Let me start by saying it's a completely different coin. That could be an honest mistake, the guy could be completely clueless about coins & thought one 1890 was the same as any other, or it could be fraud. I definitely think you should get your money back plus shipping both ways because the coin is obviously not as described. If you aren't happy with how he handles the return that's when you should make your decision about feedback.
Quote:I'm going with either a bait and switch (outright) or using someone else's photos and possibly not thinking there's any difference between coins of the same year. Seeing as how he's new to selling coins (from feedback), I'm going with bait and switch and hoping you wouldn't notice.
If you've filed a claim yet (which I think you have), I might elevate it to
ebay review, then when all's said and done, leave him negative (give him another seller defect) and don't close the case (I believe that additionally is a seller defect). Of course, I might just be vindictive.
Based on the information available there is no definitive way at this point to know if the guy made a mistake, is an idiot, or is a crook. Based on the fact that he's a new seller I'd assume he's an idiot, but his response about the lighting makes me wonder if he's a crook. Until the entire transaction is resolved there is absolutely no reason to go nuclear. Additionally,
ebay policy only allows for one defect per transaction. If the OP checked item not as described as the reason for the return the seller got a defect. If the seller refunds the money
ebay closes the case, & if they don't
ebay refunds the buyer, deals with the seller & the case is closed. A negative feedback will lower the sellers feedback percentage but will not result in another defect.
On a side note, the defect system is fundamentally flawed. A seller gets a defect if the buyer goes through
ebay with a problem and/or complaint. At that point there is absolutely no reason for an unscrupulous seller to try to satisfy the customer. As a seller I've got 3 defects over the last year. Two were the result of buyers hitting the wrong button & the third was due to the post office losing a package. In 2 of those instances I ended up with positive feedback & in the 3rd the buyer sent an email telling me how happy they were with how I handled the lost package. I did what I needed to do to satisfy the buyer in spite of ebays defect policy....not because of it.
Posted 02/02/2015 12:55 pm
Make sure he pays return shipping and follow up with 
