PCGS Dilemma

PCGS should have slabbed with "cleaned" on holder.
What am I missing?
Bodybag?

No. PCGS grades the coins how they see them. It's like an umpire at a baseball game. Sometimes they get the call wrong, the manager asks them to talk it over with the others, sometimes they do and reverse the call. But it doesn't change the fact that the buyer and seller agreed to a sale and agreed to a return/refund.

Please share your experience. When a grade is "cancelled" then PCGS pays the owner of the coin for the loss, that is in their grading guarantee and it is not done "without reason or notification".

And being as grading is subjective there is no recourse with PCGS for the unhappy owner.

I would think that if the buyer was unhappy with the grade and was confident that the coin was in fact NOT cleaned then He/she should have re submitted it themselves.
Obviously the seller was confident the coin would "Pass Muster" and it paid off to have PCGS have a fresh look at it.

I don't think anything "Underhanded" has occurred here, Simply a case of a PCGS grader getting it wrong on the day and the coin was sent back for a second opinion

Body bagged to single finest graded? Wealthy collector getting grades cancelled and reinstated at a whim? Not saying this doesn't happen, but you are asking us to believe a lot at just your word without evidence.

I'm sorry but Ill go ahead and say it, no one is going to believe this with 0 evidence provided.

Grades don't get cancelled because something was regarded differently.

I've had issues with their error coin service and will no longer use it, however you're trying to make us believe a company with billions of dollars of coins graded decided a wealthy collector was more important than the company and all that money with no evidence provided. Not going to happen.

Grades change, its why people crack things out and resubmit them if they don't agree and they're confident they're right. Doesn't mean anything nefarious is going on. If the same coin was put in front of you a couple times months apart with thousands of coins in between you'd almost certainly give it different grades on the different appearances. Plus or Minus one grade either way where there isn't a massive value jump happens a lot in grading from everyone, occasionally things get details grades that shouldn't have and vice versa.

Not wrong and getting something re-graded and the grade changing isn't even close to what you're implying.

PCGS has horrible customer service (as many CCF users can and have attested). Why give your money to a service that conducts business in the manner even you have outlined in your original post?

If you want it to change, take your money to a competitor. Only by taking a hit to their bottom line will we ever see results. Continued use of their services are only encouraging & reinforcing the practices they have in place.