Short story. I listed a Nintendo Wii for auction. I checked the auction with 4 hours remaining, no problems. I left for the night and checked my
ebay the next day. Here was the message: "Dear paratrooper_sean, The results of the following listing(s) have been cancelled due to bidding activity that took place without the account owner's authorization:..." etc.
A couple days later I receive an email NOT an
ebay message, very elaborate with the
ebay logo (below). It seems apparent someone was trying to get me to ship the product without payment.
The whole Email:
Dear
ebay User,
We are pleased to inform you that
ebay account : makou23 been reactivated and all the member's transactions with you have been found normal. We did not find any action prohibitive nor fraudulent. You can go ahead and ship the item immediately due to paypal new policy. If you do not ship, you will incur a negative feedback and the payment will be recalled. We also will not allow you to relist the item concerned.Per the User Agreement, Section 9, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate a membership and refuse to provide services to the affected member if we believe that his/her actions may cause financial loss or legal liability for our users or us. We may also take these actions if we are unable to verify or authenticate any information the member provides to us.
Due to the reactivation of this account : makou23 Please be advised you are safe in dealing with the member.
Note: This reactivation process may not be instant it may take 2-3 day before it is displayed on memeber's page and we will have to screen the member strictly so as to be sure of his sincereity but you can continue with the transaction as the screening is in progress
1. Stop payment with your bank if you paid by check.
2. Contact the Security Department of your credit card company to file a chargeback if you paid via credit card.
3. If you paid via Western Union or MoneyGram, contact the company directly (Western Union 800-325-6000 or MoneyGram 800-926-9400).
4. If you paid with PayPal, eligible transactions will receive coverage up to $200 at no additional cost. However, the majority of transactions may be covered up to $2,000. To file a claim with PayPal, login to your PayPal account and copy and paste the following link into your web browser:
http://www.paypal.com. Scroll down to the bottom of the page and click on the File a Claim link. PayPal claims must be filed within 45 days of the close of the listing. It may take at least 30 days to complete the investigation and resolve the dispute.
There are many tips on how to protect yourself with any Internet transaction in the
ebay Security & Resolution Center located at: e.bay-market@consultant.com
Our goal is to ensure that your
ebay experience is safe so that you can buy confidently. It is rare that something goes wrong with a transaction on
ebay, but we're here to help you protect yourself in the event it does. If you have additional questions, please send us an email using the "Contact Us" link found on
ebay Help pages. Do not respond to this email, as your reply will not be received.
Regards,
Customer Support (Trust and Safety Department)
Learn how you can protect yourself from spoof (fake) emails at:
http://pages.ebay.com/education /spooftutorial
This administrative email was sent to e.bay-market@consultant.com from
ebay. Your account is registered on
https://www.ebay.com. As outlined in our User Agreement,
ebay will periodically send you information about site changes and enhancements. If you would like to receive this email in text format, change your notification preferences.
See our Privacy Policy and User Agreement if you have questions about
ebay's communication policies.
Privacy Policy:
http://pages.ebay.com/help /policies/privacy-policy.html
User Agreement:
http://pages.ebay.com/help /policies/user-agreement.html
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