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How To Handle Shipping On Low Price Items?

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USArmyParatrooper's Avatar
United States
1283 Posts
 Posted 09/15/2007  11:14 pm Show Profile   Bookmark this topic Add USArmyParatrooper to your friends list Get a Link to this Message Number of Subscribers
Hi,

I'm interested in selling some more coins, most of which are in the $50 or less category. But I'm not sure the best way to go about shipping them.

As a seller I am responsible, so I always prefer registered mail. But If I'm selling a $20 coin, the shipping cost isn't worth it. I'd like to ship them on the honor system, say, send it regular US mail and if they don't receive it I give them a refund. But I feel like that's asking for trouble.

Any advise?
Valued Member
dustin43160's Avatar
United States
367 Posts
 Posted 09/15/2007  11:19 pm  Show Profile   Bookmark this reply Add dustin43160 to your friends list Get a Link to this Reply
i havent sent coins out but ive sent money out all of the time just fold 2 peices of paper and put the money in between. I guess you could do the same with a coin as long as it doesn't rattle or anything like that.
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chrsb's Avatar
United States
936 Posts
 Posted 09/16/2007  12:17 am  Show Profile   Bookmark this reply Add chrsb to your friends list Get a Link to this Reply
I would like to see some answers also, I am about to sell off some of my doubles and extra rolls. Most will sell under $50.
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Bryan1315's Avatar
United States
14454 Posts
 Posted 09/16/2007  01:34 am  Show Profile   Bookmark this reply Add Bryan1315 to your friends list Get a Link to this Reply
regular mail is fine but I would pay the little extra for signature confirmation so you will know someone signed for the item
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Spider5689's Avatar
United States
2269 Posts
 Posted 09/16/2007  01:55 am  Show Profile   Bookmark this reply Add Spider5689 to your friends list Get a Link to this Reply
I always found the USPS to be great. I never had a problem, (knock on wood). Every coin I ship, gets shipped Priority with a delivery confirmation. Unless its over $100.00, then I would get insurance. Priority with a delivery confirmation, should cost around $5.00. I believe the wait time is 3-5 days.
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bobby131313's Avatar
United States
24163 Posts
 Posted 09/16/2007  11:56 am  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
We self insure under $50 and use DSI Insurance for over $50. USPS First Class unless it's too heavy, then Priority. Delivery Confirmation under $250 and Signature confirmation over $250.

1 claim in 5 years.

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ChristinaM's Avatar
United States
547 Posts
 Posted 09/17/2007  9:02 pm  Show Profile   Bookmark this reply Add ChristinaM to your friends list Get a Link to this Reply
I agree with Bryan.. Signature confirmation can be worked into your shipping price. Also, make sure you give them the option to purchase the insurance - noting that you are not responsible for lost items.
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bobby131313's Avatar
United States
24163 Posts
 Posted 09/17/2007  10:03 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
quote:
noting that you are not responsible for lost items.


But you are.
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Scottishmoney's Avatar
United States
597 Posts
 Posted 09/18/2007  07:24 am  Show Profile   Bookmark this reply Add Scottishmoney to your friends list Get a Link to this Reply
quote:
quote:noting that you are not responsible for lost items.



But you are.


Yes, especially if you accepted a paypal payment, or cashed a US Postal Money Order. In those instances:

Paypal will refund buyers money because you have the burden of insuring it.

The USPS will refund based on regulations concerning Postal Crimes, so again you have the burden of proof, and insurance.

You are best off just charging a flat $3 shipping fee for small items, and including the $1.30 for insurance.
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bobby131313's Avatar
United States
24163 Posts
 Posted 09/18/2007  10:58 am  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
quote:
Yes, especially if you accepted a paypal payment, or cashed a US Postal Money Order. In those instances:


Well especially because of the FTC Federal Mail Order Law actually.
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neuron's Avatar
United States
254 Posts
 Posted 09/18/2007  3:07 pm  Show Profile   Bookmark this reply Add neuron to your friends list Get a Link to this Reply
I like to use USPS Priority with confirmation on low-cost items. This runs $5.25 (insurance extra) for anything under a pound. I agree that it is a bit much for a small-ticket item, but at the same time I really enjoy:

1) Free good-quality shipping materials, just pick up from any post office
2) Peace of mind knowing that the customer and I can both track the item and have proof of drop-off and delivery times
3) Fast shipping

I *mainly* like point 2, because the tracking ability protects both the buyer and seller. I would use 1st class, but you can't get confirmation added on unless it is a package.

I figure the peace of mind is worth it, even if I lose a bidder or two who balk at the shipping cost. Others may very well disagree though... go with whatever makes you comfortable.

Regards,
~neuron
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