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How A Large Seller On E Bay Keeps A Good Feedback Score

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Locked
822 Posts
 Posted 10/28/2009  4:32 pm  Show Profile   Bookmark this reply Add scubu to your friends list Get a Link to this Reply

Quote:
I WOULD expect prompt feedback when you received my payment! I've fulfilled my obligation.


Absolutely ridiculous. You are also 100% obligated to have read the description and understand what you are buying. Until you receive the item, I have no idea if you've fulfilled your obligation. How can I (or anyone?) rate a transaction before it's over?
Edited by scubu
10/28/2009 4:34 pm
Pillar of the Community
ratman4762's Avatar
United States
2520 Posts
 Posted 10/28/2009  4:47 pm  Show Profile   Bookmark this reply Add ratman4762 to your friends list Get a Link to this Reply
What's absolutely ridiculous is your attitude as a seller! If you walked into a store and purchased an item and left with the said item...the transaction is over!
Done! Finished! You have fullfilled your obligation as you have paid for the item! Once somebody has paid for their ebay item they have fulfilled their obligation! You are just holding feedback hostage ensuring a positive feedback which is a lousy business practice! You are assuming that Nobody reads the auctions and that everybody is a moron and is out to get you!
Bedrock of the Community
biokemist6's Avatar
United States
12437 Posts
 Posted 10/28/2009  4:56 pm  Show Profile   Bookmark this reply Add biokemist6 to your friends list Get a Link to this Reply
ratman4762,
you have completed your obligation by paying but at that point, the transaction is far from over. Feedback is based upon the total completed transaction, not the buyer's obligation of paying or the seller's obligation of shipping- there is much more to the entire transaction than those two simple things.


Quote:
If you walked into a store and purchased an item and left with the said item...the transaction is over!

walking into a store for an in-person transaction is a completely different situation from an e-transaction through a third party facilitator
Edited by biokemist6
10/28/2009 4:58 pm
Locked
822 Posts
 Posted 10/28/2009  4:56 pm  Show Profile   Bookmark this reply Add scubu to your friends list Get a Link to this Reply

Quote:
You are just holding feedback hostage ensuring a positive feedback which is a lousy business practice!


Hostage? What can I do to you? NOTHING! Like I said before, you can leave me negative feedback for craps and giggles, write me a bad check, call me names, crank call me.... and I can't warn anyone that you're a bad buyer!


Quote:
If you walked into a store and purchased an item and left with the said item...the transaction is over!


Exactly. Now compare that to an internet transaction and tell me when the transaction is over. You proved my point exactly. It's over when you have the item. Period.

I'm done with you. When you sell a few hundred items a month on ebay, we'll compare notes again. You'll have an entirely different outlook.
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