Is This Bank Teller Wrong?

Bingo. Biokemist is right about that on both counts. However -- and please don't take this the wrong way -- I can't help but wonder if the topic creator read too much into her expression. She might have just been ribbing him harmlessly.

FYI, being a teller SUCKS. Let them have their coins. Actually, I like to educate the tellers -- this is about growing a hobby in addition to finding a solid investment.

Things ard changing in banking everywhere. I used to go to any bank and get rolls or bags of coins, no problems at all. I used to be able to bring in bags of coins, no problems at all.
Banks everywhere are changing and dramatically. For one thing people must remember that a bank is a buisness and must be run as a buisness. The owners or managers can and do make the rules, not the customers. Right or wrong, good or bad, if you owned a buisness, you make the rules, not the customers and if they don't like it, go somewhere else. Yes you could loose customers but then it's YOUR BUISNESS.
At the one bank I go to where many know me by my first name, when I want to get into my safe deposit box, I must show a picture ID. Yes the officer will call me by my name yet must ask for my ID. Cameras everywhere record everything bank workers do. So if caught doing anything favoritism for a special customer, out they go.
Used to be at least one bank with a coin counter near me. Now none. All say the same thing. Bulk Coins are sent out for counting and there is a charge for that.
Everyone can complain about the ways of banks but remember that in most instances the customers are the ones creating the problems. Short rolls, bags with slugs, rolls with washers, people taking out coins and bringing them back the next day. Counting machines jammmed with hair pins, safety pins, washers, etc. all cost a bank money and time.
If you owned a bank, what would you really, really do different?

I don't think most bank tellers are allowed to buy coins they take in from the public. The manager of the tellers where I bank keeps an eye on everything and I'm sure this would not be tolerated. The bank I use is a small bank with 7 branches. The tellers pretty much do their job and that's that.... I wouldn't make to much out of the look the teller gave you.

why not silver? even if it dips a month after you bought it at a premium, your losing 20-50 bucks and still holding onto a longterm investment. gold is moving in hundreds, so while there's potential for more gains, there's more risk as well.
i'd take that into account if you're in the sort of situation where you need to sell some stuff in order to buy, but that's just my 2 cents/

Customer service, as someone else mentioned, and as I've been thinking about since this thread started, is really important. I mean how a customer is treated, nothing about this case of the teller searching and scooping good coins for herself if that is allowed by the bank, it is. If there are justified legitimate concerns or complaints about the customer service part, excessive rudeness or nastiness, whatever, a customer can complain to management, the boss, whoever, about an employees conduct. Bad attitudes towards customers is bad for business.

I've worked a lot of customer servise jobs and how you talk to and treat customers, with respect, has always been major important, remembering that it IS customers money that creates a business and pays wages to the customer servers. The customers are why you have a job and its their money that pays you, not the bosses money. The boss got it from the customers. Some bosses forget this little fact too

If this woman has a bad attitude to you, without warrant, then maybe she's giving bad attitude to other customers as well, and the manager would want to know his customers are getting shabby treatment.

By the way, if I were a teller and it was ok by the bank to exchange coins for face value, I'd do it in a heart beat. Knowing me I'd also let customers knows I did if I figured they were searching. Its just the fair and decent thing to do in my books.

My opinion, definately a perk of the job. I would do the same thing. However, since we are on the other side of the counter, like others have said, dump and dump hard. Make sure there is plenty of those rare 74's and 76's. :) Better yet, I have made my mortgage payment or car payments in halves. Thats always fun...

While it certainly would annoy the heck out of me, if I were her I would be doing the exact same thing. In fact, I'd be ordering stuff and then dumping it there if they'd allow me. While I don't like it, I don't blame her!