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 Replies: 27 / Views: 2,622 |
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Pillar of the Community
 United States
1502 Posts |
This was the last straw for me - I will never use them again. Sent in for an attribution; it was questionable at best. Came back unattributed and detailed - I am fine with both those designation.
But what absolutely ticks me off is they sent it back to me - on my account - next day air morning delivery. $98 flipping dollars - I am LIVID.
Each and every time I have used ANACS with my UPS account they have returned ground which typically costs less than $20 bucks. I'm contesting the charge as they had no authorization to do that.
I'd strongly think twice about EVER using ANACS.
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Pillar of the Community
United States
2213 Posts |
Wow, in your account settings did it somehow get marked to send it back that way? If not, likely an employee made a mistake. I'd want some money refunded too.
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Moderator
 United States
187446 Posts |
Yikes!  |
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Pillar of the Community
Canada
5391 Posts |
I am sure it can all get sorted .
I totally disagree with your statement
about ANACS .
They are far and away the easiest of the grading
Services to deal with .
Pick up the phone and talk to customer service .
If that doesn't work ask to speak to Paul deFelice.
Bashing them on the forum will get you absolutely 0
Results!
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Bedrock of the Community
United States
94367 Posts |
Have you not already contacted them?
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Pillar of the Community
 United States
1502 Posts |
I've already been charged by shipper, ANACs can't do anything about that.
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Bedrock of the Community
United States
19108 Posts |
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Pillar of the Community
United States
1502 Posts |
Quote:
I agree with Pacificoin. Totally get that, not me. Will never use them again. They send back a $10 (unattributed) coin at a a cost of $98 is absurd. Complete lack of quality control - yes, my opinion. If it attributed then the convo totally changes. |
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Pillar of the Community
United States
7613 Posts |
Quote:
I've already been charged by shipper, ANACs can't do anything about that Sounds to me you requested expedited return shipping or somebody made a mistake. If you aren't willing to call and talk to them about the issue and find out WHY this happened then YOU have no foundation to complain. If ANACS made a mistake I can see them making a refund or offering you some grading freebies. If you requested expedited return shipping service then YOU messed up. Bashing them here accomplishes nothing even it it makes you feel better. |
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Pillar of the Community
United States
613 Posts |
Take Pacificoin's advice and then let us know how it goes. It may turn out to be a lesson for us all.
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Pillar of the Community
United States
1502 Posts |
Quote:
Sounds to me you requested expedited return shipping or somebody made a mistake. No request for expedited - just reviewed my form. Exact same way I have always submitted. I swing a metal detector and have a knack for finding dirty old coins. Dirt coin restoration projects - https://www.prodetecting.com/restorationsDirt coin restoration blog - https://www.prodetecting.com/blog/ccawDirt coin dig videos - https://www.youtube.com/@prodetecting |
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Bedrock of the Community
United States
94367 Posts |
If I were you I'd push it up the ladder at ANACS.
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Pillar of the Community
United States
1502 Posts |
western - this was the corroded 36-D Buff 3.5 possibility - http://goccf.com/t/466130. Took a budgeted chance and sent it in - that is why I'm hot about it. Frog, I'll call as soon as I cool down. Might be a few days. I swing a metal detector and have a knack for finding dirty old coins. Dirt coin restoration projects - https://www.prodetecting.com/restorationsDirt coin restoration blog - https://www.prodetecting.com/blog/ccawDirt coin dig videos - https://www.youtube.com/@prodetecting |
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Moderator
United States
187446 Posts |
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I'll call as soon as I cool down. Might be a few days. A wise decision.   |
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Pillar of the Community
Canada
1527 Posts |
Wow DOCC,
I'm hoping ANACS makes good and offers up some grading credit or refund in the amount of the difference between this current shipping fee and your usual shipping fee.
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Pillar of the Community
United States
1502 Posts |
Cooled down enough to make contact Monday morning. Spoke with a wonderful CS rep who was going to leave a note for her supervisor. Nada, zero, zilch since and as such, my position stands.
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Replies: 27 / Views: 2,622 |
Posted 08/15/2024 11:45 am
