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Pillar of the Community
shatsi's Avatar
United States
1541 Posts
 Posted 07/02/2007  10:34 am Show Profile   Bookmark this topic Add shatsi to your friends list Get a Link to this Message Number of Subscribers
Some ebay listing doesn't have any return policy. But if you email the seller asking this questions via 'Ask seller a question' feature and the seller responds saying eg. 7 day return policy How valid is this email? Can seller refuse to accept return since its not listed in his ebay listing?

Thank you.
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Metalman's Avatar
United States
7123 Posts
 Posted 07/02/2007  12:36 pm  Show Profile   Bookmark this reply Add Metalman to your friends list Get a Link to this Reply
Shatsi

IMO if its not in the listing the seller can deny that there was any return priveledges.

ebay will not investigate it ,,so what are you left with except a standoff ,,Sellers word against Buyers word ?



Metalman
Pillar of the Community
shatsi's Avatar
United States
1541 Posts
 Posted 07/02/2007  4:46 pm  Show Profile   Bookmark this reply Add shatsi to your friends list Get a Link to this Reply
Doesn't ebay has the potential to monitor communications between the buyer and seller? I've heard of times when a buyer and seller strikes a deal and doesn't complete thru ebay, they would send a warning?
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GO's Avatar
United States
6563 Posts
 Posted 07/02/2007  4:52 pm  Show Profile   Check GO's eBay Listings Bookmark this reply Add GO to your friends list Get a Link to this Reply
It's possible

However when you bid on an item you are agreeing to a contract. That contract is the "item description".

If someone is Not listed on the page of the item then it is not in the contract and the seller has no obligation to honor anything he said outside of that contract. It's bad for business but unfortunately most people don't really care.
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shatsi's Avatar
United States
1541 Posts
 Posted 07/03/2007  12:46 pm  Show Profile   Bookmark this reply Add shatsi to your friends list Get a Link to this Reply
Got it. Thanks.
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