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To participate in the forum you must log in or register. | Author |
 Replies: 7 / Views: 1,497 |
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Pillar of the Community
United States
1746 Posts |
I just bought a Whitman #9112 (Lincolns 1909-95)in December, and a few pages are delaminating, i.e. the blue paper is bubbling up and peeling back. Has anyone else had this issue and if I call Whitman, will they take care of it?
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Pillar of the Community
 United States
1746 Posts |
Well, I called their customer service and they said they would replace it. I have to send back the old one and they will send me a new one.
Other than the chore or removing all my coins, I guess it's worth a shot.
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Bedrock of the Community
United States
14454 Posts |
I do not have any whitman albums so I have never had any problems like you are talking about with them but anytime you manufacture something you will have production problems and all you can do is when something like this happens is exactly what they are doing, replace the item that didn't meet the standards with one that does. So I am glad they are standing behind their product and even though I know its a pain to go through this it will make you think more of their products when its time to purchase another album and know that if something does happen to it like this they will make it right
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Pillar of the Community
United States
2269 Posts |
I agree with Bryan, I never had a problem with Whitman albums in the past. It makes it easier to purchase future albums, since they actually stand behind their product.
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Pillar of the Community
United States
1746 Posts |
Received my replacement Whitman, everything seems fine. They stood behind their product.
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Bedrock of the Community
United States
12437 Posts |
bully for you  |
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Moderator
 United States
195203 Posts |
That is great news! I like the stories with happy endings.  |
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Bedrock of the Community
United States
20753 Posts |
Glad you had good results. I too use Whitman Classic Albums and have over 100 of them. If they would have given you any problems, you could just contact Dennis Tucker, Publisher, Whitman Publishing, LLC. He is very, very helpful and is occationally on these forums. dennis.tucker@whitmanbooks.com If you notice the album your discussing still has room for additional pages. If you want you could order blank pages to make your album go for many, many more years. Whitman also sells sheets of Gold type press on letters/numbers so you could add that info under the coins. I've made many odd albums doing things like that with their products. Another example is combining two Mercury dime Albums into one with a cardboard divider. You can also order blank album covers and make your own albums of what ever you want. |
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Replies: 7 / Views: 1,497 |
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Posted 03/09/2009 10:24 pm
