What's Has Happen To ICG ?

Howdy everyone

I'm just wondering what's everyone's thoughts on icg and what has happen?
Over the past couple years I've purchased quit a few of their coins , but the past few have really disappointed me !! I've always liked icg and though the coins I had purchased were graded about right , most of these coins were the green label icg coins !! Well the past few have been the newer blue label slabs and all have been purchased from ebay .. The first coin that made me scratch my head was a Mercury dime , listing photo looked good the coin was graded MS 64 but after receiving it I quickly realize the coin had several rim to rim hairlines on both sides of the coin ...
The second coin was a Barber dime graded AU 50 , the coin had about the luster you would expect on a AU coin but was covered in hairlines again on both sides ...
The third and last coin I've purchased in a icg holder was also a Barber dime graded AU 50 , the coin has hardly the slightest trace of luster and in my opinion has a cleaned look yet really doesn't have the hairlines you would expect possibly dipped to long or much ...
Now I understand that all the grading company's are going to goof from time to time , it just seems that icg has a serious problem if they are consistently grading coin that should be down graded or labeled details as problem free!
Here is a few photos of the last coin I purchased !!