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All Forums Category: eCommerce and Online Auction Forums Forum: eCommerce | eBay, eCrater, Heritage, Paypal, Auction Houses, etc.

Buyers Not Leaving Feedback

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Author Previous TopicReplies: 7 / Views: 1,717Next Topic  
Norcal Jim
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United States
128 Posts
 Posted 04/23/2008  12:16 pm Show Profile   Bookmark this topic Add Norcal Jim to your friends list Get a Link to this Message Number of Subscribers
I have had a few buyers that are not leaving any feedback. One was delivered over a month ago. I sent a follow up e-mail and got no response. Is there a time limit for when they need to leave it by?
biokemist6
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12437 Posts
 Posted 04/23/2008  12:27 pm  Show Profile   Bookmark this reply Add biokemist6 to your friends list Get a Link to this Reply
Feedback, unfortunately, is completely optional. There is no rule that you have to leave it and some are just plain lazy like that. There is a 60 day window in which you can leave feedback. It is especially frustrating when you are new and trying to build up feedback.
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chrsb
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936 Posts
 Posted 04/23/2008  12:31 pm  Show Profile   Bookmark this reply Add chrsb to your friends list Get a Link to this Reply
There are some instances where I do not leave feedback, high dollar items, or items I do not want people to know I bought. I do not leave feedback in hopes that they will not leave me feedback.
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scott3270
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1116 Posts
 Posted 04/23/2008  12:31 pm  Show Profile   Bookmark this reply Add scott3270 to your friends list Get a Link to this Reply
yes I beleive it is 60 days I went through the problem when I just started selling and people would not leave me feedback it was frustrating but some people dont most do though.
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bobby131313
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 Posted 04/23/2008  12:35 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
Also Jim, be very careful requesting feedback from buyers via email. I have actually seen things along these lines....

Buyers-Not-Leaving-Feedback There's your stinkin' feedback, happy now?
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Norcal Jim
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128 Posts
 Posted 04/23/2008  12:43 pm  Show Profile   Bookmark this reply Add Norcal Jim to your friends list Get a Link to this Reply
Yea I guess there are all different kinds of people on e-bay.
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KurtS
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 Posted 04/23/2008  1:11 pm  Show Profile   Bookmark this reply Add KurtS to your friends list Get a Link to this Reply
Not that this applies at all to you, but I've never left feedback on transactions I'm feeling ambivalent about. If I'm any way dissatisfied, I contact the seller first to see if it can be resolved. If negotiation is unlikely, and they haven't rated my prompt payment, I don't even bother rating them. However, I'm now seeing a trend where sellers leave feedback first--a good thing, imo.
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mycrob
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2604 Posts
 Posted 04/23/2008  1:19 pm  Show Profile   Bookmark this reply Add mycrob to your friends list Get a Link to this Reply
As a buyer, I leave feedback only occasionally, because I don't want people to see what I purchase and for what price. My other reason I don't leave feedback most of the time is that frankly, I think the feedback system is terrible.

As a seller, I only leave feedback after the buyer has paid, received the item and is happy and left me feedback first.

I probably have done close to 1000 transactions yet my rating says around 250. So 75% of my transactions (buyer or seller) do not lead to feedback.
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