Coin Community Family of Web Sites Join Thousands of Coin, Bullion, & Money Collectors
Join Thousands of Coin, Bullion, & Money Collectors Coin, Banknote and Medal Collectors's Online Mall Vancouvers #1 Coin and Paper Money Dealer Specializing in Modern Numismatics Shop for APMEX Bullion on eBay!300,000 items to help build your collection! Royal Canadian Mint products, Canadian, Polish, American, and world coins and banknotes.








Username:
Password:
Save Password
Forgot your Password?


This page may contain links that result in small commissions to keep this free site up and running.

Welcome Guest! Registering and/or logging in will remove the anchor (bottom) ads. It's Free!

Found My First 1968 Kennedy In The Wild - Huge Pushback From Bank Clerk

To participate in the forum you must log in or register.
Author Previous TopicReplies: 9 / Views: 1,528Next Topic  
Valued Member
Lembafc's Avatar
Korea, Republic Of
489 Posts
 Posted 02/26/2018  07:58 am Show Profile   Bookmark this topic Add Lembafc to your friends list Get a Link to this Message Number of Subscribers
I am currently working on base in South Korea and we have two American banks that provide services to us. One bank, Community Bank is run almost 100% by local Koreans and the other, Navy Federal Credit Union, is run mostly by spouses, dependents, and other US citizens.

I personally have used Community Bank for a while and its where I do my weekly, "Have you found anything cool?" visit. Normally, get some SBAs, old Korean bills, old US bills from the 70-90s. This time I visited and my clerk whipped out two Kennedy half dollars to give me.

Long story short, an older Korean clerk next to her grabbed it and claimed they couldn't give me but one. Obviously (and she told me at the end of the bout), she knew it was silver and didn't want to give it me. However, I told her that as the bank customer, I wanted the half dollars they had and that she should give it to me. I won and she gave it to me:
Found-My-First-1968-Kennedy-In-The-Wild---Huge-Pushback-From-Bank-Clerk

Here is where I want to draw it out and see if any of you have had this experience. She and a couple of other female clerks in this bank, know what years are silver. They keep them in separate slots in their register and refuse to give them up to customers like me who are collecting coins.

There was another instance when an older lady's husband passed and came in to cash out his commemoratives at face value. Yes... legitimately. The bank teller told her that there was no way she could accept that much silver at face value and worked a deal out with her on the side. The lady then turned around and offered them to me, as she didn't care for coin collecting. In comes rude Korean lady #2. She basically coin-blocked the entire endeavor and grabbed the coins from the bank teller and put them in her drawer.

So, here is what these Korean ladies are doing. They are swiping all the silver coins and expensive silver certificates that folks bring. They then turn around and switch it out with money of their own or sell them at FV to a "customer". Then all the stuff is gone the next week.

I know this was a long post but, this is some shady stuff. Has anyone experienced this?
Pillar of the Community
Mister Kairu's Avatar
United States
1911 Posts
 Posted 02/26/2018  08:49 am  Show Profile   Bookmark this reply Add Mister Kairu to your friends list Get a Link to this Reply
If already offered to a banking customer, I would never appear rude by trying to take them away. That being said, anything I ever found as a bank teller I would keep and not show anybody until I was able to "buy it" from my bin myself. Anyone who knows anything about coin worth's I would assume do this. Unfortunate though that she made a mess of it by visibly taking it away from customers already offered it.
Valued Member
srcliff's Avatar
United States
453 Posts
 Posted 02/26/2018  09:07 am  Show Profile   Bookmark this reply Add srcliff to your friends list Get a Link to this Reply
Not directly related but a part time employee of mine retired from the banking industry after many decades of being involved with relocation of branches all over the country. Over the years he said he found all sorts of crazy stuff that tellers were holding onto to "buy out later" like high denomination bills and coins that they probably should have gotten in trouble for. I assume you'd get fired today for stashing a $500 bill.
Pillar of the Community
Finn235's Avatar
United States
6130 Posts
 Posted 02/26/2018  09:38 am  Show Profile   Bookmark this reply Add Finn235 to your friends list Get a Link to this Reply
It was extremely poor customer service to snatch away a coin you were being offered because she wanted it. That said, their only obligation is to fill your coin/bill order to the best of their ability.

I never worked in a bank, but I spent 4 years behind a cash register. Sometimes the good stuff came from customers; other times it was already there when we got it from the cash office. I tried to make a point to arrive 5-10 minutes early to do a quick sweep of the till (lots of cashiers counted everything before their shift, so this didn't arouse suspicion), but on occasion I missed some. Every once in a while I spotted a Wheat penny in my hand as I was handing it back to the customer, and I would try to "drop" it in the half/dollar box and get another one. Most customers didn't even notice, but if they did and asked for it, I would always give it up. An irate customer could get you fired, and nothing short of a $20 gold was worth that in the 2008-2009 slump.
Valued Member
United States
338 Posts
 Posted 02/26/2018  11:55 am  Show Profile   Bookmark this reply Add nutmeg to your friends list Get a Link to this Reply
I call them "Silver Queens". I went into a bank and asked for half dollars.
The teller asked "Are you looking for silver" When I said yes she said the asst. manager pulls all the silver out so you won't find any.
Moderator
Learn More...
jbuck's Avatar
United States
188440 Posts
Rest in Peace
moxking's Avatar
United States
17900 Posts
 Posted 02/26/2018  12:00 pm  Show Profile   Bookmark this reply Add moxking to your friends list Get a Link to this Reply
The vast majority of tellers have zero interest in coins or bank notes. My daughter cashes them out and pulls silver or odd stuff at least a few times per week. No one cares.
Valued Member
ljenkins990's Avatar
United States
406 Posts
 Posted 02/26/2018  12:39 pm  Show Profile   Bookmark this reply Add ljenkins990 to your friends list Get a Link to this Reply
Congrats to you for sticking to your guns and getting the coin. That was some lousy customer service to say the least.
Valued Member
Wizardnyc's Avatar
United States
253 Posts
 Posted 02/26/2018  1:35 pm  Show Profile   Bookmark this reply Add Wizardnyc to your friends list Get a Link to this Reply
There are friendly and helpful tellers out there.

Just got this from my Chase Bank teller. She had $5 in loose half dollars. Not bad for a lunch break find.
Found-My-First-1968-Kennedy-In-The-Wild---Huge-Pushback-From-Bank-Clerk
Pillar of the Community
acloco's Avatar
United States
3540 Posts
 Posted 02/26/2018  5:00 pm  Show Profile   Bookmark this reply Add acloco to your friends list Get a Link to this Reply
Every bank that I have discussed these issues with....are NO GO!! for employees to engage in this type of predatory practice on customers.

Might have a chat with the bank manager and above. Are they aware that unsuspecting customers are being preyed upon?
  Previous TopicReplies: 9 / Views: 1,528Next Topic  

To participate in the forum you must log in or register.



    




Disclaimer: While a tremendous amount of effort goes into ensuring the accuracy of the information contained in this site, Coin Community assumes no liability for errors. Copyright 2005 - 2026 Coin Community Family- all rights reserved worldwide. Use of any images or content on this website without prior written permission of Coin Community or the original lender is strictly prohibited.
Contact Us  |  Advertise Here  |  Privacy Policy / Terms of Use

Coin Community Forum © 2005 - 2026 Coin Community Forums
It took 0.34 seconds to rattle this change. Forums