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Replies: 40 / Views: 4,913 |
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Pillar of the Community
Canada
1192 Posts |
You knew what you were going to be charged for shipping when you bid. It is inconsequential that his actual cost was less.
Also, don't forget the other costs that go into shipping something, such as packaging, time to package, fill out forms (I am assuming this is international due to a shipping cost that high), etc. An extra $25 on top might seem like a lot, but for an expensive item that might only represent one percent of the cost of the item.
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Pillar of the Community
 Canada
9865 Posts |
 As always on ebay it's "caveat emptor"
"Dipping" is not considered cleaning... -from PCGS website
Edited by DBM 07/20/2014 5:42 pm
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Pillar of the Community
Canada
1505 Posts |
I agree with many of the others. With shipping listed at $95, you knew what you were getting.
Cost: $70 Ebay/PPal Fee @12.9% for $ $95: ~$12 Insurance: ? Cost of packaging: ? Transport to delivery location: ? (gas/parking/etc...) Time/labour to process (if business):?
When you consider that Shipping cost + Paypal/Ebay fee = $82, that leave $13 for all the rest, maybe there is few extra dollars for the seller, but probably not worth getting in a snit over. I don't know about other sellers, but I charge higher than the cost of a stamp to cover my shipping costs, I aim for a little above break even on my shipping & packaging costs, it sounds like this buyer was not that far off. Sometimes I win, sometimes I lose, but overall I am pretty close to break even.
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Pillar of the Community
Canada
2632 Posts |
Quote: I email him and he responds promptly and says he is on vacation and thought he had refunded me. He said he'd check next week when he got home.
The way I see it he still owes you $25
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Pillar of the Community
 Canada
1354 Posts |
I thought the same thing, if he could answer the email he could have done the 1 minute refund as well. I purchased the item quickly as it was a newly listed buy it now with others watching. He assured me he only charges exact shipping costs. I used the USPS calculator he tells you to use and got the shipping price around $65. That's when I asked him. If the actual would have been $95 I would have gladly paid. If I lived in the US it would have been free shipping.
My point is that he promised to refund the difference and never did. If he would have said sorry that's the way it is from the beginning I wouldn't have had an issue.
I feel horrible now because the guy has emailed me mad because his paypal account has had the money removed and it's in the negative and he was counting on that for vacation. Now he has $50 to last him 2 days and he's refusing to refund the shipping now....Then it makes me wonder why he couldn't have just refunded when I asked.
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Pillar of the Community
 Canada
1354 Posts |
I don't think it's my responsibility to pay for his eBay/paypal fees. Or his time or fuel. That is the cost of running a business. Not to mention the profit of the sale of the item.
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Pillar of the Community
 Canada
1354 Posts |
Either way it doesn't appear that he will refund me on his own will. Do I call ebay to clear it up so his money is released? I'm a little torn after his snot o gram. I have not left feedback yet.
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Valued Member
Canada
121 Posts |
Are you saying Paypal has removed the total payment you made for the items or just the $25? If it`s the total amount you are now obliged to return the items and pay for the shipping. Sounds like a big ball of wax over $25 that IMO you had no right to ask for as you made the decision to purchase knowing the shipping cost. If everyone disagreed with the shipping costs after they won an auction on ebay the whole thing would turn into a farce. The onus is on you. No one forced you to bid and now you are just causing this guy a headache over your stubbornness....This is probably going to cost you a lot more than $25 when it`s all over.
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Pillar of the Community
Canada
1192 Posts |
Quote: I don't think it's my responsibility to pay for his eBay/paypal fees. Or his time or fuel. That is the cost of running a business. Not to mention the profit of the sale of the item. It IS your responsibility to abide by the terms of the auction/sale. That includes the stated cost of shipping.
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Pillar of the Community
 Canada
5397 Posts |
You knew exactly what the terms and conditions were going in. Treat it as a 25 dollar lesson well earned and received. Move on to the next deal. Stay away from shippers who charge excessive shipping rates !
