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 Replies: 59 / Views: 5,043 |
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Pillar of the Community
United States
1915 Posts |
I leave feedback once I have packaged their item and printed out shipping label. The only obligation a buyer has is making a prompt payment. Beyond that, nothing else matters. It is ultimately up to the buyer to leave you feedback. Their choice, not yours.
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Pillar of the Community
United States
2335 Posts |
Quote:
The only obligation a buyer has is making a prompt payment. Well, that and NOT doing any of the following: 1) claim the item never got there 2) swapping my item for a broken one & returning it 3) not looking at the pictures/description & returning the item based on something that's clearly evident in the listing 4) give me a negative due to slow shipping even though USPS tracking shows I shipped the day the auction ended Those are just a few things buyers can/will do. I'm sure anyone that sells will have others. |
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Pillar of the Community
Canada
3167 Posts |
Yes, but since as a seller you are only able to leave positive feedback, why not just give it to all after payment? For the amount of times buyers try to scam you, it won't hurt. It's not like not leaving feedback will give the buyer incentive to be truthful.
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Pillar of the Community
United States
1915 Posts |
Quote:
Well, that and NOT doing any of the following:
1) claim the item never got there
2) swapping my item for a broken one & returning it
3) not looking at the pictures/description & returning the item based on something that's clearly evident in the listing
4) give me a negative due to slow shipping even though USPS tracking shows I shipped the day the auction ended
Those are just a few things buyers can/will do. I'm sure anyone that sells will have others. With the way you feel, why don't you just stay away from ebay. Heck that will just leave more buyers for me. You are going to have scammers and manipulators EVERYWHERE. Heck even at coin shows me and fellow dealers get coins stolen every show. For me ebay provides an awesome experience. Where else can I put items up for sale that can be viewed by MILLIONS and only cost me a very small percentage? |
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Pillar of the Community
United States
2335 Posts |
Quote:With the way you feel, why don't you just stay away from ebay. Heck that will just leave more buyers for me. You are going to have scammers and manipulators EVERYWHERE. Heck even at coin shows me and fellow dealers get coins stolen every show. For me ebay provides an awesome experience. Where else can I put items up for sale that can be viewed by MILLIONS and only cost me a very small percentage? I don't have any problem with ebay & in no way did any of my posts indicate that I do. I simply disagree with your(& others) belief that buyers should receive feedback upon payment. Your post, in which you make an assumption & jump to a conclusion, illustrates exactly why I feel that way. Edited by trdhrdr007
06/05/2013 2:37 pm
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Valued Member
Canada
316 Posts |
I don't sell so can't answer there but as a buyer, I leave feedback as soon as I get it and inspect it. 99% of the time it was ok so left feedback. One time, I received the wrong item, contacted the seller, worked things out and then left full positive feedback.
Edited by kenney
06/05/2013 2:53 pm
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Pillar of the Community
United States
1915 Posts |
Quote:I don't have any problem with ebay & in no way did any of my posts indicate that I do. I simply disagree with your(& others) belief that buyers should receive feedback upon payment. Your post, in which you make an assumption & jump to a conclusion, illustrates exactly why I feel that way. My comment was that prompt payment is the ONLY obligation a buyer has. None of the things you list is an obligation, therefore confrontational. |
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Pillar of the Community
United States
2335 Posts |
Quote:
My comment was that prompt payment is the ONLY obligation a buyer has. None of the things you list is an obligation, therefore confrontational. Interesting. I choose to believe that the buyer is obliged to perform in an honest manner throughout the ENTIRE transaction, which is not over until the item is received & the customer is satisfied. If you choose to believe that once the buyer has paid they are no longer under any obligation feel free. |
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Pillar of the Community
United States
1915 Posts |
It is not only what I believe, it is also what ebay believes. Otherwise you would be able to leave negative feedback for buyers. |
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Pillar of the Community
Canada
3167 Posts |
Quote:
the buyer is obliged to perform in an honest manner Chances are you won't know if they are or are not honest, and if you do the majority of the time ebay will side with the buyer. |
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Pillar of the Community
United States
2335 Posts |
The following quotes come directly from ebay under "Buying Practices Policy" as NOT ALLOWED. I choose to believe the first 3 items in the list are particularly significant as to what is and/or isn't an obligation of the buyer, but you can draw your own conclusions. Quote:
Claiming an item hasn't been received before the estimated delivery date has passed
Claiming an item hasn't been received when it has arrived
Claiming an item is significantly not as described when the item condition is consistent with the description in the listing
Opening a case when you have already received a refund from the seller or reimbursement from your payment provider
Opening a case against a seller to retaliate following previous disputes
Opening a case against a seller when you haven't paid for an item
Threatening to open a case against a seller in order to get a discount or additional goods and services, when the item arrived in the described condition
A pattern of excessively opening buyer protection cases Edited by trdhrdr007
06/06/2013 08:46 am
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Pillar of the Community
Canada
3167 Posts |
But the thing is, if they do do those things, then the worst you can do to them is not leave feedback at all! Chances are they already have a bit of feedback, so not leaving feedback won't do anything to warn sellers.
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Pillar of the Community
United States
2335 Posts |
That's true. I preferred the old system where negatives could be left for buyers. My policy of not leaving feedback until I am sure the buyer is satisfied is my response to the new system. It's probably pointless in the end, but it goes against the grain to reward someone with positive feedback upon payment only to find out later that I got burned.
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Valued Member
United States
289 Posts |
I have not sold anything on the bay. When I buy and it arrives, I inspect the coin then will leave feedback that same day. I usually don't just say "thank you" either, I want to add something pertaining to what I purchased and also leave a "review" if I've had great service. Since so much is put on feedback I feel like that is my responsibility to the seller.
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Pillar of the Community
United States
1915 Posts |
Quote:
That's true. I preferred the old system where negatives could be left for buyers. My policy of not leaving feedback until I am sure the buyer is satisfied is my response to the new system. It's probably pointless in the end, but it goes against the grain to reward someone with positive feedback upon payment only to find out later that I got burned. Have you ever even worked in a retail environment? Owned your own retail business? When a customer buys an item and pays for it, as they leave, what do you say? If you want them to come back, you tell them something like, "Thank you, please come again." You have no idea if that customer will be satisfied with their purchase after they get home. With your line of thinking, you would tell them nothing as they left, opting instead to thank them later. I can tell you that in the real world, later would never come. That customer would leave thinking you were a jerk, and there are plenty of other places they could go that will appreciate their business. |
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Replies: 59 / Views: 5,043 |
First Page
Posted 06/05/2013 08:04 am
