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 Replies: 19 / Views: 2,256 |
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Pillar of the Community
 United States
1551 Posts |
Has anyone ever sold a coin on E Bay in a PCGS slab in MS-62... Had the buyer bust it out... and sent it in for grading "RAW". Then have it come back "AU-55" ...And Best of all Almost 90 days later Demand you take the coin back or Refund the value in this case he said 250.00 to 275.00 plus his grading fees?  He said the reason for the time on this was due to his Stacks Rep sent in on the slow boat!  After an about an hour on the phone I said I would refund 100.00. But then I did a little research "no way could what he said happen ...Happen" Anyway I venting!  I always thought I was "a reasonable guy" but this buyer is now going to file a complaint. As a Seller am I wrong? If you where the buyer "would you think the seller was out of line for not refunding you" Keep in mind the coin is no longer in the PCGS slab you bought the coin in" |
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Bedrock of the Community
United States
12437 Posts |
The buyer deserves nothing other than a smack upside the head  Breaking a coin out of a slab voids a return in all cases except for an altered or counterfeit coin. The buyer gambled and was most likely trying to get an upgrade to 63, they lost their shirt and now want you to pay for their own stupidity  Edit: thanks for correcting my flub Fuzzy  Edited by biokemist6
08/02/2013 01:01 am
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Moderator
 United States
14463 Posts |
biokemist6, did you mean to say buyer |
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Bedrock of the Community
13014 Posts |
Ive never had that happen to me thankfully. You actually went WAY above and beyond what most people would or should do. Once you crack a coin out its no longer what was sold to someone. They could have damaged the coin during the crack out or while it was raw as well as the fact it costs you a considerable fee to have it reslabbed. I dont know of anywhere that lets you crack coins out and return them for the slabbed price. Generally you have to resell it back raw and take a large hit on the value from the dealer buy prices. Personally I think one of two things are happening here. Either they thought they had an upgrade and are trying to have you eat the cost for their attempt to crack it out and get a higher grade, or theyre trying to return a similar looking cheaper coin getting your coin at a heavily discounted price. I would report the buyer for abusing the buyer protection, block them, and get in touch with ebay. Its really as simple as you sold them a PCGS coin with a specific certification number and thats not what theyre trying to return. I dont see any possible way they could win that. I would also add something to your other slabbed listings that if someone cracks a coin out or tries too the sale is final. Edited by basebal21
08/02/2013 02:24 am
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Pillar of the Community
United States
899 Posts |
I would have laughed at them. 1st off you sold them a graded coin in a slab and now he wants you to pay him for a "coin" of lesser quality or he will file a complaint?
I as a buyer would have the option to do what I wanted with the coin after I owned it - and the key there is once he received the coin - he owned it in an already slabbed certified state. He decided at that point to bust it out and send it in - hoping for a better grade. That is completely on him and there is nothing in that you are responsible for - your slabbed coin is gone - he is on his own.
I would not offer him a penny and would take the hit if you have to. He has no business asking you to fund his folly. If he isn't sending you a MS62 coin in a PCGS holder - you have no reason even bothering with him.
Edited by Doug58s
08/02/2013 07:39 am
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Valued Member
United States
362 Posts |
Send him a pipe bomb. You'd be doing humanity a favor, you know survival of the fittest. Nah, on second thought don't do that with any luck he'll eat it and hopefully choke.
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Moderator
United States
23522 Posts |
ebay is going to laugh in this guy's face.
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Pillar of the Community
United States
2797 Posts |
If this buyer's story is true, he/she is a gambler and an idiot. I always designate a minimum grade on orders and do not crack-out. The PCGS handlers mask the slab grade when it goes through so the grader is not influenced by it. This bozo deserves nothing from you Russ except contempt. If he files a complaint, ebay should rule in your favor and even eliminate any neg feedback if given. And you'll need to share the Userid of the buyer so we all can avoid this gem. |
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Pillar of the Community
 United States
1551 Posts |
I just got this this morning. Ohh and the story is really true! Quote:Please do not email me anymore. Do not contact me by phone. I will not pursue any other means. I will take this loss on my own. You can use this email for ebay protection and paypal. Here is my last response to his requestQuote:
Pre our Most recent phone call. I will Paypal 100.00 as good will as long as your Stacks representive provides me with a E-mail conformation that this coin was sent for Re-holder service at PCGS. Every submission to PCGS gets a notice that a coin is in the "Q". Stacks, Heritage both get big grading discounts from PCGS and Re-holder service is only 12.00 plus the form fee and return shipping. Had PCGS decide to "Not Reholder the coin" it would of been sent back "as it was sent"
I have in the past taken coins back outside of 14 days. In this case it really smells, for both of us. The person that you trust at Stack's sent this coin in the wrong way and now states he thinks its an AU coin. If this is the case and I trust it is, "why would this trusted guy" not look at the coin and send it in with a MINIMUM Grade Note. The second to the last colum on PCGS submission forms states "Minimum Grade"
On PCGS's own website they state the owner of a PCGS coin can send in any coin for re-holder. So the Info from your Stacks agent about "only I can do it" send it in as a damaged holder from your "trusted guy at Stacks is BS"
Doug I do not know you, and you do not know me. Have your Stacks Rep call me at xxx-xxx-xxxx. The more I think about this and read PCGS guildlines the more I get mad. You are not happy, "with me", and from what I can see you should be mad at Stacks.
