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 Replies: 25 / Views: 1,957 |
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New Member
United States
17 Posts |
I hope someone can advise me on my situation.
I purchased some Lincoln cents advertised as "Gem BU Red" from an online dealer. When I received my items, I did not check them carefully, as I had purchased coins from the same retailer before. I placed them in new 2x2 cardboard flips for my collection. After receiving other coins advertised as BU Red, I noticed that the quality of the coins I received was not as advertised. I took the coins to a local coin dealer who stated that the coins were of poor quality -- some were cleaned harshly.
I emailed the seller 4 times and left voice mail messages twice -- I asked for a return address. In the meantime, I contacted my bank/credit card company and filed a dispute. Today, the seller sent me a return mailing address. He stated that, to receive a refund, the coins had to be in their original holders, as indicated on his website.
I am uncertain how my bank/credit card company will evaluate my situation.
Should I continue with my credit card dispute and return the items to the seller (as recommended by the bank) since the merchandise was not as advertised? Or should I bite the bullet and forfeit the $195 I paid for the items?
Your recommendations are appreciated.
*** Moved by Staff to a more appropriate forum. ***
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Moderator
 United States
187446 Posts |
 to the Community! |
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Bedrock of the Community
United States
19107 Posts |
He stated that, to receive a refund, the coins had to be in their original holders, as indicated on his website.
Question -- Were the coins shipped to you in individual holders/flips, or loose, or....?
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Bedrock of the Community
United States
94367 Posts |
 to the CCF! |
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New Member
 United States
17 Posts |
The coins were shipped to me in individual vinyl/clear 2x2 flips.
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Pillar of the Community
United States
2829 Posts |
In this scenario, I think I would have to side w/ the seller (regardless of the coins description). I assume you no longer have the original packaging & that would (IMO) void the return/policy. The stipulation of the agreement, if you want a refund, coins must be returned in original packaging. I understand your frustration, but it was your responsibility to inspect the product. That being said, I know Discover Card is extremely liberal regarding their return policies. If you used Discover, you might be in luck.
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Pillar of the Community
 United States
6448 Posts |
If it was shipped in a clear plastic flip, how would the seller ever prove they weren't his own packaging?
You should also see if the seller is a member of any coin dealer organizations. They often have their own code of conduct. You might be able to contact them with a complaint. The Better Business Bureau and other consumer protection organizations would also be a last resort, although explaining to them why cleaned coins are bad might be too tall a hurdle.
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Bedrock of the Community
United States
10470 Posts |
Bite the bullet - lesson learned.
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Bedrock of the Community
United States
19107 Posts |
Were a large number of cents purchased--150, 200, ...?
At this point, I'd consider biting the bullet and holding on to what you have. I wouldn't feel right just plopping coins in to any clear 2x2s that weren't known to be part of the original shipment--that's just me, an ethical matter. Are some of the coins legit key and/or semi key dates?
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Bedrock of the Community
United States
94367 Posts |
So you admit to not checking them carefully in the first place, is that right? And then placing them in new 2X2s, is that right?
And when you were placing them in these new 2X2s, you didn't find any problems with them, is that also right?
Edited by Coinfrog
06/24/2024 7:44 pm
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Bedrock of the Community
United States
10470 Posts |
Quote:
So you admit to not checking them carefully in the first place, is that right? And then placing them in new 2X2s, is that right? Sure does sound like it - seems like a rookie mistake. |
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New Member
United States
17 Posts |
Yes. I opened the seller's flips and placed the coins in cardboard 2x2s. I had relatively good experiences with the seller in the past, so I trusted him. But then I began to question the condition the coins, and an independent coin dealer told me that the coins were harshly cleaned.
I filed a dispute with my credit card company, but am wondering if it is worth my time.
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Bedrock of the Community
United States
19107 Posts |
Might be interesting to see sharp photos of a few select coins.
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New Member
United States
17 Posts |
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Valued Member
United States
263 Posts |
Ouch. You couldn't tell from the photos that were posted for these before you bought them or were the photos doctored from the seller?
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New Member
United States
17 Posts |
Centinal - The seller posted a generic photo of his Gem BU Red cents for sale. A section of the single photo representing all years available is posted. (The entire photo is not shown for privacy reasons). The majority of the coins I received from the seller are in the condition shown in the 3 photos I posted earlier. Again, I had purchased from the seller before and trusted him, so I did not check the 16 coins I purchased carefully as I would have with a new seller.  |
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Replies: 25 / Views: 1,957 |
Posted 06/24/2024 3:53 pm
