Ebay Seller Trying To Pull One Over On Me. What To Do? - Page 2

To participate in the forum you must log in or register.

Author	Replies: 21 / Views: 4,833	Page: of 2

moxking Rest in Peace United States 17900 Posts	Posted 07/13/2015 8:21 pm A sad reason why I just don't do out of U.S. purchases, or sales. Report this Post to the Staff
KenKat Pillar of the Community United States 4085 Posts	Posted 07/13/2015 8:26 pm It might be worth giving ebay a call. I had a situation with a seller and ultimately got ahold of a real live person who issued a refund. My 7070 US Type Set My 7100 Lincoln Cent Set (now with updates!) Report this Post to the Staff
OLCoins Valued Member United States 397 Posts	Posted 07/14/2015 3:34 pm If you call up and talk to someone at ebay about this problem you can just show them the message the seller sent you stating he received the return. That is really fortunate you got that in writing. That should be enough to get the case decided in your favor. Report this Post to the Staff
Kefiroth Pillar of the Community United States 1431 Posts	Posted 07/29/2015 9:35 pm Update! After several days, ebay finally allowed me to escalate the case to customer service through the website. I explained the situation already laid out in this topic, and here is the response I received: Quote: Hello, Thank you for contacting ebay Customer Service regarding the UNC 1900 Victoria OH Shilling you purchased from [redacted]. I'm sorry to hear that you have encountered a problem with this transaction and I understand that the seller claimed he item you returned to them was a different coin. Rest assured that I am genuinely interested in resloving this issue for you. To begin with, we have reviewed the account's activity and we have seen that you're a member since 2011 and we appreciate that we are your online market place of choice. I would also like to commend you for your time and effort in bringing this matter to our knowledge. I know what an inconvenience that is for you to receive an item which is not as described and we appreciate you taking the time to do so. After reviewing your case including your communication with the seller, I can see here that the seller confirmed they received an item. With this in mind, I'm pleased to inform you that I have decided to close the case in your favor. Please be informed that you will receive a full refund within 24 hours to the PayPal account you used to purchase the item. Should there be any delays, rest assured that you will receive your refund. Expect that you will receive an automatic email from PayPal to notify you that funds have been received. To make sure your transactions will go smoothly in the future, we suggest you visit the ebay site and click the Safety Centre link located at the bottom of any page. There you will find tips on how to buy safely in the "Buying Safely" section. I trust that I have reviewed this case thoroughly and made this decision in good faith for we value the essence of fair judgement. Kind regards, Florena C. ebay Customer Service +1 for ebay! Report this Post to the Staff
edweather Pillar of the Community United States 7375 Posts	Posted 07/29/2015 10:51 pm Report this Post to the Staff
Debrajc Pillar of the Community United States 4211 Posts	Posted 07/29/2015 11:33 pm That's great news~!! I was about 95% certain this would end in a victory for you all along. Report this Post to the Staff
	Replies: 21 / Views: 4,833	Page: of 2

First Page Last 15 Replies

To participate in the forum you must log in or register.

All Forums Category: eCommerce and Online Auction Forums Forum: eCommerce | eBay, eCrater, Heritage, Paypal, Auction Houses, etc.

Silver Gold Bull US is the United States leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!

The First Dollar, your premier source for bullion and rare coins. See our bullion list on the site and the coin inventory on ebay.

View Last 100 New Topics

View Last 100 Active Topics

Disclaimer: While a tremendous amount of effort goes into ensuring the accuracy of the information contained in this site, Coin Community assumes no liability for errors. Copyright 2005 - 2026 Coin Community Family- all rights reserved worldwide. Use of any images or content on this website without prior written permission of Coin Community or the original lender is strictly prohibited.
Contact Us | Advertise Here | Privacy Policy / Terms of Use

Coin Community Forum

It took 0.28 seconds to rattle this change.