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Coin Shop Problem

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Pillar of the Community
United States
958 Posts
 Posted 03/21/2011  04:59 am  Show Profile   Bookmark this reply Add coppertop5150 to your friends list Get a Link to this Reply
You dont know how or why they got put in the melt bin and who placed them their.

Could have been a potential thief almost stole um got scared and just threw um the first place he could
Edited by coppertop5150
03/21/2011 05:03 am
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biggfredd's Avatar
United States
9104 Posts
 Posted 03/21/2011  06:44 am  Show Profile   Bookmark this reply Add biggfredd to your friends list Get a Link to this Reply
I'm seeing $600+ in G, so I'm not sure where the $400 number comes from.

I knew a guy who was told that he'd get paid monday, because they were closed friday. He raised a big stink and showed them where the contract said if they were closed friday, checks would be issued thursday. He got his pay.

The next person they hired as his superior was told the first order of business was to find a reason to fire him, which took about a week.

Like my friend, you may legally be right (I don't know), but the store has the right to refuse service to anyone, as long as they don't discriminate. Pushing the issue (anything beyond thanking the owner for looking into it, regardless of his decision) could get you banned, so you have to look at the overall relationship's value to you.

If you get banned, then it might even be worthwhile to take them to small claims court, since you have nothing to lose at that point.

Newspaper ads often have "not responsible for typos/errors", and I'm wondering if that goes without saying. Another angle is that the coins are the store's property until you pay for them, and as such, they can do whatever they want, including change the price or keep them.

One final idea. You might have gotten away with it if you pulled a handful of other near-bullion items from the bin. If they pulled the two coins, you could always refuse to buy the rest. If they didn't notice them mixed in with the others, you take a slight loss for the ones you didn't need, but bought for camouflage.
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biggfredd's Avatar
United States
9104 Posts
 Posted 03/21/2011  06:48 am  Show Profile   Bookmark this reply Add biggfredd to your friends list Get a Link to this Reply

Quote:
Sounds good to me except for; that I was in effect your inventory for you.


How about inventory inspector?

Also, "enthusiast".
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biggfredd's Avatar
United States
9104 Posts
 Posted 03/21/2011  07:24 am  Show Profile   Bookmark this reply Add biggfredd to your friends list Get a Link to this Reply

Quote:
I've done similar things at Walmart, Sears, etc. with many items. Just say I want to see the manager and poof, it's yours.


Not doubting your word, but I think it happened for a different reason than a law.

If I find a $50 item priced at $5 and they honor the price, they're out maybe $15. Simply responding to a letter of complaint could cost twice that much. If I escalate it to a small-claims court issue, it could easily cost them 100 times as much as if they gritted their teeth, handed it to me, and told me to have a nice day. This is true even if the win the case.

Compare this to an unincorporated mom and pop. The owner represents himself. If he loses, he's no worse off than if he met your initial demands. If he wins, he makes hundreds of dollars more than melt. It's to his benefit to fight it.
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Ricardocody's Avatar
United States
1204 Posts
 Posted 03/21/2011  07:53 am  Show Profile   Bookmark this reply Add Ricardocody to your friends list Get a Link to this Reply
In brazil they have to sale as advertised it's the law ! False advertisement there is a crime and in brazil you report to the police and take to a lil court then the coins would be yours !

In my opinion they should sale as melt value as advertised , just my opinion !
Bedrock of the Community
United States
20753 Posts
 Posted 03/21/2011  08:03 am  Show Profile   Bookmark this reply Add just carl to your friends list Get a Link to this Reply

Quote:
I would like your feedback on my letter.




Well you did ask, didn't you. Isn't amazing how you can ask what time it is and eventually someone will tell you how fast trains travel?
I'd assume by now if you read all the replys, you've cooled off and possibly will just forget the entire situation. Go there again and see how things are.

Quote:
I understand that it was most likely a mistake on the part of your employees that those particular coins were in the silver bucket,

Remember you did say that so it all may well have been in error. The past is the past.

Quote:
In brazil they have to sale as advertised it's the law ! False advertisement there is a crime and in brazil you report to the police and take to a lil court then the coins would be yours !

Carefull. scubu will start ranting about how you don't know anything.
Edited by just carl
03/21/2011 08:07 am
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nod2003's Avatar
United States
3294 Posts
 Posted 03/21/2011  08:55 am  Show Profile   Bookmark this reply Add nod2003 to your friends list Get a Link to this Reply
I will write the letter and leave it at that. The message that I got loud and clear last Saturday is that my business is valued less then the value of those two coins and that honesty and integrity are not a high priority. I had asked specifically (and to the same employee), 30 minutes before going through the bucket and was told everything in the bucket at $31 per dollar face (mostly Barber coins). For anyone who owns a business (or for your life in general) trust is something that takes months to build and about 30 seconds to destroy. Thank you all for your comments.

