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Ebay Feedback System Is A Joke

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Author Previous TopicReplies: 12 / Views: 2,364Next Topic  
Valued Member
chubbycheeks's Avatar
Canada
480 Posts
 Posted 08/19/2014  6:37 pm Show Profile   Bookmark this topic Add chubbycheeks to your friends list Get a Link to this Message Number of Subscribers
Bought this maple from the seller. COA turned out to be a photo copy. I didn't bother opening a case because sending the item back was not worth the hassle.

Seller's answer to me was there was no mention of a COA in the listing. So I guess it was my fault for not asking. I left a neutral feedback mentioning the COA in hopes other buyers will not will for the same thing only to find it has been removed by ebay and the seller is pulling the same stunt again.

My feedback "Coin looks great - COA was a photo copy and not real"

I don't understand how he could remove that feedback so easily.

http://www.ebay.com/itm/RARE-2006-1...em4185cd64c4
Valued Member
brian686's Avatar
74 Posts
 Posted 08/19/2014  7:03 pm  Show Profile   Bookmark this reply Add brian686 to your friends list Get a Link to this Reply
Because the COA was not part of the sale, ebay figures you have no right to leave feedback for it. If you would've just left a neutral and said "not what I expected". It would serve as notice, and still be up.
Pillar of the Community
570 Posts
 Posted 08/19/2014  7:13 pm  Show Profile   Bookmark this reply Add mts to your friends list Get a Link to this Reply
Well, I sold a coin to one guy. After receiving the coin he decided that he paid to much and started asking me for refund, threatening with negative feedback. I didn't pay the ransom. Instead I reported him to ebay. In a few days he left me negative feedback and I submitted another complain to ebay.
So, guess what's the outcome?
Edited by mts
08/19/2014 7:14 pm
Valued Member
CanadianCoins1999's Avatar
Canada
335 Posts
 Posted 08/19/2014  7:56 pm  Show Profile   Bookmark this reply Add CanadianCoins1999 to your friends list Get a Link to this Reply
A certificate of authenticity issued by an institution is what makes the coin legitimate ( or at least certifies where it comes from ) although ebay might not do anything , he shouldn't be posting a picture with a certificate of authenticity that's a photocopy.
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bobby131313's Avatar
United States
24165 Posts
 Posted 08/19/2014  8:04 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply

Quote:
A certificate of authenticity issued by an institution is what makes the coin legitimate


Sorry but that couldn't be further from the truth in my opinion. COAs mean nothing. Anyone who is going to counterfeit anything, wouldn't hesitate for a split second to counterfeit a COA. Knowledge is what makes something legitimate.
Valued Member
chubbycheeks's Avatar
Canada
480 Posts
 Posted 08/19/2014  9:27 pm  Show Profile   Bookmark this reply Add chubbycheeks to your friends list Get a Link to this Reply
I just felt it was a little shady. Weather the COA was real or fake didn't matter it just should have been mentioned. I didn't threaten him with a negative feedback or ask for money. I first asked him to send me the original, after he said he didn't have it I just told him maybe he should mention the COA is a copy in the future. He said okay but as you can see it was merely words. My rant is more towards ebay for them not protecting potential future buyers.
Valued Member
CanadianCoins1999's Avatar
Canada
335 Posts
 Posted 08/19/2014  10:03 pm  Show Profile   Bookmark this reply Add CanadianCoins1999 to your friends list Get a Link to this Reply
A Coa is just a piece of paper and is worthless unless people believe it has some value in it, like paper money. But if a seller is clearly showing a CoA with the coin, I'd want it to be real.
Edited by CanadianCoins1999
08/20/2014 12:30 am
Pillar of the Community
kuh_85's Avatar
Canada
2366 Posts
 Posted 08/20/2014  12:27 am  Show Profile   Bookmark this reply Add kuh_85 to your friends list Get a Link to this Reply
If a genuine COA is shown in the picture and no mention of it is made in the description then a genuine COA is what you should receive. Yes, ebay feedback is a far from perfect system.
Pillar of the Community
canadian_coins's Avatar
United States
2408 Posts
 Posted 08/25/2014  12:34 am  Show Profile   Bookmark this reply Add canadian_coins to your friends list Get a Link to this Reply
I'm sure chubbycheeks has good reasons to be upset but BEFORE leaving neutral or negative FB - please - please contact the seller and try to resolve the issue. Bad feedback is very damaging to sellers and it's in their best interest to resolve the dispute amicably.

Buyers have the upper hand in terms of feedback but ebay will side with the seller if the buyer does not contact the seller first. In these cases, negative or neutral FB will likely be removed.

I happen to agree 100% with this policy.
Valued Member
chubbycheeks's Avatar
Canada
480 Posts
 Posted 08/25/2014  02:19 am  Show Profile   Bookmark this reply Add chubbycheeks to your friends list Get a Link to this Reply
I did contact the seller first. I didn't demand any type of refund or compensation I just asked him to send the original COA. I was told he didn't have it and that he never had it.

Funny thing is....he just sold one with the actual COA. This time around in the listing he has COA in the description. I would've bought it again because 2006 is an important year for me, but I can't support this type of person.
Pillar of the Community
westernsky's Avatar
United States
7621 Posts
 Posted 08/25/2014  02:58 am  Show Profile   Bookmark this reply Add westernsky to your friends list Get a Link to this Reply
Always ask questions BEFORE bidding.

A simple "does this auction include the original COA?" would have saved you grief and misery.

The seller could have saved grief and misery by being more clear with his auction.
Valued Member
chubbycheeks's Avatar
Canada
480 Posts
 Posted 08/25/2014  10:58 am  Show Profile   Bookmark this reply Add chubbycheeks to your friends list Get a Link to this Reply
I agree it was my fault for not asking questions, that's why I didn't leave negative feedback. But I find it shady to show a picture of the coin and coa only to send a photo copy of the coa. ( which he claimed it was never real to begin with, which now I know to be a false statement ) Image if you bought a RCM item off ebay with the clamshell and coa showing in the picture only to get the coin and fake clamshell and fake coa.

I actually didn't make a big deal out of it, I told the seller to just make sure he had that in his future descriptions because other buyers would feel cheated. He said okay and I dropped it. I only made the thread after he posted the same listing doing to the same. Just shows you the type of person he is. Lied about not having the coa lied about changing the description.
Pillar of the Community
Wade's Avatar
Canada
2781 Posts
 Posted 08/25/2014  11:07 am  Show Profile   Bookmark this reply Add Wade to your friends list Get a Link to this Reply
I'm actually really surprised that they removed a buyers feedback,

I've had only 2 negs in the last 10 years (2500 sales), one was "did not receive item" that the buyer left 5 days after paying (it arrived 2 days later with tracking #).

the other was from a buyer in china (with a feedback score of 4 vs mine of 1500+ at the time) because I refused to ship to him even though the auction listing stated "no shipping outside canada or USA.

in neither case would ebay remove the feedback.
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