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Ebay Not As Described Prob...please Advise

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Valued Member
United States
182 Posts
 Posted 04/09/2007  3:13 pm  Show Profile   Bookmark this reply Add gormang to your friends list
Thanks for all the support, But I do understand and respect the other point of views.

The mix up between clad and silver quarters could have really been accidental.
or the seller could have bought them from someone else unsuspectingly.
who really knows...
All I am sure of is that I purchased an item and didn't get what I purchased.

Thank you for all the support, advise, criticisms, etc.
It will all be taken as constructive and educational (whether is was meant that way or not) :)


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United States
23522 Posts
 Posted 04/09/2007  5:24 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list
I stated what I did from the viewpoint of a seller. Even though the Paypal dispute system is more about communication than accusation, as a seller it would have greatly offended me to have a buyer file such a complaint without allowing me the chance to make it right on my own. Even if, through the Paypal dispute, I had made the buyer whole, apologized for the mistake and ultimately received a Positive Feedback for my role, I'd still have that Paypal dispute on my record.

I freely admit in this case that the seller is likely a greasy one, and odds are that the dispute is warranted. That's not relevant, though. What is relevant is that the buyer did the equivalent of buying something from Home Depot, discovering the wrong item in the box, and filing a Better Business Bureau complaint before ever returning the item to the store for a refund.

Gormang, I will not feed you the bull by saying that I didn't intend to offend with my comments. Of course I did, and I will not apologise for what I said. You have publicly disparaged the reputation of an ebay seller, and filed a complaint against him, without ever giving him the chance to fix the problem. If this were the PCGS forum, you would have earned your way onto a hundred Blocked Bidders' Lists with your actions.

I hold no personal ill will against you, and I fully support your right to hold my words against me in the future. My input to this situation is through, my opinions stop here, and I will extend to you from this moment forward all the same service I attempt to extend to every member of this forum.
Valued Member
United States
182 Posts
 Posted 04/09/2007  5:40 pm  Show Profile   Bookmark this reply Add gormang to your friends list
Thank you Superdave. I wouldn't want you to apologized, there is no need. You are more than welcome to your opinion
as is everyone else welcome to theirs.
I really do appreciate your comments, opinions and viewpoint.
I had what might be considered as tunnel vision. I was a cheated buyer for whatever reason.
And being in that position, it is very hard to see a sellers point of view.
You have given me that, and I am thankful.
Maybe I reacted too quickly with the dispute, but it is too late now to change that. I am a novice with this
ebay thing when the transaction does not go perfectly. I am being educated now.
Hopefully this will be my first and last snafu with an ebay seller, all I know is if and when it happens again,
I know more now than I did.

Pillar of the Community
Australia
652 Posts
 Posted 04/09/2007  8:34 pm  Show Profile   Bookmark this reply Add Yass to your friends list
Wow! I certainly learned something new today.

I believe Gormang handled the situation well. He came to the forum and asked what it was that he should do in an adverse situation. That is what the forum is all about isn't it? Education.

In my opinion, we have all now learned that buying from ebay is fraught with dangers, both from the honest and dishonest sellers. If you are unaware of the unpublished protocols you stand to be blacklisted by the honest. If you don't know how to handle the dishonest, you lose your money, and perhaps interest in continuing with this hobby.

It was interesting that on the one hand we have Susanlynn9 advising that it is "safer to open the dispute now rather than wait", bobby131313 agreeing with SuperDave that being blacklisted by the honest wouldn't be a harsh call, and lastly Metalman suggesting that you can "also do a charge back on your credit card as well as the pay pal dispute".

I wasn't aware that a Paypal dispute stays on a sellers record. Do they keep that record and use it against you in future disputes, even if the previous disputes were settled amicably? How long do they keep them for? Are those records publicly available?

How long should one wait before contacting the credit card company of a potential mistake? Is there a time limit here?
Valued Member
United States
182 Posts
 Posted 04/09/2007  8:57 pm  Show Profile   Bookmark this reply Add gormang to your friends list
Yes, quite an education lession.
As with everything in life there are at least two sides.
At this point, it really doesn't matter how I have handle the situation.
What is done is done.
If there are some of you out there who want to blacklist me, that is fine with me, I understand their decision.

I have now heard from the seller, who not surprising has been taken aback about the paypal dispute. (live and learn)
He denys switching out the coins himself. (not surprising, but he also could have bought them unknowing that they were
switched). And he is researching where he may have obtained the set in question.

