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 Replies: 27 / Views: 3,770 |
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New Member
Canada
26 Posts |
I just called to return two of my coins from the Royal Canadian Mint ( 2012 gold Bluenose and the 2012 Specimen set). With almost no questions. they told me that they were going to send two brand new coins as soon as possible and that I could keep the old ones! Wow! Is anyone else impressed with their customer service. Edited by Stefanos1111
11/25/2013 10:36 pm
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Pillar of the Community
Canada
593 Posts |
Could you tell us which 2 coins?
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Valued Member
Canada
78 Posts |
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Pillar of the Community
Canada
1823 Posts |
This is a dream you should wake up
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Valued Member
Canada
250 Posts |
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Valued Member
Canada
89 Posts |
I'm very impressed and surprised. What did you tell them?
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Valued Member
Canada
174 Posts |
very impressive, and worked out well for you too Stefanos1111!
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Pillar of the Community
Canada
2124 Posts |
Do you have some remaining vodka to share with us?  Edited by arianzo
11/26/2013 02:58 am
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Pillar of the Community
Canada
1751 Posts |
Congrats on your good fortune with the mint. It's very nice to hear, it balances out our frequent comments of experiencing subpar service. It also saves you the hassle of packing and shipping. Maybe it's the mints Christmas gesture. Thanks for sharing a positive interaction with the mint.
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New Member
Canada
31 Posts |
So this begs the question, just how many sets does the RCM retain, to deal with exchanges that can occur later down the road? |
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Pillar of the Community
Canada
3690 Posts |
180$ worth of free off sale product? Unbelievable.
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Pillar of the Community
United States
1002 Posts |
Sorry if I missed something but what was the reason for the returns in the first place? Were they defective in some way?
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Pillar of the Community
Canada
2984 Posts |
Why did the OP return the coins? Were they defective? And was it before the one year deadline for the returning of defective coins?
He must be pretty lucky because I had to return my defective coin and pay the return postage.
I can't understand why the Mint let him keep the coins since that is not official policy. One rule should apply to everyone because it is not fair to others who return coins.
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Valued Member
Canada
78 Posts |
MoneyPenney, RCM should reimburse return shipping on returning defective coins. |
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Pillar of the Community
Canada
867 Posts |
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Pillar of the Community
Canada
2124 Posts |
snoopy, coins from year 2012? And letting him to keep the defective coins with him?
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Replies: 27 / Views: 3,770 |
Posted 11/25/2013 10:42 pm
