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 Replies: 11 / Views: 1,755 |
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Pillar of the Community
United States
717 Posts |
I finally got around to opening my 2020 Silver Proof set, and no Reverse Proof "W" nickels. I ordered 2 sets, as always, and the invoice listed the nickels, but they were not included.
I am hoping it was an oversight, but on a chat online, a representative said they were "while supplies last".
I am filling out a "Certificate of Non-receipt", and will email it to them tonight. It says that it can take 4-6 weeks for review and processing.
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Pillar of the Community
United States
587 Posts |
Sorry to hear that. I received mine as expected. No issues.
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Pillar of the Community
United States
5822 Posts |
This is bad practice, at least the Mint should notify the buyer that its no longer available on their website.
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Bedrock of the Community
United States
20753 Posts |
I too am sorry to hear this. Maybe the Mint will still fix this.
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Pillar of the Community
 United States
717 Posts |
I am hoping that it was just an oversight, as a quick google search did not find any people complaining of this. But why would the US Mint's "chat" person's first response be that they were "while supplies last"? Hopefully just a screw up on his part...
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Pillar of the Community
United States
7613 Posts |
If it shows on the invoice then it should have been in the box.
I have seen them slip under the cardboard flaps of the box. I almost threw one away last year. Found it when I was breaking the box down for recycling.
Hope you find yours (or the mint makes this right). Good luck!
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Valued Member
United States
168 Posts |
Ouch, yeah I got all 9 RPs for mine. Good luck and keep us posted.
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Moderator
 United States
187702 Posts |
Not cool.  Quote:
If it shows on the invoice then it should have been in the box.  Quote:
I have seen them slip under the cardboard flaps of the box. Yes. Please look carefully through all packing materials. |
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Pillar of the Community
United States
743 Posts |
I had the Cents fall out of the box when they had them with the proof sets. Had 3 evnevopes but no cents to go in them... The Mint replaced them... and sent me 3 more envelopes too..
I've sent them suggestions and complaints about putting tape over the flaps on their boxes to no avail...
Maybe if everyone here sent them complaints, they would put 2 cents worth of tape on their boxes...
Edited by mtuma3
05/08/2020 10:57 am
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Bedrock of the Community
United States
17884 Posts |
Quote:
Maybe if everyone here sent them complaints, they would put 2 cents worth of tape on their boxes... 2 cents worth? Do you have any idea how much tape that would be!  OK, checked, not as bad as I thought, just 2 inches of tape. |
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Pillar of the Community
United States
717 Posts |
Update:
With no additional communication, I got a package yesterday that had 2 RP nickels. So, all was handled!
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Pillar of the Community
United States
5822 Posts |
All well ends well!
Its good the Mint send it to you.
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Replies: 11 / Views: 1,755 |
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Posted 05/07/2020 8:44 pm
