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All Forums Category: eCommerce and Online Auction Forums Forum: eCommerce | eBay, eCrater, Heritage, Paypal, Auction Houses, etc.

If I Send A Partial Paypal Refund, Does The Buyer Pay A Fee?

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SsuperDdave
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 Posted 06/02/2013  6:16 pm Show Profile   Bookmark this topic Add SsuperDdave to your friends list Get a Link to this Message Number of Subscribers
Idle question, something I've never thought of. Say, for instance, I like the auction ending price and decide to suck up the cost of shipping for goodwill. So, I refund the charged shipping cost to the buyer, whom I then own for all time to come because I just arbitrarily lowered the price I charged him.

Does the buyer pay Paypal fees on that incoming money? I actually have an auction ending tonight that I might do this for.
bobby131313
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 Posted 06/02/2013  6:20 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
No, customer gets the full amount refunded and you get a corresponding partial credit on fees. But you must process it as a refund, not a payment.
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jnorlund
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 Posted 06/02/2013  6:34 pm  Show Profile   Bookmark this reply Add jnorlund to your friends list Get a Link to this Reply
Correct. If you just send him the money he would have to pay fees. Refund won't charge any.
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noahs-numismatics
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