| Author |
 Replies: 23 / Views: 4,189 |
|
|
|
Bedrock of the Community
United States
12477 Posts |
Quote:
I don't think one can block a no feedback bidder. It looks like I was mistaken. ebay used to allow that and to set a minimum feedback rating for buyers but, apparently that has changed. You can now only block "negative feedback" users (e.g. -1, -2) among others things. Learn something everyday. In Memory of Crazyb0 12-26-1951 to 7-27-2020
In Memory of Tootallious 3-31-1964 to 4-15-2020
In Memory of T-BOP 10-12-1949 to 1-19-2024
|
|
Moderator
 United States
54283 Posts |
Quote:
now I'll video! What good is a video of you packing something? Does that prove you mailed the item you packed in the video? I know ebay does not accept video "evidence" as a defense to an empty box claim. A further question - let's say it was conceded that you mailed the item (not empty), but it arrives empty at the buyer's door. Who does ebay hold responsible? What good is the video then? |
|
Pillar of the Community
 United States
7375 Posts |
I agree that videoing is not the way to go, unless it makes you feel better. I was talking with someone yesterday, who said they went to a shipping store, and the owner was a notary, and notarized a paper stating that she packed the exact coin shipped.
|
|
Pillar of the Community
United States
2589 Posts |
A video provides more proof towards the fact that you did indeed package and ship the item. The one time I had an empty box claim, merely me telling ebay that I had a video of myself packaging the item was enough for them to decide it in my favor. If you go to small claims court, a video of yourself packaging up an item and putting the shipping label on the package would likely be enough together with a good and lengthy feedback history to prove that you indeed shipped the item. |
|
Pillar of the Community
United States
7375 Posts |
|
|
Moderator
United States
54283 Posts |
ebay holding in your favor just because you said you had a video is very unusual. It may have been that the buyer has filed a lot of claims for empty box. But I guess having the video, in that case, paid off. I would not expect ebay to always hold in the seller's favor just because they say they have a video. Pretty soon, dishonest sellers will just start mailing empty boxes from time to time and just claim they have a video.
|
|
Rest in Peace
10197 Posts |
Another point to consider about this open box conundrum. If I send via USPS Priority mail, sig conf and insured, you can be guaranteed I paid darn well for the weight that is listed on USPS info ticket that has it's residence inside said box. If buyer ...er, whines re: open box, then it's USPS not seller that has to fight it. That should NOT reflect upon the seller, if it does that's the bays fault and should be rectified. Now if you the seller rely only on the single strip adhesive and don't double tape the ends and even use strapping tape if weighty, then you seller got a big problem.  Edited by Crazyb0
03/20/2017 7:15 pm
|
|
Valued Member
126 Posts |
I have a buyer who ordered a $600 gold bar then Paypal flagged the payment and held it. The buyer did a chargeback through their credit card and got a refund. Fine, I never sent the item. BUT I got hit with the Final Value Fee from ebay and can't get them to refund it because they say the transaction is completed and their is no refund transaction number from Paypal and Paypal says it is still an Open Case until June 18th. When I try and cancel the order on ebay it asks, Do you want to refund X Buyer, and I'mm worried this scammer will get refunded money again from my Paypal account! What should I do? |
| |
Replies: 23 / Views: 4,189 |
First Page
Posted 03/20/2017 08:41 am
