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 Replies: 21 / Views: 4,118 |
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Bedrock of the Community
 United States
12819 Posts |
Yesterday I went to the post office to pick up a package of foreign notes that had been shipped from overseas. When the clerk handed me the envelope, I signed for it, mentally noting that there was a small tear in the side of the envelope but not thinking it large enough to be an issue. As I was in a hurry to get back to my desk, I didn't examine it further. When I got home, to my chagrin I discovered that the tear was much larger than I had previously thought and there was nothing in the envelope but cardboard to protect the (previous) contents. This was an ebay purchase of about $40 and I notified the seller, who said that while it was insured, there was probably not much they could do since I had already taken it home. They asked me to send pictures of the damage, which I did. That was last night and I'm not holding my breath but this guy has 10k 100% feedback and sells a lot of notes so maybe he'll be able to do something for me. Anyway, Suggestions on the best course of action here? I still want the notes for my collection, assuming he has more to sell. Edited by CelticKnot
01/14/2016 1:48 pm
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Bedrock of the Community
Canada
10743 Posts |
Wow, CelticKnot, that is a darn shame, but I guess you should have looked at it closer in the P.O. I would think once you have taken it home that there isn't much they can do.  |
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Pillar of the Community
United States
3123 Posts |
That's a shame for sure. Maybe the seller might do something to help you out although he's not obligated to. You never know though. Good Luck and keep us posted.
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New Member
United States
8 Posts |
This is the result of high speed sorting equipment at the post office. Report it to the post office with details of item..it will be located and returned to you...very common occurrence.
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Bedrock of the Community
 United States
12819 Posts |
Here's what the envelope looked like. Is that consistent with machinery damage? (And looking at it now, I don't know how I missed this when leaving the PO, but from the front it doesn't look that bad... or maybe I'm just kidding myself.    |
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Bedrock of the Community
Canada
10743 Posts |
Quote:
I don't know how I missed this when leaving the PO No, I don't either, that is quite a tear, you should have noticed that. Go back to the P.O. take the envelope and show them what it looks like. |
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Rest in Peace
United States
4078 Posts |
What a loss. I agree to take it back to US Postal Service and start from there. Quote:
This is the result of high speed sorting equipment at the post office. Report it to the post office with details of item..it will be located and returned to you...very common occurrence. @ Battleborn As far as I know a parcel like this would not go through a sorting equipment. Spent 2 years sorting, maybe things have changed. Edited by bpoc1
01/14/2016 5:07 pm
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Bedrock of the Community
Canada
10743 Posts |
CelticKnot, was there info on the envelope that said, coins or paper money company?
Or, anything that would say anything like that?
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Bedrock of the Community
United States
12819 Posts |
Nope. You see everything on the front; I only redacted the addresses and bar code. The back is completely free of writing and markings.
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Pillar of the Community
United States
1119 Posts |
You didn't receive the item. Yu should be covered by ebay's buyer protection. The seller will likely have to eat it though. |
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Moderator
 United States
188213 Posts |
Ouch. I hope you can work something out. I guess the good news it was $40 and not $400.  |
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Valued Member
Canada
488 Posts |
I wouldnt bother the seller with this as he shipped the package intact. Seems to me someone along the way got in it. Hard to imagine a sorter plucking the bills from in between the cardboard without pulling the cardboard too. I would question if ebay would refund as you signed and took the package home. If the post office won't sort it out (and they should)i would say it's your loss for accepting a package that is quite clearly opened. I personally would not let the sender pay for my mistake. |
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Pillar of the Community
United States
2850 Posts |
My worst nightmare, especially for some of my more expensive packages. I don't have any other real solutions that haven't been mentioned here, but I hope it all works out for you and you don't have to take a loss on this.
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Bedrock of the Community
United States
12819 Posts |
@Steele: I thought about going through ebay but I want to give the seller every opportunity to work with me first. It truly doesn't seem like his fault and he has a pristine rep, so I don't want to jack with his business for a lousy $40. I'd prefer to work it out, and I think we're on our way; read on. @jbuck: yes indeed it's good that it was only $40. Regardless, I just want the notes for my collection. I'm more disappointed that it'll take another month to get them!  Again, read on... @Bob: good points and I agree with you, but like I mentioned I already contacted the seller, and.... And graciously (but not unexpectedly given his stellar feedback), the seller has offered to work with me on this (and given my stellar feedback (if I do say so myself ), he knows I'm not trying to pull a fast one). I'll fill you in on the details when we come to an arrangement. @Wheatback: given the photos you post, I can only imagine the stress you go through when treasures are in transit for you.  *shudder* If he accepts my offer I'll be taking a moderate loss, which I think is only fair given my failure to inspect the package but I think it'll still work out favorably for both me and the seller. If nothing else, he will have my business going forward. Thanks, all for your suggestions and thoughts. |
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Rest in Peace
United States
2668 Posts |
This is why I quit buying comics on-line. 80% of the packages would have 'mishaps' and, of course, a portion would be gone. USPS employs many thieves and USPS insurance is next to useless. Now about ebay...........  |
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Pillar of the Community
United States
4590 Posts |
Unfortunately postal inspectors don't care. I reported a very similar case to the local PO (the envelope was slit open with a razor, the contents removed and then resealed with glue. Not only are they unreachable, when I went through the town postmaster and sent the envelope along with a theft report up to the regional site where the inspectors live, they returned it apologizing for it having been damaged through the mail. Somewhere there is a report that was closed. Unfortunately, since you signed for it, ebay will likely side with the seller. -----Burton 50+ year / Life / Emeritus ANA member (joined 12/1/1973) Life member: Numismatics International, CONECA Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club Owned by three cats and a wife of 40+ years (joined 1983) Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/ |
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Replies: 21 / Views: 4,118 |
Posted 01/14/2016 2:20 pm