I would also like to know more details about paypal disputes, from all I could gather from the web site FAQs
it was just a way to log communications and help settle a dispute.
If a resolution is attained it it closed, and if not I could escalate it to a claim in which paypal would now get involved
and investigate.

I have not initiate a charge back, nor even looked into it yet. And I don't know if there is a time limit.
My guess would be 30-60 days from statement date or maybe only until you pay the bill?
This would seem to be a very very very last resort to have the credit card company investigate.
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United States
23522 Posts
 Posted 04/09/2007  9:06 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list
For the record, gormang, Paypal is only a quasi-banking institution, only loosely governed by financial law. They have a long record of arbitrary actions against both buyers and sellers - freezing accounts (which is death to an ebay seller), making dispute arbitrations which do not agree with the facts presented, and the like. If they find against the seller, in your favor, and he doesn't have the cash in his Paypal account, they will extract the money from his bank account and give it to you.

And he will have no legal recourse, whether he needed that money to pay his rent or not.

Having said that, the system tends to be biased towards the seller, especially now that ebay owns Paypal. Your case is strong, though, especially since the seller doesn't seem to be disputing it (which says volumes about him).
Valued Member
United States
182 Posts
 Posted 04/11/2007  3:44 pm  Show Profile   Bookmark this reply Add gormang to your friends list
Here's an update, in case anyone in interested.
He says he is willing to try and find an equitable solution.
I asked for a full refund, but he says under the circumstances he can't agree to that.
He will try to be fair, but needs my help.
He couldn't trace back the set in question to find where/when he had made the purchase.
His offer is a $100 and he believes that to be a fair offer.

I however, only feel that it is a fair offer for him and not for me.
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United States
23522 Posts
 Posted 04/11/2007  4:04 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list
Here's the rough-average going rates on ebay, per year, as near as I can tell:

1999 - $325
2000 - $33
2001 - $150
2002 - $54
2003 - $30
2004 - $30
2005 - $30
1999 Clad: $55

The silver issues add up to $652, so the 1999 set is almost exactly half the total. Half your winning bid is $300, minus the $55 value of the clad set you got is $245, and that is the compensation I would feel is appropriate if I were in your shoes.

From another angle, at the going rate you'd get $382 for what you paid $600 for, so you're out $218.

Either way, $100 simply does not cut it.
Pillar of the Community
United States
819 Posts
 Posted 04/11/2007  4:12 pm  Show Profile   Bookmark this reply Add basicbob101 to your friends list
I agree with SuperDave above, his math makes sense to me and I think anything less would be less than honorable. Keep in mind that the first offer is usually that, a first offer and he is probably suited to do much more, just trying to get off light if possible.
Pillar of the Community
United States
4870 Posts
 Posted 04/11/2007  4:16 pm  Show Profile   Bookmark this reply Add TheForce to your friends list
Can't a chargeback be done and send the coins back to the seller COD?
Valued Member
United States
182 Posts
 Posted 04/11/2007  4:25 pm  Show Profile   Bookmark this reply Add gormang to your friends list
I came to about the same calculations, and I said I wanted $300 and I would send back the 1999 set to him
as it is no value to me.

I don't want to look into a chargeback unless absolutely necessary
Valued Member
United States
182 Posts
 Posted 04/11/2007  5:00 pm  Show Profile   Bookmark this reply Add gormang to your friends list
He has agreed to refund me $300 and I will send the 1999 set back to him.

Now just to protect myself, what do I need to make sure of.
When I send I will insure with delivery confirmation...Is there any thing else.

Pillar of the Community
United States
4870 Posts
 Posted 04/11/2007  5:12 pm  Show Profile   Bookmark this reply Add TheForce to your friends list
You could send it with signature confirmation. They will have to sign for it.
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United States
23522 Posts
 Posted 04/11/2007  6:56 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list
quote:
You could send it with signature confirmation. They will have to sign for it.


Absolutely worth the extra expense, in this case. Give him no room to wiggle out from under it. Delivery Confirmation cannot guarantee that the true owner of the mail ever receives it, only being good up to the recipient's mailbox.
Pillar of the Community
United States
1703 Posts
 Posted 04/11/2007  7:28 pm  Show Profile   Bookmark this reply Add TLS5933 to your friends list
Go with Signature Conformation.I know paypal will not back delivery conformation as he could say he never received them and your still out but if you have a signature then you have something to stand on in a dispute.In fact if it were me I would go with Certified Mail with return receipt.Your talking about a fair amount of money your dealing with.
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