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Ebay/Paypal Scam Attempt

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Zurie's Avatar
United States
5681 Posts
 Posted 07/17/2020  1:22 pm Show Profile   Check Zurie's eBay Listings Bookmark this topic Add Zurie to your friends list Get a Link to this Message Number of Subscribers
There have been many threads here about how risky ebay is for sellers and how ebay and PayPal tend to side with buyers. I've sold many coins on ebay without problem until this week, but I thought I'd share a relatively good outcome.

I sold a roll of Walking Lib half dollars on ebay a couple months ago. I was a little leery about the buyer because he had only opened his account a couple weeks earlier, and his mailing address was a mailbox in a small business building in Las Vegas. But he paid in full and his only two feedbacks were positive. I shipped with tracking and signature confirmation (although I suspect with COVID the USPS probably didn't get a signature), and I took a photo of the package before mailing.

Tracking showed that it arrived a couple days later, and I didn't hear anything until this week when PayPal notified me that a dispute was opened for an unauthorized transaction. I emailed them the USPS tracking number and the photo of the package, and within 24 hours I got an update from PayPal that since I followed all the requirements, I was fully covered until their Seller Protection policy and the funds were released again.

I don't know what's happening on the buyer's end, or where the roll of WLH's ended up, but at least I'm whole, and the buyer is now my first blocked buyer. Interestingly, the buyer's feedback now has several negatives for lack of payment within the past month. I guess I dodged a bullet, but it certainly pays to follow the rules and be careful with documentation.
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GrapeCollects's Avatar
United States
8939 Posts
 Posted 07/17/2020  1:28 pm  Show Profile   Bookmark this reply Add GrapeCollects to your friends list Get a Link to this Reply
Hate to say it, but you're not alone. Since COVID1982 the number of scammers for me jumped from 1 per quarter to 3 or 4 per month
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Zurie's Avatar
United States
5681 Posts
 Posted 07/18/2020  10:15 am  Show Profile   Check Zurie's eBay Listings Bookmark this reply Add Zurie to your friends list Get a Link to this Reply
I guess I must be lucky. Over the past few years, I've only had one inexpensive coin that the buyer claimed didn't arrive and had to be refunded. If I had to deal with 3 or 4 a month, I'd quit ebay for sure!
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GrapeCollects's Avatar
United States
8939 Posts
 Posted 07/18/2020  6:10 pm  Show Profile   Bookmark this reply Add GrapeCollects to your friends list Get a Link to this Reply
Well, at least ebay seems to be on top of it. Mostly idiots who say they never got it when tracking states "Delivered to individual" and you can see they live in an apartment or single family home. Who'd they give it to Casper? I digress though. It's a pain to be sure, and for whatever reason usually with low value items (Under $10) so while it doesn't kill my baseline it's certainly a pain in the rump.
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silverwolf's Avatar
Canada
3733 Posts
 Posted 07/18/2020  7:01 pm  Show Profile   Bookmark this reply Add silverwolf to your friends list Get a Link to this Reply

Quote:
Tracking showed that it arrived a couple days later, and I didn't hear anything until this week when PayPal notified me that a dispute was opened for an unauthorized transaction


Sounds like a charge back through a credit card. And because you had tracking you were covered, taking a photo proves nothing, same as video taping something, ebay and paypal will not even consider that as proof..
Edited by silverwolf
07/18/2020 7:04 pm
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SilverCents's Avatar
United States
3281 Posts
 Posted 07/18/2020  7:13 pm  Show Profile   Bookmark this reply Add SilverCents to your friends list Get a Link to this Reply
I've been using your method Grape with using stamps and just marking it as shipped. Going very successfully actually. But this shows that especially with everything going on, I might run into someone that uses it against me.

I ran into this person a couple days ago, they bought an RPM off of me. When they left feedback, it was positive, but said it wasn't the RPM in the photo. After having a long and rather agitating conversation with him, I found out he was just using a crappy microscope with terrible lighting. When he sent me a photo with his phone, I could barely make out the RPM, but it was there.

Still rather annoying as that feedback is still on my account.
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