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Ridiculous Ebay Double Standard

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weerdsteev's Avatar
United States
1291 Posts
 Posted 04/03/2017  11:52 am Show Profile   Bookmark this topic Add weerdsteev to your friends list Get a Link to this Message Number of Subscribers
I know I'm beating a dead horse but here it is:

It's ridiculous that buyers can do the things they do and get away with it. In another thread here in the eBay-eCommerce et al section I started a thread wherein I asked how long before an ebay case wraps up...expressly so I could leave some unflattering feedback comments for this buyer before the case ends and I lose the opportunity.

The particular buyer I'm talking about (nesy_us) has 596 feedbacks and, of course, they're ALL positive BECAUSE YOU CAN'T GIVE A BUYER ANY OTHER KIND! (Yes...I yelled THAT!) But this guy is so bad that if you look through his last 200 feedbacks you'll see about 10 instances of sellers that have done to him what I'm planning on doing to him. That's about 5% of those 200 feedbacks. Can you imagine how many other sellers, within that span of his last 200 feedbacks, just took their lumps and didn't bother?

While I've been waiting (it's 9 days now) for his payment, his positive feedback has grown from 583 to 596. He's bidding on and buying things from other sellers while he's choosing to ignore me and not pay me and ignore my ebay cases against him. DARN IT eBay, why is he allowed to get away with this? Why don't you have a mechanism in place to shut him down until he pays what he owes? You'd sure as heck shut me down or freeze my PayPal or something if I ruffled a buyer's feathers!

Any time somebody initiates a case against this guy for non-payment he should be SHUT DOWN until he pays or the case is somehow mutually resolved.

I really don't want to hear that when he gets enough strikes against him that ebay might "place limits" on him. That's baloney. He's interfering with sellers now and it's blatantly obvious from his feedbacks that he's established a track record of doing this.

How can ebay spew all that non-sensicle rhetoric about making their marketplace a safe and enjoyable experience when they know this is happening?
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BigSilver's Avatar
United States
2843 Posts
 Posted 04/03/2017  12:27 pm  Show Profile   Bookmark this reply Add BigSilver to your friends list Get a Link to this Reply
I feel for you. my advice: Just move on. Nothing you can do about it.
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weerdsteev's Avatar
United States
1291 Posts
 Posted 04/03/2017  1:39 pm  Show Profile   Bookmark this reply Add weerdsteev to your friends list Get a Link to this Reply
But....but....
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flag4's Avatar
United States
869 Posts
 Posted 04/03/2017  1:53 pm  Show Profile   Bookmark this reply Add flag4 to your friends list Get a Link to this Reply
I've been buying and selling on ebay for 19 years now this month. I've been fortunate, only had one guy back in the first year, who never paid on an auction, ignoring all my requests for payment. I followed procedure and filed notice with ebay after certain number of days had passed. Then, feeling it was my duty to the community, I posted a negative feedback on him. He had the nerve to promptly retaliate and post negative on me! ebay cancelled his account for violation of policy and removed his feedback from my record.
But that was then. I guess things have changed a bit since then . .
Rest in Peace
Crazyb0's Avatar
10197 Posts
 Posted 04/03/2017  2:02 pm  Show Profile   Bookmark this reply Add Crazyb0 to your friends list Get a Link to this Reply
Weerdsteve, your example is just the reason I've avoided even trying to sell on eww-boy. Decided just last month to try, got two items going, but for a brand new seller with no "attaboys", no takers so far. I am afraid of these slick willy buyers that will try to cheat their way out of paying, claiming no show, damage, etc. ebay is pretty much a last resort attempt to at least recoup what I've spent over the years. I've tried auction houses, which do get rid of some items, but generally only cover what I'm paying out. Last outing received a check for @$4.00 over what I'd spent at auction(s), that $4 was less than cost of shipping all the items to be sold. Good luck on your cases, but just remember, ebay makes its money essentially off buyers purchases, the more sold is key, not"customers" the so-called seller/buyer.

