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Feedback Question - What Would You Do?

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Author Previous TopicReplies: 18 / Views: 3,815Next Topic Page 2 of 2
Pillar of the Community
United Kingdom
1351 Posts
 Posted 09/20/2014  3:26 pm  Show Profile   Bookmark this reply Add peter1234 to your friends list
Ok loose in an envelope is not good.
But if the postage is stated when you made your bid you are being petty.
Don't forget to get the coin to you it takes time and fuel to get it to you.
If you don't like the postage don't bid.
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United States
1949 Posts
 Posted 09/20/2014  4:07 pm  Show Profile   Bookmark this reply Add jdmern to your friends list
I could not even begin to number the times I've received coins loose in an envelope, taped directly onto paper, and anything else you can imagine... As long as the coins aren't damaged (even if it is by some miracle) I wouldn't worry too much...
Rest in Peace
United States
7075 Posts
 Posted 09/20/2014  7:40 pm  Show Profile   Bookmark this reply Add Buddy to your friends list
I agree with SsuperDdave. Just state that the coin was shipped loose in the envelope. It is a clear, simple statement about the shipping.

The thing that I find curious is that the coin came with the note that had the shipping instructions, as though the dealer does not actually package and ship the ooins. S/he may not be aware of how badly the coin was treated. Then again, maybe s/he doesn't care.

Anyway, I think you should let buyers know that their purchases will not be properly packaged.
Pillar of the Community
United States
1080 Posts
 Posted 09/21/2014  01:50 am  Show Profile   Bookmark this reply Add specksynder to your friends list
no more than 3 stars. that's not reasonable charges and packing was substandard. 70 cents postage, 5 cents envelope. even gas to drive to the post office is less than a buck. not cool.
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United States
7375 Posts
 Posted 09/21/2014  02:58 am  Show Profile   Bookmark this reply Add edweather to your friends list
If you paid 2.32 shipping, I would expect a tracking number. Plus, poor packaging has to be identified.
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United States
9792 Posts
 Posted 09/21/2014  05:42 am  Show Profile   Bookmark this reply Add westcoin to your friends list
Last time I got a loose coin in an envelope, I should have just returned it, it was from a dealer, a Capped Bust Half for around $40.00 the coin was dented, I'm betting either already was that way or the USPS did a number with the sorting machine. I complained, and was blacklisted as I recall. The auction was no returns. I should have pressed the issue, but I ended up keeping the coin. Wish I could go back now and fight the return with ebay and Paypal like I should have done originally.

I say either return it, if the coin was over $20.00 or just give them neutral/negative feedback with an explanation.
"Buy the Book Before You Buy the Coin" - Aaron R. Feldman - "And read it" - Me 2013!
ANA Life Member #3288 in good standing since 1981, ANS, Early American Coppers Member (EAC), Colonial Coin Collectors Club member (C4), Conder Token Collector Club member (CTCC), Civil War Token Society (CWTS) member, Liberty Seated Collectors Club (LSCC) & Numismatic Bibliomania Society member (NBS), USMex, Member in good standing, 2¢ variety collector.

See my want page: http://goccf.com/t/140440
Pillar of the Community
Australia
7096 Posts
 Posted 09/21/2014  06:08 am  Show Profile   Bookmark this reply Add trout1105 to your friends list

Quote:
Is that being petty?

I think so, As long as the coin you received was OK Just let it slide and don't leave any feedback at all.
Not as if we are talking about a 10k coin here
If you are not happy just don't use this seller again, Quite simple really
Rest in Peace
United States
10625 Posts
 Posted 09/21/2014  09:09 am  Show Profile   Bookmark this reply Add dave700x to your friends list
I've received coins loose in a common envelope before and even had two Mercury dimes disappear before I received the envelope as it was not even sealed completely. Sellers that conduct business with this type of shipping should not be selling coins. They should be selling letters.

I would just ding his shipping and handling rating in this case.
Edited by dave700x
09/21/2014 09:17 am
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United States
4593 Posts
 Posted 09/21/2014  4:00 pm  Show Profile   Bookmark this reply Add BStrauss3 to your friends list
I think the seller needs to be clearly told that shipping lose in an envelope is unacceptable. But the shipping item is the price and you knew that ahead of time.

