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Recent Ebay Purchase Issues.

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buddy16cat's Avatar
United States
1536 Posts
 Posted 08/08/2014  6:16 pm Show Profile   Bookmark this topic Add buddy16cat to your friends list Get a Link to this Message Number of Subscribers
I have been arguing back and forth with the seller of these dimes. They admitted they used another listing as a template and sent me completely different dimes. Here is the listing: http://www.ebay.com/itm/121395079788 and here are the dimes sent. They wanted me to return them and pay return shipping or pay what I can get them for at the local shop plus original shipping. I left negative feedback when a solution was not reached, pay shipping for return or partial refund. This is what was sent to me:



Recent-Ebay-Purchase-Issues.

Recent-Ebay-Purchase-Issues.

Another issue is this lot here that states there is a 1896 in the lot and it is not. What do you think I should do about this? I emailed the seller and they just said, :sorry misprint". What would you do?
http://www.ebay.com/itm/26154131646...RK:MEBIDX:IT
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Jon Brand's Avatar
United States
1023 Posts
 Posted 08/08/2014  6:32 pm  Show Profile   Bookmark this reply Add Jon Brand to your friends list Get a Link to this Reply
I doubt there is much that can be done except for neg feedback. Probably not high enough dollar for real action. I had a guy completely screw me with a custom knife, and when I escalated the case ebay screwed me aswell.
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968 Posts
 Posted 08/08/2014  6:32 pm  Show Profile   Bookmark this reply Add chasingtailbar to your friends list Get a Link to this Reply
Open a case, then escalate when you get a chance. Stock photos aren't allowed. You'll win. If you don't win on review, call ebay and they'll overrule it.


I went through something not dissimilar with a $250 raw coin. Seller totally tried to job me by sending me a counterfeit instead of the real deal. Escalation found in his favor since he stated in the listing he wasn't sure if it was real or not. I called them and after a ten minute conversation which many things, including mail fraud were mentioned, they refunded me and told me to destroy the counterfeit, and NARU'ed the seller.
Edited by chasingtailbar
08/08/2014 6:36 pm
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buddy16cat's Avatar
United States
1536 Posts
 Posted 08/08/2014  6:37 pm  Show Profile   Bookmark this reply Add buddy16cat to your friends list Get a Link to this Reply
Support said I would win and get refunded. I am not sure if this was a stock photo. They said they used another listing as a "template". It could be a stock photo. What about the listing where the seller claimed there was a 1896 in the lot and later stated it was misprint. Should I open a case on that one too? I think a small refund would be in order of a few bucks just on principle.
Valued Member
CherreePicker's Avatar
440 Posts
 Posted 08/08/2014  6:40 pm  Show Profile   Bookmark this reply Add CherreePicker to your friends list Get a Link to this Reply
First ask yourself if it is worth all the trouble & aggravation over $5.93.
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968 Posts
 Posted 08/08/2014  6:48 pm  Show Profile   Bookmark this reply Add chasingtailbar to your friends list Get a Link to this Reply
Wait, 6 bucks? Screw it. Neg him and be done with it.
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buddy16cat's Avatar
United States
1536 Posts
 Posted 08/08/2014  6:59 pm  Show Profile   Bookmark this reply Add buddy16cat to your friends list Get a Link to this Reply
Nah, I am escalating to support for that one since the user admitted to using a different listing to sell the coins. I will just escalate it. If the seller wanted their dimes back, I would send them if they paid shipping. I am not going to screw it. They said they would refund me if I would remove their negative feedback but not going to do it. What about the other listing? It says there was a 1896 and there was not.
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buddy16cat's Avatar
United States
1536 Posts
 Posted 08/08/2014  7:02 pm  Show Profile   Bookmark this reply Add buddy16cat to your friends list Get a Link to this Reply
FYI: I don't care if it was $6 or $600, the principle of the matter when you receive something else than listed. Funny thing is that these coins weren't even 1912 which is in the listing. They are 1912-s.
Edited by buddy16cat
08/08/2014 7:05 pm
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junjun's Avatar
Puerto Rico
778 Posts
 Posted 08/08/2014  7:14 pm  Show Profile   Bookmark this reply Add junjun to your friends list Get a Link to this Reply
You are covered by the ebay Money Back Guarantee on your first transaction.
On the second one I don't see any 1896 dime in the pictures. So next time if you realize that the pictures don't match the description use the feature 'Ask a question' before buying. Maybe an honest mistake of the seller, maybe not. Who knows.
Edited by junjun
08/08/2014 7:25 pm
Pillar of the Community
968 Posts
 Posted 08/08/2014  7:15 pm  Show Profile   Bookmark this reply Add chasingtailbar to your friends list Get a Link to this Reply
Yeah well, if ebay decides the case in your favor they'll remove the negative feedback. They've done it to my negs I've left probably 5-6 times.
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buddy16cat's Avatar
United States
1536 Posts
 Posted 08/08/2014  8:13 pm  Show Profile   Bookmark this reply Add buddy16cat to your friends list Get a Link to this Reply
From what I understand, they must first determine if the feedback violates their policy. I didn't attack the user just said that dimes sent were not the dimes int listing, which is fact. I told the seller they are welcome to try to have my feedback removed, but I will not remove the feedback since what I said was fact and the seller admitted they used another listing as a template and those were not the coins in the picture. As far as the second pic, there are dimes where you are unable to see the date. I could ask for a few dollars refund or the 1896 but they don't have it.
Edited by buddy16cat
08/08/2014 8:13 pm
Pillar of the Community
968 Posts
 Posted 08/08/2014  8:24 pm  Show Profile   Bookmark this reply Add chasingtailbar to your friends list Get a Link to this Reply
The feedbacks that were removed from me simply stated the sellers issues. IIRC, the exact wording of one was "Seller sent me a counterfeit coin instead of the real coin in the listing." Removed after I got my refund. They remove them because of the case decided in your favor. As far as they're concerned, if you get your money back, you're not entitled to leave a negative because the transaction has been, in effect, cancelled.

