US Mint Shipping Problem. - Coin Community Forum

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Author	Replies: 4 / Views: 1,155
oaky47 New Member United States 1 Posts	Posted 10/24/2018 08:59 am I'm just curious to see if anyone else is having a shipping problem with the US Mint. I've had an ongoing subscription for the America the Beautiful Quarters since it's inception but have run into a shipping debacle with this year's October release. This shipment is the 4th of the year and try as I may, I've been unable to get this one. My subscription order "arrived" in an empty box. I filled out the return slip and sent it back asking for a replacement. Waited 2 weeks and never heard back so I wrote to the Mint and they said I would have to file for a refund which I did. Then I re-ordered it. The 2nd box arrived but this time it was in a different, larger box, that was also empty. Went through the same thing and am now awaiting 2 refunds. Ordered a third set which was shipped on October 11th. This went via Fedex from the Fulfillment Center in TN to Burbank, IL where it seems to have fallen between the cracks as it's still showing on their tracking site today. Has anyone else run into this or a similar problem with mint shipments? Report this Post to the Staff

TNG Bedrock of the Community United States 10284 Posts	Posted 10/24/2018 10:16 am The tracking should have a weight shouldn't it? If it doesn't match up with a "normal" similar package to somebody else then somebody at the fulfillment center will be in trouble. You need to contact the USPS and get the weight shipped. Report this Post to the Staff
jbuck Moderator United States 187702 Posts	Posted 10/24/2018 11:22 am to the Community! I got the ATB circulating quarters set from the Mint last week. No issues. Coin Collector Since 1978 Avatar Old Avatar 7070 Eisenhower Australia Canada World CCF Members on eBay CCF eBay Search Engine Report this Post to the Staff
CelticKnot Bedrock of the Community United States 12813 Posts	Posted 10/24/2018 9:53 pm I've been ordering from the Mint for many years now, several times a year, and I've never had a shipment that wasn't exactly what I ordered. With hundreds of thousands of annual shipments, something is bound to get messed up once in a while, but twice on the same customer back-to-back? That seems unlikely. and sorry for your issues. Report this Post to the Staff
mtuma3 Pillar of the Community United States 743 Posts	Posted 10/24/2018 9:57 pm I noticed on some shipments the boxes are just folded in. They don't tape the edges. I was shocked a couple times that they didn't fall out or get stolen. Maybe somebody at your PO has sticky fingers. Mark ANA Member My7070 Report this Post to the Staff
	Replies: 4 / Views: 1,155

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