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Having worked for Canada Post many many years , I will tell you how this happens. The letter jammed the sortation machine [ LSM] and really peeved the Postal machine tech who had to dig the coin out of the unit. Probably had to use pliers and totally messed up the coin that went into the garbage. Remember these guys are technicians and not numismatists. Down time about 20 minutes a part replacementand an upset supervisor. Happens all the time.

I once received a coin packaged like that. Thankfully, it survived the trip. They just threw the coin in an envelope and sent it.

New sellers especially if they aren't that experienced with coins seem to generally ship one of two ways. The first would be like what happened here. The other would be that they over package everything and pay way more in shipping than they should. Most just generally don't know any better. I agree with not ruining their account and sending them a message with advice on how to ship in the future. As long as they don't give some rude combative response I would just not leave feedback

As a seller I had a coin lost in the US. I then fully refunded the buyer. She left a negative feedback anyways. Accused me of not sending the coin.

I considered that action, and that person - pure evil.

Not only did I eat the financial loss, she damaged my account on top of it. I dont send to the US anymore unless buyer pays for $25 tracking.

If financially compensated, dont be the evil person by leaving a negative feedback. It's very bad karma.

I agree. If the seller made you whole then they deserve to be commended for it.

Can I ask what is the preferred way to ship a coin gidjit?
I haven't shipped one yet but maybe in the future.

I've been sending ebay coins for 18 years. Most of what I send are single coins of lower value so I don't want to charge the buyer for tracking costs. I tried to find the easiest, cheapest way to wrap them and have come up with this.
First, buy a stapler like the one shown. It can easily staple a 2x2 to a piece of cardboard, unlike most small elcheapos. It also has just the right jaw length to use on the next step.



Secondly, buy dollar store envelopes 4 1/2 x 6 1/2 for 1-3 coins, business size for 5-8 coins - cost is 1 or 2 cents each.
Third, cut cardboard into strips slightly narrower than the height of the envelope, and at least two inches longer. Use flat cardboard like cereal boxes, not corrugated.



Fourth, fold the long end over the coin. If it's in a 2x2, just put a staple in the middle (like in the photo) to hold it in place - the stapler just goes past the 2x2 and goes through the top and bottom of the cardboard. Crush the exposed staple end with the top side of the stapler. If it's a loose coin, use 3 staples, one in the middle and one on each side. Crush all staple ends.



Put it in the envelope with the fold towards the back of the envelope. If you are wrapping more than one coin, you can cut a piece twice the length of the envelope, or 2 separate pieces, and staple coins between them (3 2x2's can go in one envelope and stay flat).

Never heard any of my customers having a problem with the packing and I get many feedbacks mentioning the secure packing (you can check - tigert on ebay).

@terry - I would just add to wrap a strip of packing tape around the envelope length and width to reinforce it if it gets damp or snagged or the flap doesn't stick properly.