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 Replies: 17 / Views: 3,337 |
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Valued Member
United States
122 Posts |
I got "my" coins back from PCGS today. Among other problems, the worst is this - my 1973-S silver proof Eisenhower dollar came back looking like this, it looks like it has glue, or snot smeared on it on both the obverse and reverse. It was perfectly clean when I sent it out, it did NOT have this stuff on it. So they either swapped out my coin, or messed mine up. Not sure what to say when I call to complain, but I am dissatisfied. On top of which, they wrote "clad" on the label, when in fact it is silver. This was my first experience sending coins to get graded by PCGS, and I can say I won't be returning, and I sure would like some of my money back.   |
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Pillar of the Community
United States
7375 Posts |
Gosh, that's hard to believe, but will take your word for it. What did they say when you called them? What other problems did you have?
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Pillar of the Community
United States
4963 Posts |
The clad designation could be explained by your coin getting mixed up with an ugly clad.
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Pillar of the Community
United States
6478 Posts |
Quote:
The clad designation could be explained by your coin getting mixed up with an ugly clad. I agree.I just can't believe that pcgs would do such a profound thing. |
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Pillar of the Community
United States
7390 Posts |
Whoa, thats Treason!
Like ed said it's hard to believe but not out of the realm of possibility I guess. Looks like standard brown ike heat haze but to reveal itself during a submission is strange. Did you just crack it out before sending it in? Maybe it reacted with the atmosphere?
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Valued Member
Spain
239 Posts |
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Pillar of the Community
United States
1132 Posts |
Yikes!  Keep us updated on your communications. I would feel absolutely gutted! Hope they work it out for you. |
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Bedrock of the Community
United States
36878 Posts |
Looks like a coin mix up at PCGS.
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Bedrock of the Community
United States
19969 Posts |
Call, they will make it right. What grade did they give it?
Lincoln Cent Lover!VERDI-CARE™ INVENTOR https://verdi.care/
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Bedrock of the Community
United States
94367 Posts |
Does your submission sheet state "silver"? I mean, as a reference in your complaint.
Edited by Coinfrog
10/20/2015 4:42 pm
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Valued Member
 United States
122 Posts |
edweather - it's true - I would not waste my time or money sending in a coin that looks like this to get graded. When I called them, they said to send an email with pictures of the coin in the slab so they could see what I was talking about. I am going to send the email this morning and await their reply. Well, the other problems I had were a matter of opinion, but, 2 coins graded a few points less than I felt they deserved, and 2 coins I felt deserved "CAM" on the label.
Cascade - No, I didn't just crack it out of government packaging before sending it in. I actually bought a whole roll of 1973-S silver proof Eisenhowers, (came in a plastic tube) picked out the best one, and sent it out to be graded. So I don't know how long ago it was popped out of govt packaging, but it was in my possession for 2 or 3 months and it hadn't changed like that.
BadThad - Please see my reply to edweather about calling them.
-They graded it PR65DCAM. The one I sent in I thought would grade 68DCAM, hoping for 69DCAM though.
Coinfrog - No, I didn't specify silver or "clad" on the submission sheet. Since that part said "optional," I didn't fill it out and assumed they would mark down what it was correctly. I mean, all they had to do was look at the edge to determine if it was silver or not.
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Pillar of the Community
United States
7375 Posts |
Thanks for getting back to us, and please keep us posted. Unfortunately mistakes do happen, and hopefully they will make it right for you.
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Rest in Peace
United States
2668 Posts |
Wow. To say I am going to pay close attention to this thread is a grave understatement.  |
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Pillar of the Community
United States
3235 Posts |
Really sad if you ask me. Hopefully they'll take care of you. I think if I send anything in I'm going to photograph the heck out of it and include a set of those photos with the coin. Keeping a copy for myself of course. Hope it all works out for you.
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Valued Member
United States
122 Posts |
UPDATE - they emailed me back, I sent the coin back (they will reimburse me shipping cost, and aren't charging me any fees to look at the coin) They will receive the coin today, and what they do from there....I don't know. I don't know how they can possibly fix it.
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Bedrock of the Community
United States
19969 Posts |
They'll probably dip it and reholder.
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Replies: 17 / Views: 3,337 |
Posted 10/20/2015 01:37 am
