Coin Community Family of Web Sites Join Thousands of Coin, Bullion, & Money Collectors
Specializing in Modern Numismatics Join Thousands of Coin, Bullion, & Money Collectors Royal Canadian Mint products, Canadian, Polish, American, and world coins and banknotes. Coin, Banknote and Medal Collectors's Online Mall Royal Estate Auctions - $1 Coin Auctions300,000 items to help build your collection! Vancouvers #1 Coin and Paper Money Dealer








Username:
Password:
Save Password
Forgot your Password?


This page may contain links that result in small commissions to keep this free site up and running.

Welcome Guest! Registering and/or logging in will remove the anchor (bottom) ads. It's Free!

Ebay Help - Dispute As Buyer

To participate in the forum you must log in or register.
Author Previous TopicReplies: 11 / Views: 2,191Next Topic  
Valued Member
Solace-ian's Avatar
Canada
94 Posts
 Posted 06/22/2015  09:56 am Show Profile   Bookmark this topic Add Solace-ian to your friends list Get a Link to this Message Number of Subscribers
Hello everyone.

Back in late March I bought a lot of coins that several of which turned out to be fake. I opened a Paypal dispute, returned the items, but the tracking number, (LX805261530CA), never stated that the package was received. As a result, I lost the case. As well as the coins and all the money spent on the coins and shipping. Roughly $170CAD.

Link to the original listing: http://www.ebay.fr/itm/221722265421...RK:MEBIDX:IT

Yesterday, out of curiosity I checked out the sellers profile on ebay and to my amazement saw the same darn coins up for auction.

Link to new listing: http://www.ebay.fr/itm/221805157101....m1436.l2649

It is undeniable that these are the same coins.

Does anyone want to share some advice on how to approach this? I greatly appreciate any input!

Thanks
Pillar of the Community
KenKat's Avatar
United States
4085 Posts
 Posted 06/22/2015  10:09 am  Show Profile   Bookmark this reply Add KenKat to your friends list Get a Link to this Reply
I would start with ebay customer support, tell them that you believe this seller has committed fraud and ask them what recourse you have. Be sure to include the details above. Another option is to re-open the original case, but I don't believe you can do,that once it is closed.
Valued Member
Solace-ian's Avatar
Canada
94 Posts
 Posted 06/22/2015  10:48 am  Show Profile   Bookmark this reply Add Solace-ian to your friends list Get a Link to this Reply
I just spoke with Canadapost's best and brightest and they told me that the status is always, 100%, updated to delivered if it did arrive. That, however, obviously doesn't reflect the reality of the situation. I tried reporting this case to ebay but they redirected me to Paypal. I submitted all the information I have, the two listings and the tracking number, and hope to god that the person(s) reviewing the case has half a brain.

Should I confront the seller via email?
Edited by Solace-ian
06/22/2015 10:50 am
Pillar of the Community
Learn More...
Pacificoin's Avatar
Canada
5394 Posts
 Posted 06/22/2015  12:35 pm  Show Profile   Check Pacificoin's eBay Listings Bookmark this reply Add Pacificoin to your friends list Get a Link to this Reply
Well it did get to France , but you broke French postal regulations. You cannot send coins in the French post for at least the past year and a bit. Probably what happened is it was seized in customs and then released to to the seller without a signature. Unfortunate for you sorry! The insult is that you can see the same coins being offered and at a higher price ouch!
Valued Member
United States
110 Posts
 Posted 06/22/2015  4:09 pm  Show Profile   Bookmark this reply Add Duncan_Doenitz to your friends list Get a Link to this Reply
So, did the seller also violate the law when the coins were originally shipped?

I doubt if ebay or PayPal would care about the shipping details other than who is lying, and that's a no-brainer.

Plus, it's not just a payment and shipping question (PayPal), but also an ebay issue of the items being "not as advertised", and that would not be for ebay to decide, but PayPal - and it's ebay that advertises their buyer protection plan, so they need to step up to the plate and not just pass the buck.

It is also ebay, not PayPal, that is allowing this second sale of the same merchandise, and their records that track the sales.

Oh, and SAVE THE SCANS, they will not be online forever.

-Dunc
Bedrock of the Community
Coinfrog's Avatar
United States
94367 Posts
 Posted 06/22/2015  4:55 pm  Show Profile   Bookmark this reply Add Coinfrog to your friends list Get a Link to this Reply
I don't supposed you saved an image of the original lot for comparison?
Pillar of the Community
matttheriley's Avatar
United States
1512 Posts
 Posted 06/22/2015  5:32 pm  Show Profile   Bookmark this reply Add matttheriley to your friends list Get a Link to this Reply
Good luck. I hope you get your money back!
Valued Member
Solace-ian's Avatar
Canada
94 Posts
 Posted 06/22/2015  7:19 pm  Show Profile   Bookmark this reply Add Solace-ian to your friends list Get a Link to this Reply
I have images saved in pdf form of both the listings. The only problem is finding someone in either the Paypal or ebay corporations that is willing to examine the details of this case.

I'm also thankful that this guy was stupid enough to re-list these coins as I would have had no way to know otherwise.
Edited by Solace-ian
06/22/2015 7:20 pm
Valued Member
Solace-ian's Avatar
Canada
94 Posts
 Posted 06/23/2015  09:39 am  Show Profile   Bookmark this reply Add Solace-ian to your friends list Get a Link to this Reply
I sent three emails to Paypal, all with more than enough information, concerning the case and they responded with a copy-paste email stating that they wouldn't do anything without valid tracking information. I guess I have to phone up Canadapost again, find a knowledgeable person, and see if they can resolve the issue with the tracking number.

This is very painful.
Pillar of the Community
Learn More...
Pacificoin's Avatar
Canada
5394 Posts
 Posted 06/23/2015  9:47 pm  Show Profile   Check Pacificoin's eBay Listings Bookmark this reply Add Pacificoin to your friends list Get a Link to this Reply
One thing you can do is contact Canadapost SECURITY ,with the information you have. They might be able to help you out. The package got to France obviously .
Pillar of the Community
XavierOfGreen's Avatar
United States
2589 Posts
 Posted 06/24/2015  12:17 am  Show Profile   Bookmark this reply Add XavierOfGreen to your friends list Get a Link to this Reply
I am not familiar with the laws of Canada, but in the united states it sounds like this may have constituted both mail and wire fraud.
Pillar of the Community
United States
1666 Posts
 Posted 06/24/2015  04:19 am  Show Profile   Bookmark this reply Add Numismat to your friends list Get a Link to this Reply
The French law prohibits mailing of coins and currency which are current legal tender as well as precious metal bullion (bars, rounds coins). Collectible coins are not prohibited.
  Previous TopicReplies: 11 / Views: 2,191Next Topic  

To participate in the forum you must log in or register.



    




Disclaimer: While a tremendous amount of effort goes into ensuring the accuracy of the information contained in this site, Coin Community assumes no liability for errors. Copyright 2005 - 2026 Coin Community Family- all rights reserved worldwide. Use of any images or content on this website without prior written permission of Coin Community or the original lender is strictly prohibited.
Contact Us  |  Advertise Here  |  Privacy Policy / Terms of Use

Coin Community Forum © 2005 - 2026 Coin Community Forums
It took 0.37 seconds to rattle this change. Forums