Exclusive Master Club Renewed Silver Dollar #2 - Library Of Parliament

@onecad That is my concern. My rep indicated that he placed my order. His reply to my request to order was an email saying, "Done."

From that I thought I was good to go. Now from what I read above and that my order is not listed on the RCM site, I am out of luck. Disappointing because at one point I was on the website when they were available to add to cart.

I'll follow up with my rep on this to see where I stand. I won't be pleased if using a rep rather than placing an order online cost me getting this coin.

canuck1us I was told that 'higher uppers' cancelled all orders as they saw fit. Worse, Reps may or may not have notify those affected.

You are quite right that the coin was available on-line around midnight and couple of times this morning for Platinum members. Unfortunately, many of those who relied on their rep's confirmation prior to the orders being cancelled were likely unaware that they needed to reorder today. Many likely still don't realize that they are not getting the coin as ordered and confirmed.

Sorry to say but if it's not on your order profile, you likely are not getting it. I would recommend calling your rep though to be sure and see what he or she may be able to do for you.

I ordered 1 as soon as the on-line access was available to Plat+ members, ordered a second when I read here there was no limits. When RCM fixed the limit to 1, I notice neither of my orders were on my Order History but I was still able to place another order. My order history now shows 1, Status: New order.

Your local coin shop?

lol...just kidding.

That is the reason why I got rid of my rep a few years ago. Nothing but problems. I am a Masters Club PLATINUM PRESTIGE member and now I just purchase the coins I desire. I only have myself to blame if I miss out on a coin I want when its sold out. As long as I keep getting emails from the mint of their new releases I will always have first crack on getting the coins I want without relying on a rep. I did buy multiple coins of this one and not one got cancelled (for Now). Will wait and see if they go through. I do purchase well over 10k a year.

Looks like you have an original idea for these....I so curious about target of this purch ASE

Hey Canuck1us... I'm Platinum Prestige and I'm in the same boat as you are.

Here's my full timeline:
1) Received advance notice.
2) Emailed Rep to place order (silver dollar, Underwater life, and Snow Angels lenticular coin).
3) Rep e-mailed me back in the afternoon confirming order with a PDF copy of the invoice, as above.
4) Looked online at mint.ca, and could not see the order. Attempted to use the "hack" that was detailed a few pages back with my order number, and nothing came up online.
5) I called my rep to 2x check that the order had been place. Left voicemail.
6) Rep e-mailed me the next morning (yesterday) acknowledging my voicemail, and assuring me the order was, in-fact, placed and confirmed.
7) Checked mint.ca last night, order still not visible.
8) Decided to hedge my bets, and place an order online for the silver dollar. mint.ca allowed me to proceed and pay by paypal. Funds were removed from paypal account.
9) Last night's order appears (silver dollar), but the first order with three items - that was confirmed with my Rep on 2 occasions - does not.

@JGG said it best:



I feel as though online ordering would be much, much easier... completely bypassing the rep system. I don't have time for the teaser e-mails from my rep over the weekend that state "call me this weekend for the inside scoop", or "watch your e-mail at exactly XX:XXam for your pre-release notification".

Coin collecting is supposed to be fun - not intruding or stressful. It's supposed to be a hobby to fill "extra" time, not detract from daily life or your regular routines. This whole series, I feel, has been horribly mangled in terms of service delivery on the RCM's side.

When combined with recent quality issues and returns discussed recently on the forum (http://goccf.com/t/271580 / http://goccf.com/t/271576) coin collecting has been more of a work of art than pleasure as of late... and if I'm saying this (I feel I'm pretty dedicated to the hobby), I can't imagine where others' heads are at!

Edit: Placing emphasis on "work" in the statement "work of art"