I sold a coin in a top cracked Slab that was never messed with, and someone broke it out of that holder. Now a coin that did not sell for full value due to the damaged holder, is in a differant holder and no longer even has its cert number tag AND its now 10 weeks later I am asked to take back a coin in a differant slab and when I say "NO" I am the bad guy.
Please have Stacks call me. I will only honor your 100.00 request after I have the history on the submission to PCGS on this coin is provided.
- collectorscorner-coins
Edited by twohawks
08/02/2013 09:38 am
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Pillar of the Community
United States
4212 Posts |
Wom, unfortuneate. I dont think you'll have a problem w/the bay. I'm sure they've seen a few of these cases. Good luck!
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Bedrock of the Community
United States
17884 Posts |
If they had sent it in for reholder in the original PCGS holder the number would not change. If it has a different number now it was either cracked out or sent in for regrading. If it was sent for regrading then PCGS has already paid him the difference in value between the MS-62 grade and the AU-55 grade. If it was submitted raw then he is out of luck. The only way I would refund is if he sends it back in a PCGS slab with the same grade that was on it when he received it. Or I would take it back with the refund of the value of an AU-55.
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Pillar of the Community
United States
899 Posts |
Well the story changes a little since your post indicates the slab had issues - but that is actually just a minor change in this case. Once he owned the coin - what he did with it is his issue. The large drop in TPG grading is kind of strange if you ask me... |
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Valued Member
United States
331 Posts |
WOW. The guy was wanting to get a payoff and rolled the dice. He lost its all on the buyer. Like most of the others have said. You have done all you should have todo.
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Bedrock of the Community
13014 Posts |
Quote:
Well the story changes a little since your post indicates the slab had issues - but that is actually just a minor change in this case. Im not sure thats even a minor change, they have an option where you can just get it reslabbed without them reviewing the grade. He still chose to have the coin regarded instead of just reslabbed and like condor mentioned if it was in the slab they paid him for the down grade otherwise he cracked it or sent a different coin. The more I think about it the more I think hes probably trying to use a coin that that looks similar. A place like Stacks gets special treatment from PCGS in terms of turn around time, they arent going to let their orders sit for 2 months like what seems to be being implied by the buyer. The only thing that they even approaches those turnaround time currently from PCGS is the modern world coins sent at the cheapest level, all the US coins had a faster than usual turn around time up until a week or two ago |
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Pillar of the Community
United States
1551 Posts |
I bought the coins while sitting at the CCF Table on my last day at FUN, Susan was there . I was really swapped and I had a buddy submit them using his acct, cause I was busy. Last winter PCGS was running 48 Business Days. When he got them finally back he sent me my coins in the group (2) of the 8 coins had damaged holder from the post office. I bought them on a fairly "thin margin" just to flip them. I only really wished to have 1 coin the customer had and it was a :take all type deal" and once I got them back I made a "decision"! I would have to pay 8.00 sub form fee, 12.00 x 2 re holder fee and 26.95 return shipping and the shipping cost to send them at 15 bucks or so. Or sell in knowing it would bring a bit less, but when I subtracted the costs it was so close I just cashed out of the coins. Anyway the holder had 4 FULLY CLOSED sides that where never pulled apart when I sent it out. PCGS would of reholdered the coin. I even have a Ins claim form filed with the Post office. As the coin was not "DAMAGED" ITS BEEN DENIED. The 72 Days later was just a surprise.  |
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Pillar of the Community
United States
3253 Posts |
The more I see of people, the more I prefer the company of cats.
Sorry for your experience.
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Replies: 19 / Views: 2,256 |
Posted 08/02/2013 12:50 am
