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Replies: 17 / Views: 2,133 |
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Valued Member
United States
425 Posts |
Sent ten coins to pcgs for grading. Two of the ten coins were 2025-S clad proof Kennedy half dollars. One graded 2025-S 50C Silver, DCAM PR70DC and the other graded 2025-S 50C Silver,DCAM PF69DC. From what I understand from reading forums answers is I have to resend them back to pcgs and they regrade them as clad half dollars which they are and then I have to pay the shipping charges to send them back to me a second time. $30.00 fee, come on, why don't they give credits because they messed up. I can't sell them because I will get in trouble . I guess I lose again. Any answers. Thanks. 
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Bedrock of the Community
 United States
10470 Posts |
Quote: I can't sell them because I will get in trouble Why will you get in trouble? There are people that collect mislabeled slabs.
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Moderator
 United States
34393 Posts |
@sat, I've moved your thread over to the TPG subforum as it seems like your question is mainly about how to best get a mistake by PCGS resolved (as opposed to a variety or error on the coin which occurred during the minting process). Pls click the blue hotlink "report this post to the staff" if you think that I've made a mistake. Thx!
"If you climb a good tree, you get a push." -----Ghanaian proverb
"The danger we all now face is distinguishing between what is authentic and what is performed." -----King Adz
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Valued Member
 United States
425 Posts |
Thanks Spence. I will agree with what you say. Marve65 there are also people who said some do collect mislabeled slabs. Only problem is it is a small group of buyers who save mislabeled slabs. Finding and hoping they would buy them would take time I guess. Maybe I 'll try to work out something with pcgs if they ever answer the email I sent them. They sure are not calling me back. Thanks everyone.
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Pillar of the Community
 United States
1502 Posts |
Can't see how you would get in trouble, PCGS claims they are Silver so they must be Silver  . Let them deal with their mistakes.
I swing a metal detector and have a knack for finding dirty old coins. Dirt coin restoration projects - https://www.prodetecting.com/restorationsDirt coin restoration blog - https://www.prodetecting.com/blog/ccawDirt coin dig videos - https://www.youtube.com/@prodetecting
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Pillar of the Community
United States
1227 Posts |
If you're intent is to sell them try selling as an error slab mite get more than you think
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Pillar of the Community
United States
2213 Posts |
The grading companies do make mistakes. IMO there should be no charge from them to fix a wrong label. I have a 1993 silver libertad mislabeled by NGC as 2010. I bought it on ebay. It's on NGCs census site with photos.
Edited by livingwater 09/16/2025 07:00 am
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Moderator
 United States
187446 Posts |
Quote: If you're intent is to sell them try selling as an error slab mite get more than you think 
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Pillar of the Community
 United States
4587 Posts |
Contact PCGS customer service and ask them for a return shipping label. They -should- fix mechanical errors at no cost.
-----Burton 50+ year / Life / Emeritus ANA member (joined 12/1/1973) Life member: Numismatics International, CONECA Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club Owned by three cats and a wife of 40+ years (joined 1983) Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/
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Valued Member
 United States
425 Posts |
After three calls on different days to get a call back on my phone, pcgs has failed to respond or call me back. I have even emailed notices of the wrong labeling to them. My two Kennedy halves were no even labeled as silver on my submission page. wow talk about labeling them as silver Kennedy halves when you can clearly see the copper on the edge of the coin. Well maybe I will call Great Collection and see if they say try selling them as error slabs.Thanks again everyone for your comments.
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Moderator
 United States
187446 Posts |
Quote: After three calls on different days to get a call back on my phone, pcgs has failed to respond or call me back... Bummer.  Quote: Well maybe I will call Great Collection and see if they say try selling them as error slabs 
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Valued Member
 United States
425 Posts |
GreatCollections and Heritage auction never got back to me. Guess I put the coins in my safe. Case closed.
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Moderator
 United States
187446 Posts |
Quote: GreatCollections and Heritage auction never got back to me. Guess I put the coins in my safe. Case closed. 
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Bedrock of the Community
United States
17884 Posts |
Try posting letters to the editors in the major numismatic publications, with pictures and the fact they won't reply to your inquiries. If there is one thing they hate it's bad publicity.
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Pillar of the Community
 United States
6449 Posts |
Quote: What the PCGS Guarantee Does Not Cover
The following is further explanation of what the PCGS Guarantee does not cover.
Clerical or "mechanical" errors. PCGS occasionally makes clerical errors in inputting data which is shown on the insert in the PCGS holder; consequently, the PCGS Guarantee does not cover obvious clerical errors, what we call "mechanical errors." The key concept is how obvious the error is to the naked eye. If you can easily tell just by looking at the coin that the description on the holder is wrong, then the coin/holder combination is not covered by the PCGS Guarantee. So apparently by that reasoning process, PCGS washes their hands of fixing their incorrect slab because you can see that the copper edge of the coin means it isn't silver?
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Moderator
 United States
94636 Posts |
Quote: So apparently by that reasoning process, PCGS washes their hands of fixing their incorrect slab because you can see that the copper edge of the coin means it isn't silver? That sounds typical of large corporations.. 
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Replies: 17 / Views: 2,133 |