PS: Only reason I have rating as seller is that over 10 or so years have purchased off eww-boy! Nutz!
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westernsky's Avatar
United States
7641 Posts
 Posted 04/03/2017  4:32 pm  Show Profile   Bookmark this reply Add westernsky to your friends list Get a Link to this Reply
Steev,

I feel your pain, but there is nothing, absolutely nothing you can do to motivate ebay to change their ways.

What you can do is leave Followup Feedback when all is said and done. I have used that tool several times to make me feel better when a transaction has gone south. Never once, has ebay removed, altered or reprimanded me for leaving someone derogatory Followup feedback.

Just leave some minimal positive feedback and wait a couple of weeks.....then leave the brutal Followup feedback.
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Coinfrog's Avatar
United States
94367 Posts
 Posted 04/03/2017  5:45 pm  Show Profile   Bookmark this reply Add Coinfrog to your friends list Get a Link to this Reply
Good advice, I have done this myself.
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weerdsteev's Avatar
United States
1291 Posts
 Posted 04/03/2017  8:33 pm  Show Profile   Bookmark this reply Add weerdsteev to your friends list Get a Link to this Reply
Yeah....I think I'll write "To be continued..." or "Please check again later" or "Feedback pending receipt of payment"
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paralyse's Avatar
United States
12057 Posts
 Posted 04/03/2017  8:57 pm  Show Profile   Bookmark this reply Add paralyse to your friends list Get a Link to this Reply
When ebay decided to shift from the auction model to the store/BIN model, the geniuses running it at the time decided that sellers being actually able to leave negs for buyers/bidders (as a way to warn other sellers, and also as a way to share their side of the transaction) would cause bidders/buyers to shop elsewhere. The other part theory was that buyers would be "discouraged" from leaving accurate feedback about sellers for fear of negative return feedback. This shift resulted in ebay favoring buyers much more than sellers in almost every way. Systems such as Detailed Seller Rating stars (DSR) added to the misery by giving buyers the chance to burn a seller not once but up to 5 times in a single transaction (neg and all 1 star ratings) with no recourse for the sellers. ebay took the approach that it didn't matter who was actually in the right, it was all about the experience, and if the buyer had a bad experience, it must have been the seller's fault.

As a result, sellers are pretty much toothless when it comes to Non Paying Bidders or NPB's, all you can do is second chance offers, or relist, if ebay's messages don't get the bidder/buyer to pay up. All you can do is block them (if that's even still an option) and move on, file your Unpaid Item Disputes, etc. ebay used to have a strike system for NPB's, so that at least they'd get tossed after enough people filed UID cases, I don't know if that's still around or not, either, I quit selling there 10 years ago.
Member ANA - EAC - TNA - SSDC - CCT #890

"Most of the things worth doing in the world had been declared impossible before they were done." -- Louis D. Brandeis
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John77's Avatar
United States
2925 Posts
 Posted 04/21/2017  9:15 pm  Show Profile   Check John77's eBay Listings Bookmark this reply Add John77 to your friends list Get a Link to this Reply
I know... It's so stupid now ebay is being run under Devin Wenig's leadership. When Meg Whitman was running things, it was fair for both sides. Until someone else is running things there, it is indeed "beating a dead horse." Devin is a narcissist and ONLY cares about his own way of doing things.

I would LOVE to be able to leave slow payers "Neutral" feedback and the really slow ones "Negative" feedback... ebay ONLY cares that you receive payment... whether it is one second after your item ends, or 15 days, it doesn't matter to ebay as long as you got paid. As a result, when I leave feedback, I no longer mention ANYTHING about the payment, instead concentrating on the communications with the buyer and the overall "smoothness" of the transaction.

