Have a guy returning some scrap jewlery becuase he didn't like the sizes. He's doing a formal return which I approved. Does the refund happen automatically or can I innitiat it on PayPal?
You need to process the refund through pay pal. Go to the transaction payment when they initially paid. It will give you the option of full or partial refund.
if he initiated a return, you have to wait until you receive the item back, then you will get the option to do a refund through ebay. if this is not through an opened return case then you can issue refund through paypal.
with silverwolf. Don't issue a refund until you receive the items back. Then, if it checks out, issue the refund through ebay if it is a formal return.
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Yes. wait for the return of the merchandise. If you initiated the refund once the package has been received by you and verified then you can issue the refund.
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