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Pretty Upset With Colonial Acres Coins.

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jakedacc's Avatar
Canada
1177 Posts
 Posted 08/25/2013  3:16 pm Show Profile   Bookmark this topic Add jakedacc to your friends list Get a Link to this Message Number of Subscribers
I had a baseball tournament in Kitchener Ontario yesterday and had an hour and a half between games so I decided to visit the store.

Prior to going I called and asked what they would be willing to pay me for my MS-64 PCGS X ICCS 1943 50 cent (Far 3 variety)

their response ($30-$35 depending on the condition) - book for this coin is $250.00

Anyways while I was there I had asked if they had a Pointed 5 1985 in MS Red - the one associate kept pointing to a BU 1985 penny saying "that's it" it's priced at .50 cents and it's clearly a blunt. Truth is, he didn't even know there was a difference.

So I spent a good 20 minutes searching through a "junk bin" for a couple BU pre 1953 pennies and while I was doing that an older lady came in looking for silver prices.

2013 Canadian Maples - $35.00
2013 American Eagles - $40.00
2013 Britannias - $60.00
2013 Chinese Pandas - $65.00

The two young men running it clearly had NO idea what was going on and were clearing hiking up the price for her because $35.00 for a Maple is pathetic, I got them on ebay FROM colonial acres for $35.00 when silver was at $32.00 at a BIN

But this is the part that get's me the MOST

while searching in the junk bin I found a gorgeous 1947 ML penny in BU (MS-65) in my opinion. Priced at $12.00. The box was marked 50% off sticker prices. I also turned around and grabbed 2 x 100 5 cent coin flips off the wall advertised at 20% off (they're moving stores so they're trying to clear out supplies inventory).

I realized I forgot my wallet in the car so I ran out. When I had walked in, they changed the sticker price on my penny to $24.00 so I am still paying the $12 they wanted. I even mentioned it to the and he said "no that was the price all along" So I rubbed my finger and of course the ink smeared because it was still wet. But whatever I decided not to get it, so I go to pay for my coin flips... AND THEY REMOVED THE 20% off sign.

i thought maybe the promotion ended but while I was in there an elderly man needed capsules and the two guys working were struggling to figure out what the price was with the discount. It also stated on the sign that "20% off closing sale - All supplies 20% off until we move)

I know it was a Saturday so none of the owners were in but these two guys had NO clue how to run a coin store (doesn't help that one was swearing to the other one talking about soccer as he was texting while I walked in)

I know I will never go back... I will only buy from ebay and pick up in store to save on shipping because this way I know Todd had approved all auctions

Admin Note:
We are now in possession of the surveillance video.

We watched the entire video after reading the original post several times. There is no evidence of any wrongdoing. In fact the video goes for another 10 minutes after the OP goes out "to get his wallet" and he never returns to the store.
Edited by jakedacc
08/25/2013 3:18 pm
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chequer's Avatar
Canada
4227 Posts
 Posted 08/25/2013  3:31 pm  Show Profile   Bookmark this reply Add chequer to your friends list Get a Link to this Reply
Just. Wow.
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SHAFTA9a's Avatar
Canada
10743 Posts
 Posted 08/25/2013  4:06 pm  Show Profile   Bookmark this reply Add SHAFTA9a to your friends list Get a Link to this Reply
Yeah.. they can be pretty expensive most of the time.
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Canada
579 Posts
 Posted 08/25/2013  4:10 pm  Show Profile   Bookmark this reply Add Whizb4ng to your friends list Get a Link to this Reply
I haven't actually bought anything from Colonial Acres. I got really close once and then saw it was 8 bucks shipping in Canada and didn't bother.