In order to deal with slow payers, I decided to make up some lengthy TERMS AND CONDITIONS and put them on every listing including expecting payment within one business day of them buying the item. In these terms, it stipulates that for every day beyond the one business day that a payment is made, a 10% administrative fee is charged. Since I put this in, I've only had one late payer in 3+ months. Before this, I was averaging one late payer every two weeks or so.
CRH Nickeloholic. 1,600,000 nickels searched in eight years! Have found FOUR complete Jefferson sets!
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John77's Avatar
United States
2925 Posts
 Posted 04/21/2017  9:18 pm  Show Profile   Check John77's eBay Listings Bookmark this reply Add John77 to your friends list Get a Link to this Reply

Quote:
When ebay decided to shift from the auction model to the store/BIN model, the geniuses running it at the time decided that sellers being actually able to leave negs for buyers/bidders (as a way to warn other sellers, and also as a way to share their side of the transaction) would cause bidders/buyers to shop elsewhere. The other part theory was that buyers would be "discouraged" from leaving accurate feedback about sellers for fear of negative return feedback. This shift resulted in ebay favoring buyers much more than sellers in almost every way. Systems such as Detailed Seller Rating stars (DSR) added to the misery by giving buyers the chance to burn a seller not once but up to 5 times in a single transaction (neg and all 1 star ratings) with no recourse for the sellers. ebay took the approach that it didn't matter who was actually in the right, it was all about the experience, and if the buyer had a bad experience, it must have been the seller's fault.

As a result, sellers are pretty much toothless when it comes to Non Paying Bidders or NPB's, all you can do is second chance offers, or relist, if ebay's messages don't get the bidder/buyer to pay up. All you can do is block them (if that's even still an option) and move on, file your Unpaid Item Disputes, etc. ebay used to have a strike system for NPB's, so that at least they'd get tossed after enough people filed UID cases, I don't know if that's still around or not, either, I quit selling there 10 years ago.


Perfectly stated, paralyse! And I can't say I blame you for no longer using them to sell things.
CRH Nickeloholic. 1,600,000 nickels searched in eight years! Have found FOUR complete Jefferson sets!
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weerdsteev's Avatar
United States
1291 Posts
 Posted 04/28/2017  7:52 pm  Show Profile   Bookmark this reply Add weerdsteev to your friends list Get a Link to this Reply

In my particular case, the guy who didn't pay me is also a seller on ebay. In an effort to see and understand exactly what ebay sends to a non-paying bidder (and absolutely NO OTHER reason...giggle...this is strictly RESEARCH...giggle..) I think I'll win something from him and not pay.
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bekiz's Avatar
Japan
666 Posts
 Posted 04/29/2017  01:15 am  Show Profile   Bookmark this reply Add bekiz to your friends list Get a Link to this Reply
better go away from such buyer
it is better not to sell to this kind then sell and then hear unreasonable complaints and refund claims
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NumisRob's Avatar
United Kingdom
18010 Posts
 Posted 04/29/2017  02:36 am  Show Profile   Check NumisRob's eBay Listings Bookmark this reply Add NumisRob to your friends list Get a Link to this Reply
I block all buyers who Have received two unpaid items recorded on their account within 12 months, and I also block any buyer who doesn't pay me. That's happened about four times in the two years or so that I've been selling on ebay.





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basebal21's Avatar
13014 Posts
 Posted 05/05/2017  03:22 am  Show Profile   Bookmark this reply Add basebal21 to your friends list Get a Link to this Reply

Quote:
While I've been waiting (it's 9 days now) for his payment, his positive feedback has grown from 583 to 596. He's bidding on and buying things from other sellers while he's choosing to ignore me and not pay me and ignore my ebay cases against him. DARN IT ebay, why is he allowed to get away with this? Why don't you have a mechanism in place to shut him down until he pays what he owes? You'd sure as heck shut me down or freeze my PayPal or something if I ruffled a buyer's feathers!


In these cases call ebay and explain that he has been paying for multiple other things while ignoring you. Most likely you will be told to cancel the sale and block him.

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MerlinAurelius's Avatar
126 Posts
 Posted 05/11/2017  07:30 am  Show Profile   Bookmark this reply Add MerlinAurelius to your friends list Get a Link to this Reply
So glad to see this site has a blacklist of buyers on ebay. I have been scammed twice.
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