Like I said, I've had this happen about half a dozen times.

Another time seller advertised a coin as BU, problem free. I paid about $60 for it. Get it, it's a cleaned to heck AU. I asked for a partial refund, he declined. Opened a case, seller relented and refunded me $40 (premium over melt) and I left a Neg that said something along the lines of "Coin was cleaned and AU, not BU. Partial refund required a case with ebay."

It was removed less than 48 hours later.
Edited by chasingtailbar
08/08/2014 8:27 pm
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buddy16cat's Avatar
United States
1536 Posts
 Posted 08/08/2014  8:35 pm  Show Profile   Bookmark this reply Add buddy16cat to your friends list Get a Link to this Reply
We'll see, the seller offered a refund but I have to remove the negative feedback as a condition. I told them no since I am covered by ebay Buyer Protection. If she wants to fight the feedback fine.
Edited by buddy16cat
08/08/2014 8:39 pm
Pillar of the Community
968 Posts
 Posted 08/08/2014  8:50 pm  Show Profile   Bookmark this reply Add chasingtailbar to your friends list Get a Link to this Reply
I'm interested to see what happens, and I hope the neg sticks around. Just seems like a lotta trouble for $2.
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52Raymo's Avatar
United States
8517 Posts
 Posted 08/08/2014  9:22 pm  Show Profile   Check 52Raymo's eBay Listings Bookmark this reply Add 52Raymo to your friends list Get a Link to this Reply
Just be careful they don't buy something of yours now.
Oregon coin geek.....*** GO BEAVS ! ! ! ***
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edweather's Avatar
United States
7375 Posts
 Posted 08/08/2014  10:12 pm  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
I'm not sure of the exact time frame that everything went down, but I would have probably opened a case(s) first, and left neg feedback as a last resort. The seller(s) would be foolish to not do whatever it took to make you happy. First, because they are wrong, and secondly, a negative feedback with as few sales as they have would really hurt them. Just my .02
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