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Moderator
 Canada
10459 Posts |
If the item is not unique (e.g., an error coin), then return the coin and take your refund... That way, you avoid all finger pointing and trying to figure out who is at fault here...
Another one will pop up, with a different seller... and chalk this up as a lesson learned.
"Discovery follows discovery, each both raising and answering questions, each ending a long search, and each providing the new instruments for a new search." -- J. Robert OppenheimerContent of this post is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. See: http://creativecommons.org/licenses...0/deed.en_USMy eBay store
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Pillar of the Community
Canada
695 Posts |
Since you discussed the shipping before payment was made, and you were told that the difference would be refunded then he owes you as far as I am concerned. I think a lot of the replies above stating otherwise were made without reading that this discussion took place before the purchase was completed. Unfortunately ebay cannot force him to refund you even if you have it in writing. I assume that the shipping cost would be non refundable, so it would cost you a lot more to return the item than it would to keep it.....so keep it and worst case is, it costs you $25 more than you wanted. If he doesn't refund the amount, then leave negative feedback explaining the situation. Hopefully all works out for both parties. I have a feeling that the seller is bring untruthful about only having $50 left for the rest of their vacation....you shouldn't feel bad about this situation. The seller knew that they had agreed to the refund on the shipping and didn't do it. They knew exactly how much they owed you once they left the post office. All that being said, I don't think that you should have opened a snad case.
Edited by middross 07/20/2014 8:35 pm
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Pillar of the Community
United States
589 Posts |
Perhaps I'm mis-understanding things (regardless, since he promised you a refund, he should give it, but there's nothing anyone can do about it), but there are two things I'm not quite getting: 1. "I don't think it's my responsibility to pay for his eBay/paypal fees", technically if he's a good seller, he'd ensure that you would pay his fees plus his shipping costs...somehow. 2. You're upset that he overcharged you on shipping...but did he really? (I'm assuming so since you mentioned free shipping if you were in the US) Overcharging on shipping is a great way for sellers to re-coup what otherwise would be looses. I have some things on ebay (not coins at the moment), BIN with BO $4 with $6 shipping; it doesn't cost me anywhere near $6 to ship the items (it only costs $2.76), and I don't accept any offers under $2. That way, minus eBay/Paypal fees and shipping, I make anywhere between $3 and $5.01 for each item depending on the final sale price. Of course, when you subtract the total price I'm already in on the items, it's slightly less but I'm fine with it. In other words, my shipping is over-inflated for a reason (so I'm guaranteed I don't loose money and can accept best offers which buyers like) It could be a situation like that. He might have over-inflated shipping costs to ensure he wouldn't loose money no matter what happened at the post office, plus ensure the extra Paypal/eBay fees for a higher total sale price (due to actual shipping costs to the buyer rather than it would being free to the buyer) would be more than paid for. My vote is with the seller on that end. But as stated before: since he promised you a refund, he should give it, but there's nothing anyone can do about it.
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Valued Member
United States
337 Posts |
The seller would not charge customs fees, that is between the buyer and any government, in this case Canada. If you were overcharged go through Paypal, they also provide some protection. But, first look at the details. $95 CAD converts to $88.48 USD, and Paypal charges a fee of about 2.9%, or close to $3 on that $95. I believe ebay currently charge their fee on shipping, which is about $8 or $9 more. $88 - $12 = $76. Then, a box is about 40 cents in bulk, labels about 10 cents, and delivery to the post office costs gas, so he probably lost money. You cannot just look at the stamp. So, think and analyse before contacting Paypal, it may be a waste of time and energy.
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Pillar of the Community
Canada
2632 Posts |
As irritating as it is he said he "thought he refunded it to you already" that would tick me off too. Perhaps the route SPP mentioned might be best, sorry to hear about this unfortunate incident.
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Replies: 40 / Views: 4,913 |