So I would give him neutral feedback, maybe 4 stars not 5 on the shipping and comment in the comments.

To ship coin unprotected in envelope unacceptable regardless of what I paid!
123456789.123456789.123456789.123456789.123456789.123456789.123456789.123456789.

And that fits in the 80 chars.
-----Burton
50+ year / Life / Emeritus ANA member (joined 12/1/1973)
Life member: Numismatics International, CONECA
Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club
Owned by three cats and a wife of 40+ years (joined 1983)

Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/
Pillar of the Community
United States
9792 Posts
 Posted 09/23/2014  12:49 am  Show Profile   Bookmark this reply Add westcoin to your friends list

Quote:
Sellers that conduct business with this type of shipping should not be selling coins. They should be selling letters.


Yep the letter "F" for FAIL!
"Buy the Book Before You Buy the Coin" - Aaron R. Feldman - "And read it" - Me 2013!
ANA Life Member #3288 in good standing since 1981, ANS, Early American Coppers Member (EAC), Colonial Coin Collectors Club member (C4), Conder Token Collector Club member (CTCC), Civil War Token Society (CWTS) member, Liberty Seated Collectors Club (LSCC) & Numismatic Bibliomania Society member (NBS), USMex, Member in good standing, 2¢ variety collector.

See my want page: http://goccf.com/t/140440
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United States
3098 Posts
 Posted 09/23/2014  7:45 pm  Show Profile   Bookmark this reply Add Paul Bulgerin to your friends list
I've decided that when I leave feedback I'll skip the shipping category. I am going to write the seller about better ways to package his coins and the dangers of shipping a bigger coin like he did.

Thanks for all the responses.
Paul Bulgerin
Pillar of the Community
Canada
1751 Posts
 Posted 09/23/2014  8:08 pm  Show Profile   Bookmark this reply Add pocket change 50 to your friends list
Paul I think your plan is good. When I get a coin with bad packaging, I send a private message to the seller, outlining the problem, and how to better pack coins for shipping. Most times I'm greeted with a positive response. Remember sellers pays 13% commission in PP & ebay fees. I agree a loose coin is not a good practice. If the coin wasn't harmed, why harm the persons business, educate them instead. I also agree you saw the shipping fee up front. In Canada it costs .85 - $1.00 to send an envelop. It depends if you buy a single stamp or a booklet. Plus there's no tracking either.
I get amazed at US sellers charging $8-$10 to ship a 1 Oz bullion coin. When 3 Oz can be sent for $2 for first class international. Now I feel that's high shipping, and I take that into consideration when placing a bid.
Valued Member
Canada
65 Posts
 Posted 09/23/2014  8:58 pm  Show Profile   Bookmark this reply Add Marek101 to your friends list
To me it sounds like the guy is not a true coin collector and so would not think of carefully packing the coin. I once received a coin in a small envelope that was torn by the PO sorting machine and the coin loosely wrapped in plastic and taped to the inside of the envelope. Anybody could have just poked their fingers in and take the coin. I wrote the guy a note about it and he thanked me. He said he did not know as he was not a coin collector. Decided not to leave any feedback.
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United States
3098 Posts
 Posted 09/26/2014  11:48 pm  Show Profile   Bookmark this reply Add Paul Bulgerin to your friends list
Here's what I wrote to the seller.

Thank you for the coin. I have left positive feedback for you.

I did want to make a comment about the packaging. I received the coin loose in the envelope with just a sheet of folded notebook paper. It would have been easy for a large coin like this to have slid around, damaged the envelope and fallen out. I've had that happen with other sellers who just put coins in envelopes. I would encourage you to put coins in some sort of cardboard holder and tape that holder to the paper so they don't run the risk of being lost.
Paul Bulgerin
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United States
3098 Posts
 Posted 09/27/2014  1:28 pm  Show Profile   Bookmark this reply Add Paul Bulgerin to your friends list
I heard back from the seller. Here's what she said:

"I agree. I asked my husband to mail it for me and he was supposed to buy a padded shipping envelope but he couldn't find what I was speaking of. Sorry glad you like the coin."

I think this all worked out for the best. Thanks again for all the advice that was shared.
Paul Bulgerin
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