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 Replies: 7 / Views: 1,820 |
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Pillar of the Community
United States
1291 Posts |
I had a buyer contact me and say he wanted to return a coin. His lame excuse was "I have too many of these in stock". I fought off the urge to tell him that maybe he should consult his inventory levels PRIOR to bidding. Instead, I just went with the flow and GRRRRaciously allowed the return. The coin arrived a few days later and I realized IMMEDIATELY that it wasn't MY coin. It was the correct date and mint, but that's where the similarities ended. Not my coin holder. Not my writing on the holder. Not my coin in the holder. NOT MY COIN. I got on ebay and opened a case against the buyer and explained to ebay what had happened and told them I could prove it, blah, blah, blah. The very next day, ebay closed the case and told me that THEY had refunded the buyer and not only did I not have to refund him, I was not required to return the coin! Is that crazy, or what? I'm glad that I was off the hook and didn't have to pay or go through any further aggravation but, ultimately, who pays for that? Unless that goof-ball buyer is also a seller, it ain't him! |
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Valued Member
United States
204 Posts |
Wow! What coin was it and what was the price?
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Pillar of the Community
 United States
1291 Posts |
It was a cheap coin...a little over $12. And I'm sure ebay would not have done this if it was BIG dollars, but where's the cut-off between where they do and where they don't? And what's to keep an unscrupulous seller from INITIALLY trying to refute legitimate returns of cheap coins (or other merchandise) to see if they can get away with it? You know...tell ebay "It's not my coin" and if ebay caves, great, and if not, then, "Oh...I'm sorry...I was confused...it is my coin...of course I'll issue a refund." |
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Moderator
 United States
23522 Posts |
Considering the buyer already has "too many in stock," did you ensure it wasn't just a screwup on his end before filing a claim? Not that it would have helped.
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Pillar of the Community
United States
1291 Posts |
Well, yeah...I'm actually quite positive it WAS a screw-up on his part. All I was doing was following the ebay protocol associated with the return process and when I told it "there is a problem with this return" it led me to "open a case". I assumed that what would happen would be that ebay would report to the buyer what I had said and then the buyer could have either agreed with me and set off another round of coins flying back and forth OR he would have told ebay that I was a no-good-lying-so-and-so and ebay would have told me to pay up. |
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Moderator
United States
23522 Posts |
Well, that's where I have to offer what I hope you take as constructive criticism. If there's a screwup on ebay and you want to work it out on your own terms, you have to take it up with the other party first before getting ebay involved. Getting ebay into it is as much a rote routine - and as capricious - as our legal system. Wouldn't mind if you posted that ID so we could block him. |
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Pillar of the Community
United States
1291 Posts |
No problem at all with the constructive criticism. I am a bit of a hot-head in matters of this sort and I guess I was primed to jump down this guy's throat the minute I read his lame reason for the return. I guess I didn't give him a chance to see the error of his ways, but neither was I looking forward to 1.) trying to talk sense into him and 2.) returning this particular coin back to him and then 3.) maybe having him actually find MY coin and deciding that maybe he ought to return the right one to me after all. If all that would have happened I would have felt like I facilitated injury upon insult to myself.
I guess I should just look upon it as good fortune, as I actually ended up with a sale and a "free" coin to boot. Instead, it just feels like I benefitted from a system that's unreasonably tilted and which could just as easily have bitten me where I sit.
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Pillar of the Community
United States
1536 Posts |
I have too many Indian heads-lol. I can't return them though since some are already sold. I just bought over 110. I have returned coins. The last Indian Heads I returned I did because they were not even close to the grade on the 2X2 and they looked cleaned.
Edited by buddy16cat
04/11/2015 9:18 pm
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Replies: 7 / Views: 1,820 |
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Posted 04/10/2015 4:43 pm
