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Replies: 87 / Views: 11,136 |
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Pillar of the Community
Canada
1571 Posts |
My rep just informed me that $x for $x coins do in fact count towards mc status but do not count towards the percentage you can redeem
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Valued Member
Canada
234 Posts |
I purchased the new $25 for $25 coin a few days ago and just checked my status and have $975 to go so it looks like the X for X still count. I am having the same issues as others where I have lost my masters club status and do not have access to the MC page.
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Pillar of the Community
Canada
6768 Posts |
Quote: I have lost my masters club status and do not have access to the MC page They have to fix it, as well the free shipping. I will have the same "downgrade" this year, so let's see.
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Pillar of the Community
Canada
3690 Posts |
Weird. My profile has not changed or been updated to show current year spending. It still shows spending from the last MC period.
Edited by CC-Ottawa 07/06/2016 5:23 pm
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Pillar of the Community
Canada
2845 Posts |
Mine still shows spending from last cycle as well. One would think RCM would use an automated program to update the current status but considering govt operations, perhaps the input is manual.
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CCF Master Historian of USA Commemoratives
 United States
12309 Posts |
I've been told that they are recalculating all of the MC accounts and that their MC database will be updated by the end of next week. Everyone's account information is expected to be correct at that time.
Collecting history one coin or medal at a time! (c) commems. All rights reserved.
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Pillar of the Community
Canada
5324 Posts |
Although nothing in recent releases warrants much needs for mc advance ordering help, it's seems so easy to have your best customers recalculated to your new tier instead of showing nothing, crack RCM lawyers, and IT depts.
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Valued Member
Canada
393 Posts |
I lost my Gold status too. Hope it's reinstated soon. Last year the switch over seemed smoother. 
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New Member
Canada
31 Posts |
July 1 is a new year, so you'll have to buy to get back up to masters/platinum etc..
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Pillar of the Community
Canada
2845 Posts |
Quote:
July 1 is a new year, so you'll have to buy to get back up to masters/platinum etc..
I think what others are suggesting is that their MC level earned from between July 1, 2015 to June 30, 2016 (which kicks in on July 1st) hasn't been updated yet, plus they've lost MC access from the prior Program Year as well. Just a blank space between one Program Year to the next!
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Pillar of the Community
Canada
1571 Posts |
Apparently this issue is being addressed according to my rep. It just seems silly that it's taking this long to fix.
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CCF Master Historian of USA Commemoratives
 United States
12309 Posts |
My MC information has now been updated correctly on the RCM web site. Others?
Collecting history one coin or medal at a time! (c) commems. All rights reserved.
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Pillar of the Community
Canada
6768 Posts |
Updated as well for me. I do not see the Master Club as it suppose to be.
Goodbye free shipping
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Pillar of the Community
Canada
1571 Posts |
Mine has not been updated
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Pillar of the Community
Canada
2845 Posts |
Quote:
Goodbye free shipping
You'll be okay. Lately RCM advertises free shipping for orders more than $100 and not many items are priced less than that amount. LOL! The dollar value from the previous Purchase Year is still appearing on my account, but RCM is likely prioritizing input of accurate information for their MC members.
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Replies: 87 / Views: 11,136 |