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Pebkac Issue With Buyer

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SPP-Ottawa's Avatar
Canada
10463 Posts
 Posted 11/11/2017  9:59 pm Show Profile   Check SPP-Ottawa's eBay Listings Bookmark this topic Add SPP-Ottawa to your friends list Get a Link to this Message Number of Subscribers
Forgive me here, I just needed to vent...

I just wasted so much valuable time arguing with a person who ordered some coins from me...

I sent this buyer a PayPal invoice. The item was paid for and I shipped them out (to the United States). After two weeks, the buyer complains that the parcel did not arrive... I check the tracking number and see it was delivered.

Turns out, the buyer moved, and did not update their PayPal shipping address. Yet, I get emails from this clown calling me unprofessional and that this was my fault...

You know, this is my hobby - I sell coins, to either research and write about them, or to fund my desires to buy coins for my collection. As a research scientist, time is probably the most valuable commodity I have... and I cannot stand when some idiot gets up on a soapbox and proclaims that their mistakes were my fault... (and wastes my time).

It was about CAN$200 worth of coins - so after I crossed a threshold of 90 minutes wasted, I realized I was wasting even more money with my time... so I yanked the plug on the whole affair, mostly to avoid wasting more time with PayPal. Without even caring where the coins ended up - I refunded the buyer through PayPal, and added him to my blocked bidders list (and really, really, really resisted the urge to tell him where to shove those coins, when then eventually do arrive).

Morale of the story: read the fine print with PayPal, and always make sure your account is up to date.



Oh yeah - for those who are curious about the acronym in the topic title:

PEBKAC = Problem Exists Between Keyboard And Chair
"Discovery follows discovery, each both raising and answering questions, each ending a long search, and each providing the new instruments for a new search." -- J. Robert Oppenheimer

Content of this post is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. See: http://creativecommons.org/licenses...0/deed.en_US

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TheForce's Avatar
United States
4870 Posts
 Posted 11/11/2017  11:13 pm  Show Profile   Bookmark this reply Add TheForce to your friends list Get a Link to this Reply
Sorry to hear about the problems you been dealing with. It was definitely the fault of the buyer for not updating their address in PayPal. They are the ones that should have taken the loss for their own mistake. But I do understand your reasons for giving them a refund.
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SPP-Ottawa's Avatar
Canada
10463 Posts
 Posted 11/11/2017  11:24 pm  Show Profile   Check SPP-Ottawa's eBay Listings Bookmark this reply Add SPP-Ottawa to your friends list Get a Link to this Reply
It is kind of like hooking a snapping turtle when fishing... it is a lot easier to cut the line than trying to get your lure back...
"Discovery follows discovery, each both raising and answering questions, each ending a long search, and each providing the new instruments for a new search." -- J. Robert Oppenheimer

Content of this post is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. See: http://creativecommons.org/licenses...0/deed.en_US

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SsuperDdave's Avatar
United States
23522 Posts
 Posted 11/11/2017  11:35 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list Get a Link to this Reply
You are a kinder, gentler man than me, SPP. Straight to the wall, no quarter given and no prisoners taken. You caused me to ship to the wrong address, you do not see a penny of your money back until I see the coins. I don't care if it costs me a million dollars and takes five years. Don't cross me.

And ebay would back it because you shipped to the Confirmed address of record.
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basebal21's Avatar
13014 Posts
 Posted 11/11/2017  11:43 pm  Show Profile   Bookmark this reply Add basebal21 to your friends list Get a Link to this Reply
Agreed I wouldn't have refunded easier.

On a lighter note must be nice to be the people that moved into the place after him. Imagine how much free stuff they've gotten from him not changing the address
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jbuck's Avatar
United States
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 Posted 11/12/2017  12:16 am  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
On a lighter note must be nice to be the people that moved into the place after him. Imagine how much free stuff they've gotten from him not changing the address
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westernsky's Avatar
United States
7634 Posts
 Posted 11/12/2017  02:21 am  Show Profile   Bookmark this reply Add westernsky to your friends list Get a Link to this Reply
I would not have refunded him and I would have fought him tooth and nail to the bitter end!
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SPP-Ottawa's Avatar
Canada
10463 Posts
 Posted 11/12/2017  11:45 am  Show Profile   Check SPP-Ottawa's eBay Listings Bookmark this reply Add SPP-Ottawa to your friends list Get a Link to this Reply
I probably was not clear enough, but my time is pretty valuable. I am research scientist, so my day job extends well beyond the 37.5 hours a week I am paid for. I am funding 3, soon to be 4, graduate students and working on a major publication with work right now. When I am not working... between my kids and their activities, family and house stuff, and my motorcycles, I really don't spend much of my spare time looking with coins. The bulk of the time I do have for this hobby is either spent researching and writing about coin varieties for the CN Journal, research and writing about Canadian errors for Errorscope and here on CCF... sometimes I feel bad, because I don't shoulder the workload here like some of the other moderators.

This was about cutting my losses - I would have wasted far more time fighting this nonsense with PayPal than I perceived those coins to be worth... for the record, they were Canadian nickel dollar varieties that I had cherry-picked from bulk lots... so my cost (without my time invested into hunting them) was about CAN$15... I have some auction lots on ebay right now, if you want to see the types of varieties that this sale included...

"Discovery follows discovery, each both raising and answering questions, each ending a long search, and each providing the new instruments for a new search." -- J. Robert Oppenheimer

Content of this post is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. See: http://creativecommons.org/licenses...0/deed.en_US

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edweather's Avatar
United States
7375 Posts
 Posted 11/12/2017  11:54 am  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
I know what you mean about discretion sometimes being better than valor. "Sometimes" it's just sensible to cut the losses and move on. Not worth it.
Edited by edweather
11/12/2017 1:03 pm
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Pacificoin's Avatar
Canada
5404 Posts
 Posted 11/13/2017  6:00 pm  Show Profile   Check Pacificoin's eBay Listings Bookmark this reply Add Pacificoin to your friends list Get a Link to this Reply
My time is extremely valuable as well and I am with Ssuperdave on this one . Not a frosty Hockey pucks chance in Hades I would have given this " EBidiot " a Nickel back. I would fight this on principle alone.
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jbuck's Avatar
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189744 Posts
 Posted 11/14/2017  08:31 am  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
Not a frosty Hockey pucks chance in Hades I would have given this " EBidiot " a Nickel back
But you would give them Nickelback. You know it. We all would.
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nfine's Avatar
United States
3477 Posts
 Posted 11/14/2017  08:44 am  Show Profile   Bookmark this reply Add nfine to your friends list Get a Link to this Reply

Quote:
But you would give them Nickelback. You know it. We all would.


Well played, jbuck.
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