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Replies: 38 / Views: 8,867 |
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Pillar of the Community
 United States
7292 Posts |
So today I got a package from NGC 
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Pillar of the Community
 United States
7292 Posts |
And in the package was a half-cent.  
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Pillar of the Community
 United States
7292 Posts |
And while there was no documentation, there was something done to the Half Cent as this was before:  And this is now: 
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Bedrock of the Community
United States
19198 Posts |
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Pillar of the Community
 United States
8938 Posts |
Wow, once again NGC fails to impress me. I've said for a while NGC is slipping as a decent grading service. If your experience doesn't show it I dunno what will. I don't even pay FMV for NGC coins w/o CAC or QA anymore because their grading has gotten extremely loose
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Pillar of the Community
 United States
7292 Posts |
So what are my thoughts on the appearance review? Other than pretty bad communication, I basically received 3 emails which announced they received the coin, shipped it back to me and the invoice I got no explanation on what was done. So was it worth it? And I'll give it a give HECK YEAH  ! Would I do it again? And this is also a YES  Reason why? Basically I always had a concern that the guarantee are meaningless, this actually lessens that concern. Any thing I would recommend? I would probably recommend doing this for coins over $150, lower cost coins may not be worth it. So NGC gets a C for communication but an A for their guarantee and conservation. EDIT: While I don't agree with the grade, they did a good job on the conservation.
Edited by hfjacinto 03/30/2021 4:23 pm
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Moderator
 United States
189222 Posts |
Thank you for the update.  It does look better. Pity you spent so much time in the dark waiting or the payoff.
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Valued Member
United States
284 Posts |
Anyone who's ever employed a few employees understands: shoddiness happens.
I suggest that @hfjacinto had the right, the reason, and, yes, perhaps the obligation to proceed exactly as @hfjacinto did. I suggest that NGC had the right, the reason, and, beyond question, the obligation to proceed as NGC did.
I suggest that NGC's "mea culpa" resonates loudly enough from within the slab! I further suggest that both discusssants deserve numismatic praise from the CCF community.
Kevin
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Pillar of the Community
 United States
5191 Posts |
As long as you paid much less than AU-53 money for the original coin...
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Pillar of the Community
 United States
7292 Posts |
I purchased the Half Cent for $20 less than AU 53, with the NGC review and shipping costs I'm $20 more than AU 53. If I shipped it back and buying another one plus shipping I would have been with a few dollars of what I ended up paying. This is more about the experience then the cost. What this showed me is that NGC took care of me, so even though I disagree about the initial grade NGC made it right.
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Pillar of the Community
 Canada
5400 Posts |
What they did was probably .... Cracked it out , used a little COIN CARE or a similar product , reslabbed and sent it back
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Pillar of the Community
 United States
7292 Posts |
Quote: What they did was probably .... Cracked it out , used a little COIN CARE or a similar product , reslabbed and sent it back Correct! But if I did it, it would be called "cleaning" but since NGC did it it's "conserved"
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Pillar of the Community
Canada
5246 Posts |
Maybe they gave it a scrub with a toothbrush? A learning experience yes, and I must say that this was quite educational for me. NGC makes a mistake, admits it, and charges you $36 to make it right. If car makers did this we would be foaming at the mouth. Why on earth do we collectors tolerate such behaviour?
Edited by oriole 03/31/2021 12:30 pm
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Pillar of the Community
 Canada
5400 Posts |
No , if you did it it would be Conserving NOT Cleaning . The only difference NCS and others get paid too well for what you can do for very little . Most of us who have been around for a long time get the SAME results as the Conservation Services . It comes down to knowing what you are doing and what can be saved . They make big money doing this for one simple reason , MARKETING . Coin restoration is a bit of an art with no guarantees of success . But it is certainly not rocket science either!
Edited by Pacificoin 03/31/2021 12:55 pm
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Moderator
 United States
189222 Posts |
Quote: It comes down to knowing what you are doing and what can be saved I agree. Not everyone can or will learn the correct procedures, therefore these paid services will almost always find success.
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Replies: 38 / Views: 8,867 |