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amac44's Avatar
United States
3242 Posts
 Posted 02/24/2008  1:25 pm  Show Profile   Bookmark this reply Add amac44 to your friends list Get a Link to this Reply
I phone call would clear it Pay Pal # is 1-866-837-1895
Pillar of the Community
mahgobbi's Avatar
United States
549 Posts
 Posted 02/24/2008  4:32 pm  Show Profile   Bookmark this reply Add mahgobbi to your friends list Get a Link to this Reply
quote:
...I went through all of the trouble of getting my address confirmed ,,which by the way is a seller protection and has nothing to do with the buyer...


Once again, I have to disagree with you (at least partially).

Prior to the implementation of confirmed addresses, sellers only needed to provide proof that an item was mailed to the buyer's address on file with Paypal. In the event of a dispute, Paypal ALWAYS ruled in favor of the seller as long as this proof was provided.

The tables have now turned. Paypal will no longer protect a seller UNLESS the product is shipped to the confirmed address. The reason I say that I only *partially* disagree with you is because sellers are somewhat protected if they ship to a confirmed address; however, seller protection is LESS than it was before the days of confirmed/unconfirmed. In addition, the confirmed address policy leads to other seller-problems.

(1) Even if the listing states that only buyers with confirmed addresses may bid, MANY buyers will continue to purchase items and pay with an unconfirmed address. They refuse to confirm their address (smart move on their part, since it means that Paypal will automatically side with them in the event of any dispute). At this point the seller has limited options. The first is to risk shipping to the unconfirmed address. The second is to cancel the transaction. When this happens, I consider myself at the mercy of the buyer and a hostage to Paypal. If the transaction value is small, I take a calculated risk and ship the item. It's better than ticking off the buyer by canceling the transaction. If the transaction value is high, I will refuse to ship. About 50% of the time, the angry customers will agree to the mutual agreement to not complete transaction. The other 50% of the time, I have resort to an unpaid item dispute to recoup my FV fees, which REALLY makes the customers mad, since technically they did pay. Depending on the circumstances of the transaction, there are times when I can't even recoup my listing fees at all. These problems weren't an issue prior to the confirmed/unconfirmed policy. It used to be the BUYER'S RESPONSIBILITY to provide a valid address, and the seller simply had to ship to that address in order to be protected. Now the burden is on the seller and not the buyer!

(2) On two occasions I've been left negative feedback because I refused to ship a computer to an unconfirmed address and the buyer didn't want to confirm.

(3) "Confirmed" addresses aren't always legal addresses!! Approximately 1 out of every 10-15 confirmed addresses isn't accepted by USPS/UPS when you try to print labels through the automated system. Normally the address can be edited slightly and it will be accepted by the system, but ANY edits at all to the confirmed address render the seller at fault in the event of a dispute. It's kind of a catch 22 for the seller.





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TheForce's Avatar
United States
4870 Posts
 Posted 03/03/2008  11:08 am  Show Profile   Bookmark this reply Add TheForce to your friends list Get a Link to this Reply
Just an update. I went to the Post Office and got a PO Box for $32.00/year.
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TheForce's Avatar
United States
4870 Posts
 Posted 03/04/2008  11:55 am  Show Profile   Bookmark this reply Add TheForce to your friends list Get a Link to this Reply
Today I went to my bank. I wanted to add my PO Box address. But its kinda confusing.

The post office said my PO Box address was as follows:

My name
P.O. Box 123
Anytown, MI 12345

When I went to add the above address at my bank they put it down like this:

My Name
1234 My Actual Street Address
P.O. Box 123
Anytown, MI 12345

Since the second address is now tied to my account, should I write it as such when ordering something online or sending a letter? Or should I use the address the post office gave me? PLEASE HELP!
Edited by TheForce
03/04/2008 11:56 am
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Metalman's Avatar
United States
7123 Posts
 Posted 03/04/2008  12:46 pm  Show Profile   Bookmark this reply Add Metalman to your friends list Get a Link to this Reply
Use the address where you want your mail delivered.

Your name
PO Box 123
any town
Zip code

Metalman
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TheForce's Avatar
United States
4870 Posts
 Posted 03/05/2008  08:58 am  Show Profile   Bookmark this reply Add TheForce to your friends list Get a Link to this Reply
I called the bank yesterday. They said the post office ignores my actual street address and just goes by the PO Box. Seems kinda odd it works that way. Just for the record, the PO Box is in another town where I work, not where I live.
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