Need Help If Notes Are Uncirculated Or Not

To participate in the forum you must log in or register.

Author	Replies: 12 / Views: 3,226
Vuletica New Member United Kingdom 13 Posts	Posted 09/08/2016 12:48 pm Hi i am quite new banknote collector, decided to order one of each banknotes from official Clydesdale bank collectors place. Today when notes arrived I am more then disappointed regarding their quality. Firstly all notes were in large envelope, no protected sleeve or hard cover, and envelope was in soft special delivery bag. While some notes could be damaged in post I believe it is poor quality straight from bank, most notes are not centered, some have counting folds like I can get from cash machine, I would think from bank you should receive perfect notes. Bank charged me also 20% commission, which makes more angry. Anyway ill attach some photos and I would like some opinions as I am gonna complain to the bank, just need some arguments to say to the bank if other collectors agree with me. * Edited by Staff to remove YELLING. All capital letters is the internet version of yelling. Please don't do it in titles or posts. * Report this Post to the Staff

paxbrit Pillar of the Community United States 992 Posts	Posted 09/08/2016 1:38 pm I'm sure they were crisp, flat, UNC notes when mailed, but not any more. These will grade AU, or Almost Uncirculated. 'Almost'. The definition of 'Uncirculated' by the IBNS includes the wording 'a note that has not been mishandled by any teller'. I don't know what their shipping policies are, but these were poorly handled. I would think a bank with a Collector's Desk would train the employee in selecting, handling, packing, and shipping notes that meet the standards to collectors. This material looks like it came out of an ATM. I know there are some collectors who will say 'well, it's technically still uncirculated', but this is nonsense. You used the services of a special Collector's Desk and paid a premium price for banknotes that enjoy a premium only in UNC condition. I would return the notes immediately and demand a refund in full. Report this Post to the Staff
Vuletica New Member United Kingdom 13 Posts	Posted 09/08/2016 2:02 pm THANK YOU I COMPLETELY AGREE WITH YOU IN EVERY WORD YOU SAID Report this Post to the Staff
Vuletica New Member United Kingdom 13 Posts	Posted 09/08/2016 2:23 pm CANT BELIEVE AS YOU SAY BANK STAFF HANDLES NOTES LIKE THIS, GIRL TOLD ME SHE WAS DOING THIS JOB WITH COLLECTORS FOR 3 YEARS?!! MUST BE THAT NOBODY ORDERED NOTES BEFORE. I FEEL SO MUCH BETTER NOW AFTER YOUR REPLY.ANY OTHER OPINIONS PLE ASE Report this Post to the Staff
Vuletica New Member United Kingdom 13 Posts	Posted 09/08/2016 2:26 pm Apologise to staff for my capital lettering Report this Post to the Staff
Coinfrog Bedrock of the Community United States 94367 Posts	Posted 09/08/2016 5:11 pm Agree that you have a proper complaint. Shame. Great pics I must say! to the CCF! Report this Post to the Staff
paxbrit Pillar of the Community United States 992 Posts	Posted 09/08/2016 5:56 pm I just saw several ebay offerings of these exact notes, at more than 20% premium, of course. All the notes pictured were flat and without mechanical counting indents or creases, so clearly, to me, the bank is able to furnish notes meeting the UNC requirement to collectors. I think you may have what is known as 'a teachable moment' with the bank. Report this Post to the Staff
Vuletica New Member United Kingdom 13 Posts	Posted 09/09/2016 03:15 am Thank you frogman, pictures were taken with my mobile phone actually, oneplus two, I use it even for ebay photos, no need for proper camera Report this Post to the Staff
Vuletica New Member United Kingdom 13 Posts	Posted 09/09/2016 03:19 am I had same thought paxbrit, with bit more than 20% commissiom I could getter better notes on ebay. Going now to compile letter to the bank. Will post here when get reply. Report this Post to the Staff
Vuletica New Member United Kingdom 13 Posts	Posted 09/11/2016 04:17 am Got reply, it says apologies for state of the notes. I agreed to send them back for replacement, so will see what new notes will be like. Report this Post to the Staff
Vuletica New Member United Kingdom 13 Posts	Posted 09/17/2016 1:57 pm Update on my notes. Just received, second lot, and ... what to say, no comment,i give up, I am posting few pictures and you decide for yourself. (just check how were notes packed, so much better than last time, and cash I got for return postage in same bag).Hope you will never deal with this person I dealt with from Clydesdale Bank. Report this Post to the Staff
Numister Pillar of the Community Singapore 631 Posts	Posted 09/18/2016 1:53 pm I have encountered a similar issue with the 'counting folds' in UNC notes before and was told that they were not counting folds but a result of the magnetic strip sealing process being fused with note. Anyone can back this up ? Report this Post to the Staff
Altaira Pillar of the Community Canada 2519 Posts	Posted 09/18/2016 1:56 pm It's called a "cutting cup". https://goccf.com/t/188953#1745725 Report this Post to the Staff
	Replies: 12 / Views: 3,226

To participate in the forum you must log in or register.

All Forums Category: World Coins and Currency Forums Forum: World Paper Money and Banknotes

The First Dollar, your premier source for bullion and rare coins. See our bullion list on the site and the coin inventory on ebay.

Silver Gold Bull US is the United States leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!

View Last 100 Active Topics

Disclaimer: While a tremendous amount of effort goes into ensuring the accuracy of the information contained in this site, Coin Community assumes no liability for errors. Copyright 2005 - 2026 Coin Community Family- all rights reserved worldwide. Use of any images or content on this website without prior written permission of Coin Community or the original lender is strictly prohibited.
Contact Us | Advertise Here | Privacy Policy / Terms of Use

Coin Community Forum

It took 0.37 seconds to rattle this change.