And for those who are wondering where I got the $400 price from, the half was in G4 but the dime was AG and damaged pretty seriously.
Edited by nod2003
03/21/2011 08:57 am
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SDcoinguy's Avatar
United States
2424 Posts
 Posted 03/21/2011  09:00 am  Show Profile   Bookmark this reply Add SDcoinguy to your friends list Get a Link to this Reply
ok. I did not have time to read every post, but I frequent the 90% bins in my coin shop.

lately with this surge in silver I had the chance of buying some coins. the shop has a wall of coins that have coins in flips attached to paper with prices on them. the prices, the manager says, do not change. there are many silver halves and such right now below melt because the shop does not have the time to go and change the prices becuase of the silver price changing. the only thing they have control over are the 90% bins which they CAN change the price on easily.

so I go in there and I find a few GEM BU franklins marked at $11 and $12 bucks.when silver was making them over $13 along with many Barber halves and slqs under melt. I pointed all of these out to the guy to save them on their "mistakes" and he said it is what it is. he lost some money that day, but he kept a loyal customer.

some shops are different no doubt, but when you run a business you have to keep the customer in mind and account for those price mistakes.

i say write away, and let them know. you have a right and they have a responsibility. end of story

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tamshowoff's Avatar
United States
326 Posts
 Posted 03/21/2011  09:16 am  Show Profile   Bookmark this reply Add tamshowoff to your friends list Get a Link to this Reply
Many of you are saying the store owner will lose money on the deal selling at melt. He undoubtedly bought these below melt probably in a large lot. Even if he sells at current melt he will still make money. I get a kick out of companies like GM and others that say they lost money because they only made XXXmillions instead of the projected XXXXmillion. An old dealer told me when I first got started in business that you make money when you buy the item not when you sell it.
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bobby131313's Avatar
United States
24171 Posts
 Posted 03/21/2011  09:30 am  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply

Quote:
Many of you are saying the store owner will lose money on the deal selling at melt. He undoubtedly bought these below melt probably in a large lot.


What he bought them for is irrelevant. If he could have sold them with his eyes closed for $250 and sold them for melt, he lost money. Over $200 in fact. Cost is nobody's business but his. Using cost as a justification in this scenario is really out of kilter. The fact that it's an assumption of cost makes it even worse.
Pillar of the Community
United States
1547 Posts
 Posted 03/21/2011  10:30 am  Show Profile   Bookmark this reply Add eddiespin to your friends list Get a Link to this Reply

Quote:
I would like your feedback on my letter.

Before you let it go correct "enthusiest" to "enthusiast."
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tamshowoff's Avatar
United States
326 Posts
 Posted 03/21/2011  12:04 pm  Show Profile   Bookmark this reply Add tamshowoff to your friends list Get a Link to this Reply
I still say he would not lose money but not make as much money as he could.
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bobby131313's Avatar
United States
24171 Posts
 Posted 03/21/2011  12:08 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply

Quote:
I still say he would not lose money but not make as much money as he could.


We'll have to agree to disagree then. Any money that I could have easily had but didn't get is lost in my book. Especially if it was lost due to a dumb mistake.
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Jaymon74's Avatar
United States
844 Posts
 Posted 03/21/2011  12:23 pm  Show Profile   Bookmark this reply Add Jaymon74 to your friends list Get a Link to this Reply
I worked at Wal-mart as my first job in High School back in 1993. I can tell you that times were different back then. If someone got the manager involved, the customer was always right. It's not that way anymore. People took advantage of that policy. Now the response would be more like "sorry bout your luck." I guess that maybe if you threw a huge hissy fit scene, you may still get away with it. I don't know, I'm not that kind of guy.

What does this have to do with the original post? Absolutely nothing.
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Americanamafia's Avatar
United States
672 Posts
 Posted 03/21/2011  12:35 pm  Show Profile   Bookmark this reply Add Americanamafia to your friends list Get a Link to this Reply
OK, I have pulled thing out of the junk bucket that should not have not been there before but If I was in your shoes, I would of bought a few halves, and a few dimes as not to draw attention to the ones I really wanted. Nothing illegal or immoral about that IMO, so I bought a few dollars of silver above melt.. worse things have happened. If they catch their mistake when I check out, I usually say that I am no longer interested in such a large quantity and just thin it down. Although (a few years ago) once I did find a gold piece in a junk bucket, THAT I handed over because it was an obvious mistake it was placed there.
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