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2021 Morgans Defects/Damage Found

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Valued Member
United States
74 Posts
 Posted 10/27/2021  7:00 pm Show Profile   Bookmark this topic Add jaberwoke to your friends list Get a Link to this Message
Received my S and D Morgan's today. 3 each. All were fine except this one.

Yes, I know the image is blurry but I have to use my scanner for coin photos and the thickness of the capsule puts it out of focus but I wasn't going to open the capsule. I think you can see the marks on the coin to get an idea of the issues:

Scuffed field in front of her mouth
Scratches under her eye and on her cheeck
A small round hole where you see that black spot

Tried to start a return but got a message "not available, call customer service". Won't go into that but couldn't get through tonight so try again I guess.

So, if you bought multiples, check them all (not that you wouldn't) as they want a return filed within 7 days... if you can get through to them.

Oh, how I wish it could have been a double die or something ; - )


Edited by jaberwoke
10/27/2021 7:11 pm
Valued Member
United States
277 Posts
 Posted 10/27/2021  7:15 pm  Show Profile   Bookmark this reply Add livingwater to your friends list Get a Link to this Reply
Darn that sucks. A few others have damage on their's also. Mint presses strike these at who knows how many per minute and robots package them. Quality control seems hit and miss. Mint policy is to refund not replace. So if you send it back you won't get another. You have to decide if it's worth keeping. Since these were sellouts I'd think you could still make some profit if you sold it as is, honestly telling buyers it has issues.
Edited by livingwater
10/27/2021 7:22 pm
Valued Member
United States
74 Posts
 Posted 10/27/2021  7:24 pm  Show Profile   Bookmark this reply Add jaberwoke to your friends list Get a Link to this Reply
I appreciate the response but I have 3 more coming from a friend. Rather have a refund than take a loss trying to resell a defective coin I don't want. You want it?

"Rare Defective 2021 D Morgan silver dollar" "One of a kind (?) defects"

Just joking. It's not an acceptable product.
Valued Member
United States
277 Posts
 Posted 10/27/2021  7:44 pm  Show Profile   Bookmark this reply Add livingwater to your friends list Get a Link to this Reply
Local coin store might buy it from you. I assume the US Mint resells returns to someone else if they are not badly damaged.
Edited by livingwater
10/27/2021 7:55 pm
Valued Member
United States
74 Posts
 Posted 10/27/2021  8:26 pm  Show Profile   Bookmark this reply Add jaberwoke to your friends list Get a Link to this Reply
So I sit here and I says to myself: Why Not!

Opened the capsule and here's the best of four scans showing the issues with this coin.

Oh... looks like Machine Doubling on the date! Or a double die!!?

Oh... what do I do? Return it or just... "Suck it up"!





Pillar of the Community
United States
1123 Posts
 Posted 10/27/2021  8:43 pm  Show Profile   Bookmark this reply Add machine20 to your friends list Get a Link to this Reply
junk
Valued Member
United States
74 Posts
 Posted 10/27/2021  8:47 pm  Show Profile   Bookmark this reply Add jaberwoke to your friends list Get a Link to this Reply
Yup
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United States
62940 Posts
 Posted 10/27/2021  8:48 pm  Show Profile   Bookmark this reply Add Coinfrog to your friends list Get a Link to this Reply
How disappointing.
Valued Member
United States
74 Posts
 Posted 10/27/2021  8:59 pm  Show Profile   Bookmark this reply Add jaberwoke to your friends list Get a Link to this Reply
Such irony to this. I've been looking at other complaints.

That one of the most artistically attractive coins created by and for our country should receive such shoddy anniversary replicas.

I know many received are excellent replicas but why, when shipping, couldn't there be a more reasonable quality control?

Oh... that's right. Covid, stimulus money, a change in attitude regarding what some of us know as a "work ethic".

Nuff said.
Edited by jaberwoke
10/27/2021 9:04 pm
Pillar of the Community
United States
1123 Posts
 Posted 10/27/2021  9:05 pm  Show Profile   Bookmark this reply Add machine20 to your friends list Get a Link to this Reply
At least fared better than this guy

X1Ybya65kXs
New Member
United States
26 Posts
 Posted 10/27/2021  9:07 pm  Show Profile   Bookmark this reply Add 24KTXDarling to your friends list Get a Link to this Reply
QA is non-existent now.

The coins are randomly put in.
The caps were loose.
The coin holding position seems to be irrelevant.
Sometimes the box is flipped vertically.

I felt a disgruntled employee energy upon touching my boxes. It feels like the employees don't care. Everyone wraps it, slaps it in, tosses the box, however they want.

The morale at the US Mint appears to be lacking. I can only imagine what the fullfillment "environment" looks like.
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United States
884 Posts
 Posted 10/27/2021  9:21 pm  Show Profile   Bookmark this reply Add mrwhatisit to your friends list Get a Link to this Reply
I would think of it as not very disappointing at all, why not make a whole new thread of new vams for these, send these to vamworld.com to see if there should be new VAM varieties made...
Valued Member
United States
74 Posts
 Posted 10/27/2021  9:26 pm  Show Profile   Bookmark this reply Add jaberwoke to your friends list Get a Link to this Reply
Makes me wonder... All the pre-orders promising MS70 examples. Hope eBay is ready for a few pre-order refunds.

Lots of disappointments for those paying for thirty party grading, eh?
Edited by jaberwoke
10/27/2021 9:30 pm
New Member
United States
26 Posts
 Posted 10/27/2021  10:17 pm  Show Profile   Bookmark this reply Add 24KTXDarling to your friends list Get a Link to this Reply
@jaberwoke
Quote:
Makes me wonder... All the pre-orders promising MS70 examples. Hope eBay is ready for a few pre-order refunds.


It makes me jealous of their flex tbh. Take this seller for example. If I had access to all those MS70 to resell as a complete set I would be rich. We were limited to 3 a piece yet they have endless sets of 6.







Edited by 24KTXDarling
10/27/2021 10:20 pm
Valued Member
United States
195 Posts
 Posted 10/27/2021  10:39 pm  Show Profile   Bookmark this reply Add EDM to your friends list Get a Link to this Reply
Now we know who got most of the coins rather than the honest "limit of 3" buyers.

I've only received my 3 San Francisco coins. Each appear to be flawless with no fibers inside the airtite. Packaging unremarkable. Three coins in their black boxes with no packing material or wrap appeared to be sufficient. I've received emails that my remaining coins have all been shipped this week.

Do you suppose the Mint kept back 10,000 of each in reserve in order to replace damaged or missing coins? (sark)
Edited by EDM
10/27/2021 10:49 pm
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United States
4999 Posts
 Posted 10/27/2021  11:18 pm  Show Profile   Bookmark this reply Add Greasy Fingers to your friends list Get a Link to this Reply


"QA is non-existent now.

I felt a disgruntled employee energy upon touching my boxes. It feels like the employees don't care. Everyone wraps it, slaps it in, tosses the box, however they want.

The morale at the US Mint appears to be lacking. I can only imagine what the fullfillment "environment" looks like"

But now we have a person with a HR background in charge of the Mint......
I'm by no means a pro and will never claim to be...just my 2 cents
A smile costs nothing to give or receive....GF
If it's not hockey, it's not a sport
Edited by Greasy Fingers
10/28/2021 12:39 am
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