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Paypal Policies On Buyer Protection

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Petersun's Avatar
Canada
1700 Posts
 Posted 05/12/2020  3:27 pm Show Profile   Bookmark this topic Add Petersun to your friends list Get a Link to this Message Number of Subscribers
I have used Paypal as a buyer in the past, but not as a seller. I was hoping to sell some bullion online, and I am considering Paypal. One thing that confuses me is that Buyer/Seller Protection policies seem to exclude "financial products." Has anyone run into trouble during bullion sales or purchases as a result of this fineprint?
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westernsky's Avatar
United States
7641 Posts
 Posted 05/12/2020  3:57 pm  Show Profile   Bookmark this reply Add westernsky to your friends list Get a Link to this Reply
I kinda run on a policy of only selling stuff online that I can afford to lose ....(both the product and money involved).

I've read of horror stories with online payment processors (like PayPal) refunding buyers after product has been delivered.

On bullion I think you'd be much safer selling it locally. May not bring what it would online but you would have fewer risks.

You just have to weigh the risks and costs involved and decide for yourself whether it's worth it or not.

Good luck whatever you decide to do!

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silverwolf's Avatar
Canada
3733 Posts
 Posted 05/12/2020  6:48 pm  Show Profile   Bookmark this reply Add silverwolf to your friends list Get a Link to this Reply
everyone who sells bullion on ebay, accepts paypal. so I can't see it being an issue. keep in mind any sale over 750$ canadian, requires a signature, and that is near impossible to get right now, as postal carriers aren't interacting with people.
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United States
1026 Posts
 Posted 09/16/2020  09:32 am  Show Profile   Check omxfl's eBay Listings Bookmark this reply Add omxfl to your friends list Get a Link to this Reply
I'm not sure this has been mentioned before, but apparently PayPal changed their policies when it comes to refunding cancelled orders or returns. Now PayPal does NOT reimburse a sellers when they approve an order cancellation request through ebay.
This has happened to me last night as I refunded someone who cancelled an ebay order within a few hours of placing it. In my case it was only $5.20 I lost, but imagine you sell something for several thousand dollars and then the buyer requests to cancel the order... This could be costly.
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edweather's Avatar
United States
7375 Posts
 Posted 09/17/2020  3:32 pm  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
I don't understand. What do you mean Paypal doesn't reimburse a seller. Did the buyer already pay, or not, before they cancelled? Something doesn't sound right.
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Zurie's Avatar
United States
5684 Posts
 Posted 09/17/2020  4:23 pm  Show Profile   Check Zurie's eBay Listings Bookmark this reply Add Zurie to your friends list Get a Link to this Reply
If a seller cancels an order at the buyer's request, ebay will refund the buyer and deduct the funds from the seller's PayPal account. But PayPal won't reverse their 2.9% seller fee, so that amount is still paid by the seller. It's a terrible policy, and it happened to me last month on a $300 sale that the buyer wanted to cancel shortly after he paid. But not much you can do about it if you want to use ebay and PayPal.
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edweather's Avatar
United States
7375 Posts
 Posted 09/17/2020  7:47 pm  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
Yea, that stinks. Am sure it's happened to me. Glad I don't really care, or that's one more thing to get spun up about.
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