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Ebay Question I'm Processing A Returm

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Author Previous TopicReplies: 5 / Views: 2,054Next Topic  
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Brian34Jersey's Avatar
United States
234 Posts
 Posted 07/08/2017  12:31 pm Show Profile   Bookmark this topic Add Brian34Jersey to your friends list Get a Link to this Message Number of Subscribers
Have a guy returning some scrap jewlery becuase he didn't like the sizes. He's doing a formal return which I approved. Does the refund happen automatically or can I innitiat it on PayPal?

Thank you

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moxking's Avatar
United States
17900 Posts
 Posted 07/08/2017  12:56 pm  Show Profile   Bookmark this reply Add moxking to your friends list Get a Link to this Reply
You need to process the refund through pay pal. Go to the transaction payment when they initially paid. It will give you the option of full or partial refund.
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Mark1959's Avatar
7234 Posts
 Posted 07/08/2017  1:55 pm  Show Profile   Bookmark this reply Add Mark1959 to your friends list Get a Link to this Reply

Quote:
Have a guy returning some scrap jewelry because he didn't like the sizes


That's a good one - what the heck does size matter if it's just scrap anyhow?
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silverwolf's Avatar
Canada
3733 Posts
 Posted 07/08/2017  4:19 pm  Show Profile   Bookmark this reply Add silverwolf to your friends list Get a Link to this Reply
if he initiated a return, you have to wait until you receive the item back, then you will get the option to do a refund through ebay. if this is not through an opened return case then you can issue refund through paypal.
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spru's Avatar
United States
12477 Posts
 Posted 07/08/2017  5:34 pm  Show Profile   Check spru's eBay Listings Bookmark this reply Add spru to your friends list Get a Link to this Reply
with silverwolf. Don't issue a refund until you receive the items back. Then, if it checks out, issue the refund through ebay if it is a formal return.
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Debrajc's Avatar
United States
4211 Posts
 Posted 07/08/2017  5:46 pm  Show Profile   Bookmark this reply Add Debrajc to your friends list Get a Link to this Reply
Yes. wait for the return of the merchandise. If you initiated the refund once the package has
been received by you and verified then you can issue the refund.
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