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 Replies: 39 / Views: 6,643 |
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Valued Member
Canada
367 Posts |
I just received the 10-oz coin "A Mari Usque Ad Mare: The Diamond Jubilee of the Confederation of Canada Medal" from a major dealer. Immediately I noticed stains on the coin:  The coin is otherwise excellent.   This is a silver coin, without color or gold plating. So I guess the stains are from the production. Perhaps the coin wasn't throughly rinsed at Mint. Should I rinse the coin myself? Should I return it? |
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Pillar of the Community
Canada
6768 Posts |
Call the Mint and ask for return. Verify, that they do have a replacement.
This will be the best, imo
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Pillar of the Community
Canada
2984 Posts |
Since the OP bought from a dealer he needs to contact that seller. Not the Mint.
Get either a replacement or a refund.
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Pillar of the Community
7234 Posts |
Seeing you bought it from a major dealer then either call or Email and state your problem and would like a replacement. Usually major dealers are pretty good about this type of problem. DON'T touch the coin yourself as that may void any chance of you returning it.
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Valued Member
 Canada
367 Posts |
Thank you all for the info. I will ask the dealer for a replacement if possible.
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Pillar of the Community
Canada
1027 Posts |
@YesOrNo
Call the dealer immediately and they will send you a return label. If it is who I think it is that you bought it from, they are really great at customer service if you are not happy. For that kind of money, the coin should be perfect.
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Valued Member
Canada
367 Posts |
@New1954
Thank you for the tip!
If you look at my post history, this will be the third time I return a coin with C C&C (and I just started in May). Sometimes I question why this happened in the first place.
Edited by YesOrNo
09/11/2017 7:21 pm
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Pillar of the Community
Canada
659 Posts |
Quote:
this will be the third time I return a coin with C C&C (and I just started in May). Sometimes I question why this happened in the first place. Oil from fingers? Handling coins with bare hands? Do you watch The Shopping Channel coin show? CC&C and TSC are owned by someone who handles coins with his bare hands live on the air, and even drops them occasionally. What does he do with those coins? CC&C has good customer service, and will replace the coin. |
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Pillar of the Community
Canada
1027 Posts |
@Looney4Numi So, so true about the bare hands. You made my day.  |
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Pillar of the Community
Canada
2426 Posts |
Perhaps you purchased one of the coins that Bromberg handles with his fingers on TSC ?
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Pillar of the Community
Canada
5324 Posts |
Since you coin spent a fair amount on this coin, ask them directly if they use a prop on the show or an actual coin from production
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Pillar of the Community
Canada
1571 Posts |
Wouldn't using a prop be a misrepresentation of the actual product being sold?
I'm betting they are real coins. And I would assume they do end up in someone's collection.
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Pillar of the Community
Canada
5324 Posts |
You go to a Best Buy most of the cell phones are mock up on display
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Pillar of the Community
Canada
1571 Posts |
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Valued Member
Canada
367 Posts |
Here is the replacement I got.  One of the plastic case's three supporting legs is broken. As a result, the coin isn't lying evenly inside the case. I can't imagine how much scratches would occur on the coin during the transportation. This replacement was promised by the sympathetic CC & C representative as being "personally selected" and being "quality checked to ensure it was in Mint condition". I don't know what to say or what to do next. I'm a bit depressed right now. Edited by YesOrNo
09/18/2017 7:23 pm
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Pillar of the Community
United States
3469 Posts |
Exchange it if you are able.
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Replies: 39 / Views: 6,643 |
Posted 09/11/2017 5:35 pm
