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Received Item Was Not As Described

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Valued Member

United States
58 Posts
 Posted 09/24/2015  6:38 pm Show Profile   Bookmark this topic Add torpedo to your friends list Get a Link to this Message Number of Subscribers
Hi, I just received a coin today that was graded ms 70, I had bought 2 of these coins. One of the coins has a large milk spot on it, which was not noted in the listing. I bought it from Bay. I have messaged them about this issue. I am interested what I can do if they are unwilling to correct this issue, obviously negative feedback will be left if this is not resolved. Is there any other action that I can take or am I just stuck with an over graded coin? Thanks

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OspreyCoins's Avatar
United States
932 Posts
 Posted 09/24/2015  6:53 pm  Show Profile   Bookmark this reply Add OspreyCoins to your friends list Get a Link to this Reply
to CCF! I don't know if there is much else to do.
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John1's Avatar
United States
56855 Posts
 Posted 09/24/2015  7:12 pm  Show Profile   Bookmark this reply Add John1 to your friends list Get a Link to this Reply
What grading service?
John1
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OspreyCoins's Avatar
United States
932 Posts
 Posted 09/24/2015  7:19 pm  Show Profile   Bookmark this reply Add OspreyCoins to your friends list Get a Link to this Reply
Probably pci
Valued Member
United States
58 Posts
 Posted 09/24/2015  7:41 pm  Show Profile   Bookmark this reply Add torpedo to your friends list Get a Link to this Reply
it was a 2014 australia saltwater crocodile ngc ms 70
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OldSkoolMadSkilz's Avatar
United States
2077 Posts
 Posted 09/24/2015  10:42 pm  Show Profile   Bookmark this reply Add OldSkoolMadSkilz to your friends list Get a Link to this Reply
ebay usually sides with the buyer in SNAD cases. Try contacting the seller first for a friendly resolution and if that goes nowhere, go the SNAD route.

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jdiablo30's Avatar
United States
946 Posts
 Posted 09/25/2015  06:00 am  Show Profile   Bookmark this reply Add jdiablo30 to your friends list Get a Link to this Reply
I had a set of 2006 ASE's all graded 70's but only one of them truly was a 70. The other ones at a nick on the mirror field and the other coin had a milk spot on it as mentioned above. Wouldn't buy another 70 without seeing it first in hand
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silverwolf's Avatar
Canada
3733 Posts
 Posted 09/25/2015  07:04 am  Show Profile   Bookmark this reply Add silverwolf to your friends list Get a Link to this Reply
i don't believe milk spots affect the grade.
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jdiablo30's Avatar
United States
946 Posts
 Posted 09/25/2015  07:14 am  Show Profile   Bookmark this reply Add jdiablo30 to your friends list Get a Link to this Reply
But how can it be considered a perfect grade then with milkspots? Just another example of buying graded bullion for a huge premium isn't worth it.
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jgfindring's Avatar
United States
1380 Posts
 Posted 09/25/2015  2:54 pm  Show Profile   Bookmark this reply Add jgfindring to your friends list Get a Link to this Reply
The milk spots do not always appear right away, and may have shown up months after the coin was graded and encapsulated.
New Member
United States
12 Posts
 Posted 09/25/2015  3:39 pm  Show Profile   Bookmark this reply Add billy-t to your friends list Get a Link to this Reply
ebay almost always allows returns, especially if it wasn't what you expected.
Try following the steps OldSkooMadSkilz gave you.
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edweather's Avatar
United States
7375 Posts
 Posted 09/25/2015  4:01 pm  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
Usually sellers allow returns. Even if they don't, ebay will side with you. Just return it if you aren't happy with it.
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jdiablo30's Avatar
United States
946 Posts
 Posted 09/25/2015  4:05 pm  Show Profile   Bookmark this reply Add jdiablo30 to your friends list Get a Link to this Reply
@findring very true..take for example the ASEs in the old PCI slabs that say 100% white and they are wildy toned.
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trout1105's Avatar
Australia
7096 Posts
 Posted 09/25/2015  5:11 pm  Show Profile   Bookmark this reply Add trout1105 to your friends list Get a Link to this Reply
Why not just take this issue up with NGC?
They are the party at fault here not the seller.
New Member
United States
11 Posts
 Posted 09/25/2015  5:40 pm  Show Profile   Bookmark this reply Add cycc to your friends list Get a Link to this Reply
Did this listing have images?

Do you believe they were retouched to minimize the spots? I'm sorry the seller didn't mention the marks - s/he should have.

If you don't think you were treated fairly, contact the seller to say you want to return the coin and if s/he says no way, go to the auction page and contact the seller through it and you'll immediately get a bunch of questions. Just follow the bouncing ball and you'll open a dispute ITEM IS NOT AS DESCRIBED and the seller will have to either work it out with you, or ebay will refund you (because you have buyer's insurance). And if it goes that far, you get to keep the coin but the seller is in deep crap because ebay doesn't like sellers who don't 'work with their buyers'.
New Member
United States
11 Posts
 Posted 09/25/2015  5:43 pm  Show Profile   Bookmark this reply Add cycc to your friends list Get a Link to this Reply
This isn't an NGC issue, this is a seller issue. The onus is on the seller to accurately describe, even if there are no pictures - to give an accurate and fair representation of the item being sold. The only person who can tell a buyer what they're buying is the seller and if they withhold information, then it's on them.

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