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Replies: 10 / Views: 1,267 |
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Pillar of the Community
United States
1327 Posts |
I am not posting this in anyway to try to get anyone here to buy is so if you think I am plaese don't help. What I am looking for is some help with my auction. I am fairly new at selling item on ebay, Just do it here and there. Can you look at my auction and tell me what I should have added or left out or did different. If you think I just did a very bad job let me know as well. I am just looking for advice to make my stuff look beter if you think it is fine how it is then tell me. The item is doing alright but just looking for help in the future. thank you he is the auction http://cgi.ebay.com/ws/eBayISAPI.dl...STRK:MESE:ITIf this break the rules of this area just delete it and I will understand
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Rest in Peace
United States
2684 Posts |
DJ, if this is one of your first coin auction sales, then I think you did pretty good. It's real easy to pick apart any auction and talk is cheap, but I think you're doing all the right things: you have a return policy, your shipping rates are within reason, your images are clear with no attempt at deception, you accept PayPal, your feedback is unblemished with very glowing comments, your start price was low and reasonable, and your description is straight-forward (you might want to have someone review a draft description for spelling and grammar, but that's a small point) with no attempt at extravagant claims for the coins. If I HAD to make a criticism, it would be on the use of jargon: I don't know what you mean by "head/head" and "head/tails" (I'm not a Sac collector). Explain this in your description so a potential bidder won't pass you by because he doesn't understand what you mean and you'll get even more bids. I personally would prefer to see a description which is over-simplified and lengthy rather than short with only technical terms if I am looking at something with which I may not be familiar.
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Forum Dad
 United States
24173 Posts |
DJ, I have a very helpful tip for you but I'm just going to try to make you think here for a minute. Don't get mad at me.
Answer me this, and don't think like a dedicated collector.
What are you selling in this listing?
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Pillar of the Community
 United States
1327 Posts |
well I know I forgot the Date in my discription other then that I am not sure what you mean. I tried to make it so there were two key word that someone might be looking for.
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Forum Dad
 United States
24173 Posts |
Well, you forgot the main key word. Coins. Here's my title... US Coins 2000 P&D Sacagawea Golden Dollar Mint Roll (2)Across the last 5,000 search hits on our listings, coin or coins, was included in 65% of them. That would be 3,250 hits lost if coin or coins wasn't in there. ebay counts the words coin and coins as the same so it doesn't matter which one you use. 94% of ebay buyers search title only. The title is extremely important. I learned the "go back to basics" thing when selling Lionel trains. Take a look at how many Lionel listings there are that don't have train in the title. Lionel Trains. It was amazing how badly we crushed the competition just by putting train in the title. No matter what you're selling always put the most basic term in the title, cause most buyers are basic buyers. If its a train, call it a train, if its a coin, call it a coin. 
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Pillar of the Community
 United States
1327 Posts |
thank you that will help me out alot even though I don't have much more I can sell. but thank you guys
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Moderator
 United States
23522 Posts |
The only things I might do differently are:
1) Be a little more specific concerning returns - what protection do you have if someone buys them, opens the rolls and then wants their money back and ships you their culls? It's a tough choice with sealed rolls like you're selling here, but in this case I'd have specified that you wouldn't honor a return for opened rolls. Either they want unopened rools of Sac's, or they don't.
2) I not only offer but require insurance in every one of my auctions. Your auction is headed for somewhere north of $100 judging from the look of things, and as the seller you should hold yourself responsible for the item reaching the buyer safely. Without insurance, if it gets lost you pay out of your own pocket. I would strongly suggest you insure the shipment out of your own pocket, and in the future either require or suggest insurance on the buyer's part.
3) Rhetorical question: What's OBW? I know, but 75% of your target audience does not, nor do they know why it's good.
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Forum Dad
 United States
24173 Posts |
quote: I not only offer but require insurance in every one of my auctions.
Actually, this is a very touchy subject. Technically by FTC law this is not allowed. The way around it is, saying its included, and making the S&H higher. Thre is a very high misconception level among ebay sellers about mail-order law. I'm sure you've seen a thousand different ways of a seller saying, "Not responsible for uninsured packages". Well, those disclaimers don't mean a hill of beans. You as the seller are required to get the item to the buyer. Period. All the disclaimers in the world won't save you in court. Insurance protects the seller not the buyer. I'll give you an example. Columbia House charges $6.95 to ship a CD. Postage is 96 cents, the box is about 20 cents and a small cost for labor. About $4.50 of that $6.95 goes into an insurance escrow account for lost and damaged packages. If you say you didn't get it, they just send you another one and it comes out of the escrow. When's the last time you saw a mail-order commercial that said add $x.xx if you want insurance? You haven't because they know the law and cover their butt by other means. 
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Moderator
 United States
23522 Posts |
quote: Originally posted by bobby131313
quote: I not only offer but require insurance in every one of my auctions.
Actually, this is a very touchy subject. Technically by FTC law this is not allowed. The way around it is, saying its included, and making the S&H higher.
Thre is a very high misconception level among ebay sellers about mail-order law.
I'm sure you've seen a thousand different ways of a seller saying, "Not responsible for uninsured packages". Well, those disclaimers don't mean a hill of beans. You as the seller are required to get the item to the buyer. Period. All the disclaimers in the world won't save you in court.
Insurance protects the seller not the buyer.
I'll give you an example. Coumbia House charges $6.95 to ship a CD. Postage is 96 cents, the box is about 20 cents and a small cost for labor. About $4.50 of that $6.95 goes into an insurance escrow account for lost and damaged packages.
When's the last time you saw a mail-order commercial that said add $x.xx if you want insurance? You haven't because they know the law and cover their butt by other means. 
You have a good point there. I'll just build it into my shipping quote and mention that shipping includes insurance.
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Forum Dad
 United States
24173 Posts |
Dave, I don't honestly think that you'd ever get called on it. There are bigger fish to fry than us ebay sellers. But if you want to do it right, that's the way to go. We make insurance optional and use an outside company, not the PO. But if a buyer doesn't pay and it's a lot of money we insure it any way to cover ourselves. Conversely, if someone pays for insurance on a $10 coin, we self-insure. If a problem arises, we eat it.
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Pillar of the Community
Australia
1079 Posts |
Quote:Originally posted by bobby131313Well, you forgot the main key word. Coins. Here's my title... US Coins 2000 P&D Sacagawea Golden Dollar Mint Roll (2)Across the last 5,000 search hits on our listings, coin or coins, was included in 65% of them. That would be 3,250 hits lost if coin or coins wasn't in there. ebay counts the words coin and coins as the same so it doesn't matter which one you use. 94% of ebay buyers search title only. The title is extremely important. I learned the "go back to basics" thing when selling Lionel trains. Take a look at how many Lionel listings there are that don't have train in the title. Lionel Trains. It was amazing how badly we crushed the competition just by putting train in the title. No matter what you're selling always put the most basic term in the title, cause most buyers are basic buyers. If its a train, call it a train, if its a coin, call it a coin.  Thankyou Bobby, I found this interesting. I have always used this theaory, but at least I know the statistics and reason behind it now.
Edited by KLD 03/10/2006 6:58 pm
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Replies: 10 / Views: 1,267 |
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