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 Replies: 24 / Views: 9,907 |
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Valued Member
United States
381 Posts |
Okay, a few days ago, I decided to go pick up two boxes of pennies from my local bank. First, I dumped a couple boxes at my normal dump bank. They accepted it like they always do, and they never charge me :). After that, I went to my normal pick-up bank. I walked up to one of the tellers, and asked for two boxes of pennies. He was just about to walk back to the vault when a grouchy old lady walked over. (I'm pretty sure she was the manager) She said that they had just rolled out a new policy and that they were charging $10 PER BOX! $10!!
Imagine If There Was A Commercial About That.
You Can Buy $50 of Coins For $70! Limited Time Only!
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Pillar of the Community
United States
1157 Posts |
that is garbage, you should call the main bank about that nonsense. I bet they would be surprised to hear it.
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Pillar of the Community
United States
2049 Posts |
Banks are not in business to support your coin hunting hobby. It costs them money to get the boxes, so why on earth should you get them at no cost?
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Pillar of the Community
United States
1157 Posts |
CoinHunter53562, there is certainly an angle to your argument that makes sense. But 35$ for 25$ of pennies?
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Pillar of the Community
798 Posts |
In Canada at TD Canada trust I have (NEVER) needed to pay for anything other then face value. Is this a United states thing or was she just lying to you. If she was lying to me about that and I found out I would go back to the bank and ask her why she was being such a b@#$%. I wonder what she would have done if she got those silver quarters ace_ftw found. They don't need to be like that, its just them being meanys and that is what annoys me.
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Pillar of the Community
United States
2049 Posts |
They can charge what they want. I am not sure what they pay to get the boxes, but there is that cost and then having to pay someone to stack it in the vault and having to pay someone to retrieve it.
I get a kick out of these types of posts that scream "entitlement". Sorry, but to me it comes across as whiny when someone complains about a bank trying to break even or make a little money for their effort or product. Their purpose is not to support all us hobbyists where we can come and go freely pickup up boxes of coins or even dumping the rejects.
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Pillar of the Community
United States
818 Posts |
That was definitely uncalled for. If that's how the manager is, I would recommend going to a different branch to pick your coins up. I always go to a certain branch of the bank I'm with for exchanging bills, because the tellers at that particular branch are always accommodating and search through the bills for any non-colorized ones and save the small portraits when they get them.
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Pillar of the Community
Canada
1747 Posts |
My main bank, that I have my payroll direct deposited in charges 5 cents per roll to purchase. This is Coast Capital credit union in the metro vancouver (Canada) area.
Needless to say I don't get rolls there.
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Valued Member
United States
71 Posts |
I dont think of it as entitlement, to me the bank is in the service industry and that is part of the service. The bank is certainly entitled to gouge their customers as they see fit, just as I am entitled to do my business elsewhere. That $10 charge just may have cost them a $100,000 or more loan someday.
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Pillar of the Community
United States
4333 Posts |
It's part of the reason banks want to go entirely cashless. Anything involving a teller, manual labor, or just plain handling cash, costs them money. Banks don't get the coin for free (handling charges), they will pass the costs to their customers. I dropped multiple bank accounts for this reason, and signed up with credit unions.
When I listen to LED ZEPPELIN...so do my neighbors...
Roll hunting since '77
Dirt fishing since '72
Edited by fistfulladirt
05/07/2015 9:25 pm
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Pillar of the Community
United States
2049 Posts |
The bank is in service to provide loans and a place to deposit your money, allow you to write checks (not that many are done these days), etc. If you can show me a bank service list where it states they are there to provide you with boxes of coins at no charge beyond face value to support your hobby and build your coin collection then I will gladly shut up. Until then, it screams entitlement.
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Pillar of the Community
798 Posts |
It doesn't matter what the customer does with the coins, they might not even be a coin roll hunter. But if they ask for them and the bank has'em you can get them for whatever reason you have to get them. I thought that businesses got there coins for there cash registers from banks. I don't know why they have never charged me I mean arnt they loosing money then or something? Like I said, maybe this is a United states thing.  |
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Valued Member
United States
71 Posts |
Actually to me a bank that provides customers with what they ask for screams service to me. I think we are going to have to agree to disagree on this subject.
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Pillar of the Community
United States
2049 Posts |
You are correct Normic. Businesses do get their coins from banks for the registers, but even some of them are charged a fee for change orders. But typically a business is depositing a lot more than anyone here and may use the same bank for merchant services, loans, etc. In other words, it's worthwhile to a bank to provide the service to a business customer due to the volume of money coming in.
RCFarmer...I can handle that. I have been with my bank for 20+ years. I don't just go walking in and expect them to give me a box of pennies for a flat $25. They may only store so much and need it on hand for the business customers that make them a whole heck of a lot more money than some coin hobbyist. Sure it's a nice service when it's given, but to say or think it should be expected is quite illogical to me.
Let's look at another way. Should a baseball card shop let you buy boxes of unopened cards so that you can fill the remaining spots in the set you're trying to build, and then let you return the unwanted cards for the same price you paid for them? I know it's not an apples-to-apples comparison exactly, but hopefully this opens up some people's minds to look at from a business perspective versus a self-serving perspective.
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Valued Member
United States
71 Posts |
I don't care about the coins anymore, I want the address of that baseball card shop  |
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Pillar of the Community
United States
4809 Posts |
My guess is that she's bluffing. While I'm not opposed at paying some kind of fee to support my hobby, $10 on a $25 box is likely a lie on her part. If you have any significant money in their bank, the bank manager/branch manager would likely be surprised to hear about that...and/or appalled.
If you aren't a bank customer, then you probably have poor footing to make an argument. But ask to read the memo that states the new policy if you are a customer. I'd be surprised if you got anything in writing of the sort.
I personally don't like liars. I'll smoke them out and expose them for what they are worth if it suits me.
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Replies: 24 / Views: 9,907 |
Posted 05/07/2015 8:30 pm