That is definitely an unfortunate experience!
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Pokermandude's Avatar
Canada
1192 Posts
 Posted 08/25/2013  4:24 pm  Show Profile   Bookmark this reply Add Pokermandude to your friends list Get a Link to this Reply
Brutal. Blacklist them for sure. After that experience, I'd be "on the internet in minutes, registering my disgust throughout the world".
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Solidifier's Avatar
Canada
814 Posts
 Posted 08/25/2013  4:53 pm  Show Profile   Bookmark this reply Add Solidifier to your friends list Get a Link to this Reply
I buy stuff from their site all the time. 8 bucks shipping isn't bad when you have a bunch of stuff ordered. Never had any bad experience online but I have never been to the store. But ya if that happened to me when I was there I would defiantly be upset also.....maybe its worth contacting the owner and saying what happened.....I wish I could get a job in a coin store.......but instead there are 2 guys that don't want to be there.....
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brexzz1's Avatar
Canada
348 Posts
 Posted 08/25/2013  5:54 pm  Show Profile   Bookmark this reply Add brexzz1 to your friends list Get a Link to this Reply
How is 8 bucks not good price for shipping? I can guarantee you they lose money on shipping most of time.
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jakedacc's Avatar
Canada
1177 Posts
 Posted 08/25/2013  5:56 pm  Show Profile   Bookmark this reply Add jakedacc to your friends list Get a Link to this Reply
the send xpress post tracking and insurance - I know they lose off shipping
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jdmern's Avatar
United States
1949 Posts
 Posted 08/25/2013  6:12 pm  Show Profile   Bookmark this reply Add jdmern to your friends list Get a Link to this Reply
I agree with solidifier, I'm sure the owner would want to know about stuff like that going down at his shop... That's the kind of stuff that can ruin years of working hard to have a good reputation...
Valued Member
Canada
496 Posts
 Posted 08/25/2013  8:13 pm  Show Profile   Bookmark this reply Add billfrak to your friends list Get a Link to this Reply
I agree with contacting one of the owners
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SPP-Ottawa's Avatar
Canada
10458 Posts
 Posted 08/25/2013  11:03 pm  Show Profile   Check SPP-Ottawa's eBay Listings Bookmark this reply Add SPP-Ottawa to your friends list Get a Link to this Reply
Contact Todd Sandham directly - coins@colonialacres.com

If you do not get a response, then file a complaint with CAND, Todd (Colonial Acres) is a member, and subject to their code of ethics.

http://www.cand.org

"Discovery follows discovery, each both raising and answering questions, each ending a long search, and each providing the new instruments for a new search." -- J. Robert Oppenheimer

Content of this post is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. See: http://creativecommons.org/licenses...0/deed.en_US

My eBay store
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lyradnoj's Avatar
Canada
548 Posts
 Posted 08/25/2013  11:50 pm  Show Profile   Bookmark this reply Add lyradnoj to your friends list Get a Link to this Reply
I think someone's in a lot of trouble...
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o-train's Avatar
Canada
519 Posts
 Posted 08/25/2013  11:55 pm  Show Profile   Bookmark this reply Add o-train to your friends list Get a Link to this Reply
I also had a bad experience at the store (not this bad though). I live quite close but will likely never go back to the physical store. I occasionally buy things online through their site but only when necessary. Curious where they are moving to. It can only be an improvement as I was very underwhelmed by their current store.
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Petersun's Avatar
Canada
1700 Posts
 Posted 08/26/2013  12:36 am  Show Profile   Bookmark this reply Add Petersun to your friends list Get a Link to this Reply
I also have a simple situation here that needs a bit of opinions:
I ordered the 2002 hologram silver loon from Colonial Acres. When it came in the mail the plastic shield around the coin was open. I was able to seal up the case. There are no fingerprints on the coin (but there is still a dent on the rim and a sign of silver tarnish on the rim, not too serious). Is this a serious matter that could decrease the value of the coin?
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kuh_85's Avatar
Canada
2366 Posts
 Posted 08/26/2013  01:16 am  Show Profile   Bookmark this reply Add kuh_85 to your friends list Get a Link to this Reply
The tarnish not so much but the dent will affect the value.
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jakedacc's Avatar
Canada
1177 Posts
 Posted 08/26/2013  03:01 am  Show Profile   Bookmark this reply Add jakedacc to your friends list Get a Link to this Reply
I would return the coin Petersun. When buying NCLT you want pristine coins. All coins are the same. If you had your coin on ebay with the exact same price as another sellers, they would buy the other one because of the tarnish. But the dent is a giveaway. Return ASAP.
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