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 Replies: 39 / Views: 6,645 |
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Valued Member
 Canada
367 Posts |
My impression is each replacement is getting worse and worse.
When I opened the clamshell, the case was already half open. So I guess this replacement was already opened. That's why the case wasn't properly closed. And someone tried to close the case too forcefully, breaking a leg as a result.
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Pillar of the Community
Canada
2984 Posts |
If I were you, I would demand a refund. No more replacement because the next replacement could be worse.
Its possible you got someone else's reject. What do you think dealers who get returns do with them? They just sell them to someone else.
Edited by MoneyPenney
09/18/2017 8:32 pm
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Pillar of the Community
Canada
659 Posts |
Yes, demand a refund and free return shipping.
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Valued Member
Canada
367 Posts |
Thank you all for your advice.
I just wrote to CC & C for a refund. The repeating delivery-disappointment-return cycles are too stressful. I couldn't take it any more.
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Pillar of the Community
Canada
5324 Posts |
If you love this coin so much, if they have lots of stock make the trip to Richmond Hill, it's a really nice store and cherry pick the unit you like.
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Valued Member
Canada
367 Posts |
@john100
I live in Montreal. A trip to Richmond Hill is not on my to-do list.
Here are updates:
I asked CC&C yesterday for a refund of this coin. Since I bought this coin as part of the 3-coin subscription, I need to pay the differences for the two other coins at the "market values." In turned out I will owe CC&C money by returning this coin for a refund, which doesn't make economic sense at all.
So I have two options: 1) returning all 3 coins for a refund, and 2) exchanging this coin for another one.
I like the other two coins. So I decided to try return-and-replacement for one last time. Hopefully it will work this time. Otherwise, I will have to ask for a refund of the whole set.
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Pillar of the Community
Canada
1571 Posts |
How would you owe money if you return it? I don't understand
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Pillar of the Community
Canada
1571 Posts |
And what are the current "market values" compared to the price you paid?
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Pillar of the Community
Canada
5246 Posts |
I would be interested to know what the company will do with the defective ones you already returned. "Conserve" them and sell them again?
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Valued Member
Canada
367 Posts |
@Redzapsid
Let me explain.
On CC&C website, if you purchase the coins individually,
- Coin 1: 1867 Confederation is priced at $1,695
- Coin 2: 1927 Diamond Jubilee of Canadian Confederation is priced at $1,395
- Coin 3: 150th Anniversary of Canadian Confederation is priced at $1,195
If you purchase all three coins as a subscription, they cost $899.95 each.
According to CC&C policy, if I return Coin 2, I must pay the difference for Coin 1 and Coin 3.
For Coin 1 and Coin 3, I will have to pay a total difference of $1090.1 (295.05+795.05).
For Coin 2, I will receive a refund of $899.95.
1090.1 - 899.95 = 190.15
Therefore, by returning the Coin 2 for a refund, I actually have to pay CC&C a net of $190.15.
Edited by YesOrNo
09/20/2017 3:25 pm
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Valued Member
Canada
92 Posts |
Quote:
How would you owe money if you return it? I don't understand I think the logic here is that if the coins were to be purchased individually, then it would cost the market price. Thus if you're not purchasing the entire subscription, they are charging you the single prices, which are currently higher than the issue/subscription price. But market price here is not true market price... it's just the (arbitrary) price the dealer wants you to pay. |
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Valued Member
Canada
367 Posts |
Quote:
I would be interested to know what the company will do with the defective ones you already returned. "Conserve" them and sell them again? As a business, a dealer would want to sell as many coins as possible. There is no law against selling inferior coins. Also, some customers' tolerance of inferior coins are higher than others; they wouldn't even notice the subtle stains or scratches. Edited by YesOrNo
09/20/2017 2:48 pm
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Valued Member
Canada
83 Posts |
Thanks for documenting your hassle, YesOrNo. Hope it helps others avoid a similar experience. I currently have a near identical problem, although in truth worse, and while ruminating on it you began your tale! My regret also involves a Brommy production although this subscription was purchased through RCM. Hello, if we were so keen to send stuff in the mail, we'd probably already be finding reasons to do so. So stupid. So, my solution is to learn from this misery, and delete invitations to join touchymcfeelies insiders club. As prestigious as being accepted to the recyclers and/or depots club is..... And no more subscriptions. Swear! In case anyone was wondering, I am chastened enough by this misfortune to keep mum about it. So that also is to your credit. We'll just hope Infolax doesn't get wind of that. |
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Valued Member
Canada
367 Posts |
Received another replacement today! I do appreciate the fast handling and shipment from CC&C. This replacement coin is like the child of the first returned coin and the second returned coin: it inherits both imperfections of its parents: stains on the rim and broken pin inside capsule.  I think the stains are a bigger issue. Any chance this coin can still be graded as 69? I was told this replacement coin was "checked on camera for verification." I will ask them if their camera can catch the stains. |
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Pillar of the Community
Canada
2984 Posts |
If I were you I would return all 3 coins for a refund, then you would not be charged any extra fees. I would be fed up with keep returning the coin.
I am sure you can get these coins for a lower price down the road.
Are those really stains? It look more like chipping from the plating process. I wonder if it is a common problem for this coin.
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Replies: 39 / Views: 6,645 |
First Page
Posted 09/18/2017 8:29 pm
